Hotels With Wifi in Niigata Prefecture, Japan
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99+
Hotels in Niigata Prefecture
The best part of skiing is spending time in the midst of magnificent nature.
The NASPA Ski Garden spreads out in front of the hotel.
The ski center is fully equipped with ski rentals, a pro shop, and a ski school, so you can enjoy the best of ski resorts.
Please note that snowboarding is prohibited as this is a ski resort only.
The 800m2 large baths for men and women allow you to enjoy the natural hot springs while looking out at the magnificent nature that spreads out before you.
The spring quality is a weak alkaline simple hot spring, which is also known as a beauty bath.
From superior rooms to suites, the rooms are spacious and prioritize livability. Every space at NASPA New Otani is filled with comfort that has not been fully pursued in resort hotels until now, and comfort that satisfies even long-term stays.
The menus offered by NASPA New Otani are made with seasonal ingredients carefully selected by the chef.
Western food, Japanese food, buffets, teppanyaki, sweets, and a fusion of tradition and techniques have been created to create a masterpiece that is unique to NASPA.
After your meal, we recommend the main bar Capri, ASOBI BAR Festa, or the karaoke room.
"NASPA New Otani
Perfect family stay with spacious rooms and great snow park for kids!
”We had a wonderful stay at NASPA New Otani. The hotel's location is very convenient, not far from the train station, and the free shuttle bus service is available throughout the day, which made our travels so easy.
We stayed in a Japanese Style Room, and it was incredibly spacious at 50 square meters. It was perfect for our family of three (parents and our 3-year-old child). There was plenty of room for our little one to run around and play comfortably without feeling cramped.
The private snow park at the hotel is fantastic, especially for young children. Our child had so much fun playing in the snow, and it felt very safe and family-friendly. We are truly impressed with the hospitality and the facilities.
We are already planning to come back and stay here again next year! Highly recommended for families.”"
Great
336 reviews
9.3/10
1 night
From AU$63
99+
Hotels in Niigata Prefecture
With a stay at Yukemurinoyado Yukinohana in Yuzawa, you'll be near ski lifts, just steps from Ippon Sugi Ski Resort and a 3-minute drive from Gala Yuzawa. This ryokan is 2.4 mi (3.8 km) from Ishiuchi Maruyama Ski Resort and 2.4 mi (3.9 km) from Iwappara Ski Resort. Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a vending machine. Grab a bite from the snack bar/deli serving guests of Yukemurinoyado Yukinohana. Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite. Make yourself at home in one of the 86 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily. There are two dinner sessions, from 17:30 and from 20:00.Please choose your preferred starting time (17:30 or 20:00) when you check in. (First come, first served)Please note that meal times may change depending on the schedule and how busy the restaurant is.If the restaurant is fully booked, you may not be able to eat at your desired restaurant or time. Thank you for your understanding.
*Regarding meals*we are unable to accommodate allergies outside of the 28 specified ingredients, changes in ingredients due to medication or pregnancy, religious reasons, or personal food preferences. Please check our official website for more details.
"Everything about the service was top-notch.
The food was all delicious, and there was plenty of it to fill you up, with kaiseki cuisine even including sake, and the option to choose one dish from the menu.
After 10 PM, they offer a late-night snack called 'yonaki soba' (night-time ramen). It's quantity-limited, so when I went a little before 10 PM, many people were already waiting. The dining area has limited seating, but takeaway was an option, so I ate it in my room.
From ice cream after a bath to Yakult in the morning, I was never hungry and felt full the entire time I was at the inn. It was wonderful.
The breakfast was also voluminous, and you could have unlimited rice.
There's also a private bath. While it doesn't have a showerhead, it's a perfect space to spend time with a loved one. It was available when I went in the evening.
Overall, I was surprised by how few Japanese guests there were; most seemed to be Chinese or other Asian guests.
I'd like to stay here again when I go skiing."
Great
281 reviews
9.1/10
1 night
From AU$179
99+
Hotels in Chuo Ward,Niigata City
With a stay at Hotel Global View Niigata, you'll be centrally located in Niigata, a 2-minute drive from Toki Messe and 14 minutes from Niigata Racecourse. This hotel is 0.5 mi (0.9 km) from Bandai Pavilion and 0.6 mi (1 km) from Aizu Yaichi Memorial Museum.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
At Hotel Global View Niigata, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 308 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and desk chairs, and housekeeping is provided daily.
