[Best hotel for travel and business use]
Located in front of Imari Station (about 1 minute walk from JR side), it is convenient for travel and business use anyway.
In addition, there are many thankful elements such as hot spring facilities, free of charge for guests, and free drinks and breakfast after check-in.
Nicely designed hotel. But rooms are small and tight. Not easy to walk around. Location a little off the center of Saga City but lots of car parking available. Service was good and helpful. And you can even buy a fireworks and play!
The hotel was very basic and had everything we needed. Close to the train station and near restaurants you can't go too wrong. The only issue was the strong bleach smell we first encountered when we entered the room, and the walls were super thin. We could hear our neighbor coughing and snoring.
I wholeheartedly recommend this hotel, especially if your budget allows for it!
The room windows offer direct views of the moat, and the hotel is incredibly close to attractions like the hot air balloon festival grounds and shrines.
**Transportation:** From Saga Station, you can take the Showa Bus (towards Karatsu) directly to the hotel. Alternatively, the most convenient option is to simply take a taxi.
**Service:** I absolutely have to commend the hotel's front desk staff! They were an enormous help! Due to heavy rains in the Kyushu region, I found myself stranded in Saga and had difficulty getting around. I wanted to arrange for my luggage to be sent directly to my next hotel in Fukuoka. A lady wearing glasses at the front desk was exceptionally helpful in assisting me with filling out the Takkyubin (luggage delivery service) forms. Even though the courier company ultimately couldn't guarantee delivery to my next hotel before my departure due to the heavy rain, the hotel staff's assistance was invaluable and greatly appreciated!
**Dining:** When it's too hot in summer, taking a break at the hotel's first-floor cafe, sipping coffee and enjoying the views, is a fantastic way to relax. (The Baumkuchen is delicious!)
I originally planned a trip to Fukuoka but came to Saga for the Saga beef. I booked the convenient Comfort Hotel Saga. The room was really small, and they didn't provide drinking water. On the first floor, they only offered basic cotton swabs and toothbrushes, so I was glad I brought my own cotton pads and shower cap. Check-in and check-out at the hotel were self-service. The hotel's location is indeed excellent; it's within walking distance to Saga Castle and the Balloon Museum. It's also right next to Saga JR Station, and you can take a bus to the famous YouMe Town in Saga. The bus stops are well-connected and right by the JR station, making it very convenient. However, at over 700 [currency unit] per night, the value for money isn't great when it's not peak season. If you prioritize convenient transportation, this place could be a good choice.
On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust.
Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'.
Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed:
1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity.
2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust.
Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues:
1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers.
2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.
Booked an ocean view room (with breakfast and dinner) to celebrate my husband's birthday, tried to ask the hotel a few weeks before departure if a cake could be prepared, was rejected, and no other options (such as ordering a cake on behalf of others are also possible) or arrangements were offered. On the day of arrival, there was a welcome cake for guests 😅, I didn't understand why I couldn't help prepare a birthday cake. This hotel is not recommended if you want to celebrate a birthday or special day.
The rooms were large and the sea view was beautiful, but the quality of the restaurant's buffet dinner was average, and the food and service were really disappointing for a 4-star hotel. The stay was sparsely populated and the occupancy rate seemed not high. Delayed check-out for an hour, the charge is JPY6050, which is quite expensive. overall experience average, stay once is enough, will not return visit.
KARAE HOTEL boasts an incredibly convenient location, right in front of Karatsu Station. The ground floor connects to a cafe, a Chinese restaurant, and a creative Japanese Omakase spot. Izakayas, the century-old Takeya Unagi restaurant, and a tofu shop are all within a 5-minute walk and offer delicious food. Upstairs, there's even a mini cinema and co-working space, so you'll never be bored, even on a rainy day.
I stayed in a female dormitory bed, and the space was well-designed, simple, and clean, with no strange odors. Each bed had a curtain for excellent privacy, and the mattress and pillow were very comfortable, ensuring a good night's sleep. There were power outlets and a small lamp by the bed, along with a space to put your phone and valuables – the details were very thoughtful.
