Posted on Jan 28, 2026|Japanese Standard B (10 Tatam・lower Floor) (Non-smoking)
Guest User
I chose this hotel because of the brand, having stayed at their Izu property before. The Kusatsu location, however, felt a bit lacking. Also, 'low floor' didn't mean a lower level in the main building, but rather a room in the East Wing instead of the main building. The Ctrip prices were quite erratic! While they did refund me 100 for the price difference, that refund came at the cost of not staying in the main building! The evening buffet was decent, but the steak station was always empty, with only a few pieces on the plate and no fresh ones being brought out after cooking.
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Price per night from:€170
Posted on Jan 4, 2026
Guest User
I looked forward to my stay in this hotel very much given the good comments on the Internet. The open air bath on the rooftop is great. You can see the stars on a clear days, but there is no shampoo and shower gel there. You can also choose your own yukata. They are not very fancy ones but much better than the standard basic yukata. However, I found the dinner disappointing. I paid around 6000 yen for the dinner. There were just a small portion of appetizers, udon noodles with pork, a pot of rice and a small dessert. I also paid extra for the drink. The taste was very average. You can have much better dinner in a restaurant in this area.
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Price per night from:€81
Posted on Dec 23, 2024|Japanese-Style Room with Japanese Bed (s) (Minezakura Type, Senyutei Wing)
JaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
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Price per night from:€257
Posted on Mar 24, 2026|East Building Mountain View Japanese Style Room With 12 Tatami-Non-Smoking
Guest User
It was my wife’s birthday hotel helped me arrange a special case. I have stayed 5+ times it has becomed very tourist mostly foreigners and my only complaint was little control over etiquette people taking photos and wearing swimsuits
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Price per night from:€184
Posted on May 27, 2026
Yvonne002Traveling with my best friend, we booked a tatami room with half board (dinner and breakfast included). It had two beds within the tatami setup. The room was compact but very clean, and they provided a basket for each of us with a bath towel and toiletries, which was super convenient for taking to the hot springs. The absolute highlight was the two meals – fresh ingredients like Japanese cuisine and the exquisite presentation of French dishes. Absolutely perfect!
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Price per night from:€232
Posted on Apr 25, 2026
Anonymous User
First off, the room was really spacious, and the hot spring was excellent. The breakfast had a great variety, and the service was warm and attentive. The hotel's location is fantastic, just a few steps from Yubatake, and there are many restaurants downstairs. The hotel facilities are comprehensive, and transportation is convenient.
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Price per night from:€62
Posted on Mar 4, 2026
Elena Fesenko
Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!
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Price per night from:€226
Posted on Dec 1, 2024|Japanese-Style Superior Room
SRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
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Price per night from:€144
Posted on Apr 6, 2026|Unshoan Japanese-Style Room
Anonymous User
Excellent Hotel Review
Staying at this hotel was an absolute delight! The room was spotlessly clean, cozy, and well‑equipped. The staff were incredibly friendly, attentive, and always ready to help with a warm smile. The location is perfect—quiet yet close to attractions and restaurants. The food was fresh and delicious with a great variety. I had a comfortable and memorable stay and will definitely return on my next visit. Highly recommended
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Price per night from:€226
Posted on May 6, 2026
kuumi.The hotel was very clean, and the staff were incredibly polite. It was definitely worth the money I paid. I also got to try both types of private open-air baths, and the in-room open-air bath was spacious enough. All the meals were delicious and thoroughly satisfying. My only minor disappointment was that the next course was brought out very quickly, one after another, before I had even finished the previous one. This might have been because we had the 8 PM dinner slot. I'd recommend booking your dinner time early if you can. I wasn't able to choose and only had the 8 PM slot available. Also, I was advised that the earlier breakfast slots were recommended and that other times might not allow me to fully enjoy the meal, but that wasn't the case at all. Everything was fine.
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Price per night from:€243