Hotels With Wifi in Kagoshima Prefecture, Japan

The bus stop is just a 3-minute walk away, and the hotel is relatively new, located in a commercial area, making dining and shopping very convenient. The bathroom has a three-part design, but the room size is a bit small, making it difficult to open a 27-inch suitcase. The toiletries provided were not very comprehensive, good thing I brought my own. The air conditioning blowing directly onto the bed was also a minor issue.

Absolutely loved this hotel! It's nestled quietly on a hillside, directly facing Sakurajima, and we were incredibly lucky to witness the volcano erupting. The gentleman at the hotel entrance, dressed in an old-fashioned uniform, was so friendly. He saw us taking photos and specially came over to take a group picture for us, and it turned out great! The hotel offers various dining options and a convenience store. The breakfast, though, was the real highlight – easily one of the best quality breakfasts I've had in a Japanese hotel. The hot springs (onsen) were also wonderfully relaxing and fully equipped. Highly recommend!

Extremely satisfied with this hotel! It's super convenient, just a one-minute walk from the Shinkansen station. No need to drag your luggage far! I booked a double room in the North Tower, which was perfect for one person, and the space was decent. They replaced towels, slippers, and coffee daily. My booking included breakfast, and you could choose between Japanese and Western options. The Japanese breakfast even had Kagoshima Kurobuta pork hotpot, which was so filling I didn't need to eat again, allowing me to try more things later! I preferred the Western breakfast; the coffee was good, and the toast was delicious. I ended up having Western breakfast two days in a row, and they also offered takeaway coffee packets and waffles, which was a nice touch! I'll definitely stay here again when I go to Kagoshima and will recommend it to my friends!

This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped. Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later. At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation. Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns. Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.

We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view. But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.

The biggest plus is the fantastic location, right opposite the JR station, making shopping super convenient. The view from the window is also great, you can even see the Ferris wheel 🎡. On the downside, the room is really tiny. It's a 17-square-meter room with the bed pushed against the wall, and there's no space to even open a suitcase. Plus, the bathroom had a slight odor. Service and breakfast were just average.

The hotel is excellent, with great service and comfortable, well-designed rooms. It's affordable and in a good location, with plenty of dining options nearby. Although the hotel is small, it has everything you need. It's a bit of a walk to Kagoshima-Chuo Station, but you can take the tram. Plus, there are lots of great places to eat right around the hotel.

The selection of the amenity was great. Hair iron set up in the room were very useful. Express checkout Kiosk was convenient. Location was also great, the airport bus arrives/departs right in front of the hotel.

I like this hotel. I've stayed here for 2 times. They provide a free transfer from and to Railway station and a city centre. Very good onsen with a scenic view on Sakurajima. You can also rent a bike here in the hotel for a reasonable price. Convenience store is right by the hotel.

I highly recommend this hotel when visiting Kagoshima – it's incredibly convenient! They have a delicious local pork hotpot right in the hotel (reservations recommended, portions are small). After dinner, you can head to the supermarket next door for a stroll and find a fantastic selection of strawberries. Afterwards, just pop up to the 5th floor for a relaxing hot spring bath. There's a tram stop right outside the hotel, but for places like the aquarium and Sakurajima ferry terminal, it's a bit more convenient to take a taxi (around 1,000 yen, very close). On the day we left, the sun finally came out, and we got to enjoy a beautiful view of Sakurajima right from our room!