The public areas are also worth mentioning. The toilets and showers are separate and very clean. The communal kitchen isn't large but has all the basic facilities for simple heating or making instant ramen. The laundry room has coin-operated washers and dryers, making it convenient for longer stays.
The entire space is quiet and welcoming, perfect for solo female travelers. Double rooms are also available for couples or families. Downstairs, it's just a 3-minute walk to catch a bus to Yobuko, Karatsu Castle, and Niji-no-Matsubara. The service is very personalized and attentive.
The hotel's location is super convenient, right across from the South Exit of JR Takeo-Onsen Station! Check-in is after 3 PM, and the staff are very welcoming. There's a main building and an annex, and you use your room key card to access your room. At the front desk, you can find free toothbrushes, coffee, bath towels, and wooden combs. It's a shame they don't offer small packets of skincare products. Also, drinking water isn't provided in the room! There isn't a convenience store right outside the hotel, but there's a small supermarket inside the JR station.
Breakfast is a simple buffet with both Japanese and Western options; the milk is delicious! The annex on the 8th floor has a public bath and a laundry room, and the rooms are quite spacious. You can borrow bicycles from the front desk to get around. Overall, it's a great stay!
very lovely place! it is new (opened in July 2025). The service from when your car is in the porch (There's a valet), till check out, it was perfect. The onsen was great. It's not as warm as the others but it makes staying in the onsen longer possible. Was pleasantly surprised about the complementary dinner and breakfast! Dinner was great and was paced out so it was just nice. For breakfast it was a buffet spread that was great! I love the selection and freshness. It is in between mountains so the drive might be long but so worth it for the price
Great
85 reviews
9.3/10
Price from
TRY 5,513
per night
Check Availability
See All Hotels With Wifi in Saga Prefecture
Latest Hotels Reviews for Saga Prefecture
See all
8.4/10
Very Good
GGuest UserI recommended traveling to Ureshino bus center (not interchange*) by bus from Hakata bus terminal if you weren't driving. I stayed in their standard room type. Bathing at their shared onsen was an experience. The facility was very clean. Ureshino onsen water would be what you came here for. The amenities were nice too. They offered excellent breakfast at 2,200 yen. It was a buffet line using local ingredients. While in the area try Yococho, izakaya sampo, and buy some ureshino green tea.
KKennyI recently stayed at Hotel R9 and had a pleasant experience, giving it an overall rating of 4 out of 5. I highly recommend this hotel, especially for short stays like overnight visits.
The unique concept of individual container rooms at Hotel R9 adds a touch of novelty to the experience. While the rooms may not be spacious enough for two males sharing a double room, they are still comfortable for couples. I found the rooms to be clean and well-maintained, earning a perfect 5 out of 5 for cleanliness.
Although Hotel R9 lacks fancy facilities like hot spring pools, swimming pools, and saunas, it does provide a convenient laundry room. This is particularly useful for solo and family travelers on a long trip but with a short stay at the hotel. Additionally, the hotel offers the option to soak in a hot water bath, which is especially rejuvenating when feeling tired. In terms of facilities, Hotel R9 falls slightly short with a rating of 3 out of 5. However, considering its focus on providing a comfortable and unique stay, the overall experience compensates for the limited facilities.
The hotel's location is excellent, receiving a perfect 5 out of 5 rating when driving. As for the service, while it was generally good, there is room for improvement, leading to a rating of 4 out of 5.
In conclusion, Hotel R9 is a great choice for travelers seeking a short, convenient stay. With its clean rooms, excellent location for drivers, and a range of practical amenities, it offers a pleasant experience overall.
MMasamichi[Best hotel for travel and business use]
Located in front of Imari Station (about 1 minute walk from JR side), it is convenient for travel and business use anyway.
In addition, there are many thankful elements such as hot spring facilities, free of charge for guests, and free drinks and breakfast after check-in.
AAmberriver82On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust.
Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'.
Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed:
1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity.
2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust.
Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues:
1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers.
2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.
Aapple_aileenFinding a room of this size and at this price in Japan is incredibly rare. The sink area can be separated from the bed by a sliding door, and both the shower and toilet are in their own separate spaces.
The hotel service is very thoughtful and I-person friendly, largely self-service. They provide disposable chopsticks and spoons for free, and there's coffee in the lobby, along with amenities like a microwave. There's also a communal long table area for guests to eat or relax.
While you have to use the main entrance for check-in, you can then use a side door with a key card to quickly access the train, bus, or taxi stations, essentially teleporting you to the platform.
From here, buses can take you directly to two different hot springs in various directions nearby. There are also buses to the Sea Torii Gate and Inari Shrine. Knowing the timetable makes getting around very convenient.
Within a 10-minute walk, you'll also find drugstores, supermarkets, convenience stores, and Daiso.
The three-story building behind the bus in the picture is the hotel.
GGary HKGWe drove 1.5 hours from Hakata to this hotel, quick far away. The osen hotel is pretty large and have public and private osen bath to choose from.
Originally we booked the room with hot spring both but have been checked into a different room with a separate bath tub only. The hotel insisted this is the same room type and need to charge additional charge to upgrade to the better room that can have a separate hot spring bath.
I called Trip.com and they admitted that there is some confusion on the room type and has agreed to pay for the extra charge to upgrade to the better room.
So finally we paid the upgrade charge and moved to the better room with the hot spring bath. So overall it was still a very good experience. Thanks for Trip.com’s commitment to get the customer a better experience.👍🏻👍🏻👍🏻
AAnonymous UserIt was my first time staying in a youth hostel. I thought it would be hard, but it turned out to be clean, tidy and warm. It really broke my stereotypes. The location is just 7 or 8 minutes walk from the JR station, on the main road. Across the road is an izakaya with all local guests. It has a sense of age and atmosphere. The food is good. I recommend everyone to try it. It's called ”Tong”. There will be two buses to take everyone away at 9:50 the next morning for Spring Airlines flights. It's not far from the bus terminal, so you can walk there. Toiletries are charged extra, so I brought my own.
EEvon Foo.We chose to stay here because hotels in Fukuoka were very expensive, and since we had the JR Pass, this location right beside the Tosu station was super convenient. The room was very clean, and the facilities were great — especially the included breakfast! It was a wonderful chance to try local Japanese dishes, and I really enjoyed it. The breakfast starts as early as 6:30am, which was very thoughtful — I still remember rushing to catch the 6:50am train to Fukuoka after eating, and I even had 5 minutes to spare, haha!
Staff were friendly and helpful, though English communication was a bit more limited — probably because it’s not a major station area. Still, everyone had a great attitude and tried their best. Overall, a very satisfying stay!
LLebalemaA great hotel with only 16 rooms. We booked 2 rooms, one with an outdoor hot spring facing the sea, and one with a bathtub. We booked a one-night stay with two nights. Dinner included large shrimps with bamboo crabs, especially the crab roe rice, which was very special.
The hotel facilities are also good, the rooms are large, and there are rest areas.
The only drawback is the transportation, there is no public transportation. We drove by ourselves, and the hotel could also pick us up at the nearest station on the same day.
2210729****The hotel's location is super convenient, right across from the South Exit of JR Takeo-Onsen Station! Check-in is after 3 PM, and the staff are very welcoming. There's a main building and an annex, and you use your room key card to access your room. At the front desk, you can find free toothbrushes, coffee, bath towels, and wooden combs. It's a shame they don't offer small packets of skincare products. Also, drinking water isn't provided in the room! There isn't a convenience store right outside the hotel, but there's a small supermarket inside the JR station.
Breakfast is a simple buffet with both Japanese and Western options; the milk is delicious! The annex on the 8th floor has a public bath and a laundry room, and the rooms are quite spacious. You can borrow bicycles from the front desk to get around. Overall, it's a great stay!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.