The building is located at the motorway box.
Very strategic position.
Purification of the rooms questionable, I had a hair stick fallen the first night and stayed in the same place until I started
The shower had calcified and rugs, the washing machine washing
The towels have not been changed even if left on the ground
Personale disponibile, scrupoloso e professionale.
Ambiente carino. Ottimo parcheggio.
Camere belle e pulite.
Colazione abbondante e ricca. Ottimo
Politica scorretta estremamente fallimentare e deludente la richiesta di 25€ extra al momento del check in (oltretutto non specificati in fase di prenotazione) per il soggiorno della seconda persona fermo restando ho espressamente prenotato (su Booking) una MATRIMONIALE PER DUE ADULTI !!!
The hotel facilities are generally old, the parking lot is nice and big, and it is easy to park. The room looks relatively simple, of course it can't be compared with the domestic ones, it's relatively clean and good
Hotel in the outermost of Torino but practical access in car. Parking free in front of the hotel and paying indoor. nice home, clean hotel and right breakfast. Excellent quality price ratio. I recommend for a weekend if you have a car to move.
A good business hotel, the room is clean, the breakfast is good, but for us, the location a bit far from the landmarks and our destination.
We went for Juventus Match, and it was a bit far from the Allianz Stadium. You might need to check the location from your destination in Turin. But overall a good hotel.
The hotel is next to the jungle road outside Turin. It is only suitable for self-driving. There is a free parking yard and it is about15-20 minutes drive from the city center. Hotel facilities generally feel that they are not four-star. The advantage is that the price is much cheaper than other four-star hotels, and the price is better.
The stay at the hotel was very comfortable. The hotel is located 3 minutes from Porto Nuovo train station, metro station and bus stop. The city center is 10-15 minutes at a leisurely pace. There is a shopping street nearby. Check-in was quick. The hotel has excellent soundproofing. Comfortable bed. Plumbing worked properly. The room was on the 3rd floor and overlooked the courtyard. The staff is friendly and ready to help. Good breakfasts.
Better make a reservation with travel agency than with this 🏨 directly. Some Italian female receptionists there are dishonest. She says she offers me a good , discounted price for the room if I book it with her directly. Later I find out she charges more. Room is outdated but if the rate is under 50 euro per night, it is worth a try for a short period of stay
A five star hotel close to all major attractions. There are plenty of restaurants, caffe and wine bars within ten minutes walk. Great hotel and good value for money. Front desk service is excellent but not so in the breakfast restaurant. I would definitely recommend it to anyone.
Great
123 reviews
9.3/10
Price from
US$120
per night
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9.2/10
Great
Great service! Big rooms and delicious breakfast! Location is really great.
On arrival you can call the hotel and ask for pickup. At terminal 1, you can proceed to arrival gate 5 and wait for the van. Yhe blue one has marking in front.. b
Perfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions: 1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
The man who helped for check in was very professional and friendly, spoke French and English too which was great. I asked for the tourist information at the desk too which was very clear and helpful. The parking was easy in front of the hotel, a spacious room, a great choice for breakfast. Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed. I will recommend to any of my friends.
Amazing stay in a great student campus. You have a study area, a gym, a nice clean room with high ceilings and a kitchen, communal living room spaces and even a tennis court! Definitely more than you need from a couple nights in the city. The area is very close to the Center, and the transport links are great. Buses get you to the city centre in 15 minutes while walking will take you more like 25-30 min. Also they have a large supermarket in the same building, which is super convenient as they have plenty of choice. But beware — there’s a homeless guy nestling right by the supermarket (that street can get some dodgy action at night). As per the accommodation, the biggest community there is composed of students - all very welcoming and friendly. Receptionists and staff are also very helpful. Feels like a hotel. Recommend 👍🏻
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
GGuest UserRight at the doorstep of alba town, good location. Only 350m away from alba railway station, good gateway to other Italian towns. This is a very basic place to sleep, water kettle is shared at common corridor. No slippers, no toothbrush, just basic shampoo and body wash. Cannot adjust temperature in the room, so it really depends on the season you are there. Water pressure is low, so do expect shower to be longer. Breakfast is a croissant and a cup of coffee at the bakery right opp the hotel. Not much of a front desk, if there’s anyone manning it but you can easily get in and out of the establishment. No Uber in this town, and taxi is exorbitant and rare here. Good for a night stay~
This place is truly a gem! The location is perfect, just minutes from Turin's major attractions and a short distance from both main train stations. The staff are warm and welcoming, and the room is full of character and beautifully appointed—it had everything we needed. The complimentary minibar was a wonderful touch! The amenities are fantastic; we thoroughly enjoyed the spa! It was clean, well-maintained, and we had it all to ourselves, which made for a truly relaxing and private experience. The breakfast buffet offered a great variety, and as a final kindness, the staff gladly held our bags for a couple of hours after check-out. Highly recommended!
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