"Positives:
- Very close to the station
- Modern hotel and modern room
- Plenty of room space
- Polite and friendly staff
- Large bed
Negatives:
- Bathroom seems ”forgotten about” - Rest of hotel is spacious and modern. But the bathroom was tiny with very little space and felt out of place with the rest of the hotel. Bath was very narrow and small
Overall:
Very good location and modern hotel. Bathroom just stopped it from getting perfect score"
Very Good
979 reviews
8.9/10
1 night
From AU$44
99+
Hotels in Niigata Prefecture
With a stay at Yuzawa Grand Hotel, you'll be centrally located in Yuzawa, just a 5-minute walk from Ippon Sugi Ski Resort and 7 minutes by foot from Snow Country Museum. This ski ryokan is 13 mi (20.9 km) from Naeba Ski Resort and 0.5 mi (0.8 km) from Yuzawa Kogen. After a day on the slopes, enjoy recreational amenities including hot springs and karaoke. Additional amenities at this ryokan include complimentary wireless internet access, an arcade/game room, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze. Stop by the ryokan's restaurant, Kasuteria, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily for a fee. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. During the ski season, it takes only two minutes to walk from the hotel to the slopes, making it highly accessible. Additionally, the hotel offers ski rental, lessons, and shuttle services. Please feel free to use these services.是
"The hotel's location is excellent. You can see the Yuzawa Grand Hotel nestled on the mountainside right from the west exit of Echigo-Yuzawa Station. It's about a 5-minute walk, though the large, steep slope at the hotel entrance requires careful walking, especially after a snowfall in Echigo-Yuzawa and when pushing luggage, to avoid slipping.
We booked a Japanese/Western-style room, and the hotel gave us a room on the 7th floor of the South Wing, directly facing the station. The views were absolutely superb, especially the distant mountains after a snowfall – truly the 'Snow Country' I'd imagined. The room had two beds, and a futon was set up in the Japanese-style area, making it perfect for families with two children on a ski trip.
There are two onsen (hot springs) on the hotel's first floor, and the open-air bath is particularly memorable, especially when you catch a heavy snow while soaking outdoors. An unforgettable experience!
The hotel exudes the charm of an established onsen hotel, with attentive and meticulous service. Yukata and towels are changed daily. Although the facilities show their age, they are still perfectly functional, especially the in-room mini-bar/sink area, which was convenient for eating bentos in the room after skiing each day. Oh, we didn't book breakfast or dinner; we got all our meals from the convenience store inside the station and nearby restaurants.
The hotel's excellent service was also evident in many small details, such as the free rain boots at the entrance and the weather forecasts for various ski resorts. I particularly recommend the ski rental shop right outside the hotel; they have a great attitude, reasonable prices, and the ski gear and helmets are all very new.
In summary, it was a very satisfying stay in every aspect. If I come back to Echigo-Yuzawa during the ski season, I will definitely stay here again!"
Great
96 reviews
9.1/10
1 night
From AU$213
99+
Hotels in Niigata Prefecture
With a stay at Shosenkaku Kagetsu in Yuzawa, you'll be within a 5-minute drive of Yuzawa Kogen Ropeway and Gala Yuzawa. This ryokan is 2.4 mi (3.8 km) from Ishiuchi Maruyama Ski Resort and 3.1 mi (4.9 km) from Kandatsu Kogen Ski Resort.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This ryokan also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the ryokan's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and flat-screen televisions. Bathrooms have complimentary toiletries and bidets. Conveniences include electric kettles, and housekeeping is provided daily.
"One of the loveliest ryokans we've ever stayed at in Japan, wish we stayed for longer. Every part of the hotel is so beautiful and serves as a lovely photo backdrop.
There is a lounge with coffee/tea in the mornings and alcohol and snacks in the evening. There is also a playroom (suitable for infants to 6years old).
Service is top notch, everyone is so helpful and friendly. Extremely easy to communicate with them as the staff can speak English well. They gave us a map and told us where we could go for food or to the ski resorts and gave a lot of local advice.
They provide all the amenities you need. They even have rain boots that you can borrow and wear in case your shoes are not waterproof. It snowed heavily while we were there and the staff are super attentive - they asked where we were headed to and suggested for comfort, that we wear the hotel's rain boots as they knew my partner's shoe wasn't waterproof/suitable to walk through the snow.
Rooms are very clean, big and comfortable (only that the futons are a little thin).
The onsens are rather small, but the outdoor onsen is so beautiful.
They provide a shuttle service to the train station (upon request) , although it is a relatively short walk - 5mins - and easy to walk if there is no snow. 7 eleven right next to the train station and New Days inside the train station.
We loved every single thing about this charming lovely hotel and we will definitely be back if we are in Echigo Yuzawa."
Amazing
113 reviews
9.6/10
1 night
From AU$192
99+
Hotels in Niigata Prefecture
With a stay at Lotte Arai Resort in Myoko, you'll be 11.3 mi (18.2 km) from Takada Park and 14.4 mi (23.2 km) from Iwanohara Vineyard. This family-friendly hotel is 14.7 mi (23.7 km) from Imori Pond and 15.9 mi (25.5 km) from Joetsu Municipal Aquarium.
Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can relax in one of the 2 hot tubs. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy Japanese cuisine at Asahi, one of the hotel's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 245 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
"The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back."
Great
133 reviews
9.0/10
1 night
From AU$66
99+
Hotels in Chuo Ward,Niigata City
With a stay at Hotel Okura Niigata, you'll be centrally located in Niigata, steps from Bandai Bridge and within a 10-minute walk of Honcho Chuo Ichiba. This hotel is 0.8 mi (1.2 km) from Niigata Prefecture Memorial Hall and 0.8 mi (1.3 km) from Niigata City History Museum.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, wedding services, and a banquet hall.
Grab a bite at La Shinano, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 265 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
"I misplaced my gloves some where at a town I was visiting. The hotel staff were very helpful to help me call these places that I visited to check if they can find my gloves.
Despite the language barrier, they were very proactive in their assistance and help. I cannot help but feel the famous Japanese hospitality from their services.
They have an in house restaurant that served local dishes that you must try in Niigata, their service were also very polite and welcoming. I felt extremely comfortable with my stay in the hotel because of their attention to service."
Very Good
274 reviews
8.7/10
1 night
From AU$45
40
Hotels in Niigata Prefecture
When staying at Hotel GLOBAL VIEW Nagaoka, you'll be perfectly positioned to explore all that Nagaoka has to offer.
At this hotel, you'll have access to a vending machines. Staff at this property's front desk can speak 2 languages, including English. This property also offers free luggage storage.
Guests arriving by car can use the property's parking lot.
"夫婦で泊まりました。
ホテル内装も新しく、ベットも寝心地良かったです。
この値段のまま続けて欲しいですね！
駐車場は150cm以下の車なら提携がありますし、コインパーキングも周りに沢山あるので割と安心です。
長岡に行った際はまた泊まろうかなと思いました。"
Outstanding
2 reviews
10/10
1 night
From AU$57
99+
Hotels in Niigata Prefecture
Experience an abundance of unparalleled facilities and features at Maruyama Onsen Kojyokan.Maintain seamless communication using the complimentary Wi-Fi at ryokan. Discovering Tokamachi becomes even more accessible, thanks to the shuttle amenities provided at the ryokan. For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic ryokan, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes.At the ryokan, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Kindly note that smoking is prohibited in the ryokan to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found.At Maruyama Onsen Kojyokan, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at ryokan with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment.In select rooms within the ryokan, a refrigerator and instant tea is available to cater to your requirements when desired.Essential restroom facilities are equally significant, and at the ryokan, some visitor bathrooms offer toiletries to enhance your experience. Begin your day with a scrumptious on-site breakfast available each morning at Maruyama Onsen Kojyokan. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the ryokan.At the ryokan, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the ryokan's bar. At Maruyama Onsen Kojyokan, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at ryokan, an array of engaging activities and amenities guarantees a delightful experience. Delight in the exciting snow pursuits of winter alongside your fellow visitors, and take comfort in how effortlessly ski slopes and ski equipment rentals can be reached. Conclude your holiday perfectly with a visit to massage and spa on your final days.
"Impeccable service, very Japanese-style rooms. I heard it is a century-old hotel. There are not many rooms, so there are not many people taking a hot spring bath, which is a good experience. There is an open-air bath, you can watch the snow and take a hot spring bath, which is very flavorful. The food is very good, dinner is Japanese, and breakfast is a buffet. The buffet has Western bread and coffee, and natto rice with miso soup. My snow boots disappeared when I came back without putting them in the shoe cabinet. All the hotel staff helped me find them, and the uncle who manages the shoe rental kept apologizing. He said that if I can't find them, he will prepare a pair of snow boots for me."
Great
25 reviews
9.0/10
1 night
From AU$127
99+
Hotels in Niigata Prefecture
With a stay at Hotel Futaba, you'll be centrally located in Yuzawa, within a 5-minute drive of Gala Yuzawa and Snow Country Museum. This ryokan is 13.3 mi (21.4 km) from Naeba Ski Resort and 0.1 mi (0.2 km) from Yuzawa Kogen.
Be sure to enjoy recreational amenities including hot springs and karaoke. Additional features at this ryokan include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
"I can't give this a good review!
I've stayed at so many ryokans with dinner and breakfast included, but this Futaba really left a lot to be desired! First off, the guy at the front desk checking us in was so quiet, he didn't even give us the most basic information like which floor the hot springs were on; he just handed us an all-English hotel guide. Second, this is the only onsen hotel I've ever stayed in where the bathroom smelled, and even the carpet in the entryway by the toilet had a urine smell... Then, the hot spring was just a regular public bath, and there wasn't even an ice pop after soaking. Finally, when we left, the staff didn't help us bring our luggage from the lobby to the shuttle bus. I had to drag it to the bus myself, and then the staff finally came out to open the door and help us load it in. (We were the only family on the bus at the time) It's just a really hard experience to rate..."
Great
219 reviews
9.0/10
1 night
From AU$167
Latest Hotels Reviews for Niigata Prefecture
See all
9,0/10
Great
GGuest UserThe hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
9,1/10
Great
疋疋田裕美The location was very good, and the staff were generally friendly.
But the food was not tasty. I was recommended to buy some Niigata rice, especially Sado rice, because it's delicious, but
the rice tasted terrible. Maybe it wasn't cooked properly. It looked good, though. The rice sold at restaurants in town was delicious.
But this is what I expected for 50,000 yen per person during the Obon festival...
9,0/10
Great
LLing YeowThis is one of the best hotels we've stayed in, we enjoyed all the little details - free flow of coffee and tea with snacks throughout the day, complimentary light pastries for breakfast and happy hour with free plum wine and sake. The onsen, both public and private, is so cosy and relaxing. And the overall design of the hotel, utilizing the previous farmhouse as the foundation, created a quaint yet calm space. Yes it's a little pricey stay but we would def come back again if we're heading to Minamiuonama.
8,9/10
Very Good
DDaniel HuggettPositives:
- Very close to the station
- Modern hotel and modern room
- Plenty of room space
- Polite and friendly staff
- Large bed
Negatives:
- Bathroom seems ”forgotten about” - Rest of hotel is spacious and modern. But the bathroom was tiny with very little space and felt out of place with the rest of the hotel. Bath was very narrow and small
Overall:
Very good location and modern hotel. Bathroom just stopped it from getting perfect score
8,6/10
Very Good
Mmild121Booked a room in Building 2 for three nights, and got an upgrade to the club floor. The room wasn't huge, but it had four beds, enough for two adults and two children, and the bathroom had a separate shower and toilet. The cable car is right downstairs, making skiing super convenient. There are tons of restaurants; we tried pizza, BBQ, ramen, and an izakaya, among others. The prices were reasonable, and everything tasted great. We'll definitely be back, highly recommend it!
9,6/10
Amazing
KKibiwottOne of the loveliest ryokans we've ever stayed at in Japan, wish we stayed for longer. Every part of the hotel is so beautiful and serves as a lovely photo backdrop.
There is a lounge with coffee/tea in the mornings and alcohol and snacks in the evening. There is also a playroom (suitable for infants to 6years old).
Service is top notch, everyone is so helpful and friendly. Extremely easy to communicate with them as the staff can speak English well. They gave us a map and told us where we could go for food or to the ski resorts and gave a lot of local advice.
They provide all the amenities you need. They even have rain boots that you can borrow and wear in case your shoes are not waterproof. It snowed heavily while we were there and the staff are super attentive - they asked where we were headed to and suggested for comfort, that we wear the hotel's rain boots as they knew my partner's shoe wasn't waterproof/suitable to walk through the snow.
Rooms are very clean, big and comfortable (only that the futons are a little thin).
The onsens are rather small, but the outdoor onsen is so beautiful.
They provide a shuttle service to the train station (upon request) , although it is a relatively short walk - 5mins - and easy to walk if there is no snow. 7 eleven right next to the train station and New Days inside the train station.
We loved every single thing about this charming lovely hotel and we will definitely be back if we are in Echigo Yuzawa.
9,2/10
Great
LLieu Munn LoongMy wife and I have had a 3-night stay at this Toyoko Inn Joetsu Myok Eli Nishi Gucci Room #1306 from 13 to 16 October 2025.
The Hotel is just a 1-minute walk away from the Joetsumyoko Station. Similar to other Toyoko Inns, the modest reception is on the First Floor and it has limited parking lots on besides the Hotel, and also a bigger open car park about a 2-minute walk away. So we are grateful and thankful that we were given a lot for just ¥300 per day for 3 days at the open car park very nearby. The Hotel staff are polite and helpful, and are not quite able to communicate in simple English.
As the Hotel is located quite away from the city centre of this very small city, so there is no shopping centre nearby except a few eateries are near the Station and within comfortable walking distance.
The hotel room is the standard typical type whereby it is small but very clean. The bed and pillows are comfortable for our liking, and the small bathroom - again the typical Japanese type - is clean and its has strong water pressure for a comfortable shower.
Like all Toyoko Inns, the Hotel provides daily breakfast of simple home cook styles; varieties are limited, but it is very comforting that gives a nice start for the day. Also, it offers free coffee and tea via machines 24 hours daily.
At SGD S$97 per night with breakfast, we find it value for money and we will choose to stay here if we travel to Joetsu or Myoko again.
9,0/10
Great
GGuest UserI can't give this a good review!
I've stayed at so many ryokans with dinner and breakfast included, but this Futaba really left a lot to be desired! First off, the guy at the front desk checking us in was so quiet, he didn't even give us the most basic information like which floor the hot springs were on; he just handed us an all-English hotel guide. Second, this is the only onsen hotel I've ever stayed in where the bathroom smelled, and even the carpet in the entryway by the toilet had a urine smell... Then, the hot spring was just a regular public bath, and there wasn't even an ice pop after soaking. Finally, when we left, the staff didn't help us bring our luggage from the lobby to the shuttle bus. I had to drag it to the bus myself, and then the staff finally came out to open the door and help us load it in. (We were the only family on the bus at the time) It's just a really hard experience to rate...
8,3/10
Very Good
IIYAClean and comfortable, very suitable for family travel, parking is also convenient. In short, it is highly recommended for parents and children. If you drive in Xinyi, choose this one, the service is great!
9,1/10
Great
GGuest UserEverything about the service was top-notch.
The food was all delicious, and there was plenty of it to fill you up, with kaiseki cuisine even including sake, and the option to choose one dish from the menu.
After 10 PM, they offer a late-night snack called 'yonaki soba' (night-time ramen). It's quantity-limited, so when I went a little before 10 PM, many people were already waiting. The dining area has limited seating, but takeaway was an option, so I ate it in my room.
From ice cream after a bath to Yakult in the morning, I was never hungry and felt full the entire time I was at the inn. It was wonderful.
The breakfast was also voluminous, and you could have unlimited rice.
There's also a private bath. While it doesn't have a showerhead, it's a perfect space to spend time with a loved one. It was available when I went in the evening.
Overall, I was surprised by how few Japanese guests there were; most seemed to be Chinese or other Asian guests.
I'd like to stay here again when I go skiing.
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Property Information for Tourists
| Total properties | 238 |
|---|---|
| Number of reviews | 9,388 |
| Weekday Avg. Price | AU$317 |
| Weekend Avg. Price | AU$354 |