Hotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account.
It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out.
End up we didn’t request it anymore as we didn’t like been “force” to do so.
On short notice, I was looking for various accommodations, including business hotels. I chose this one as I only needed a room for the night. The price was very reasonable, and it was excellent.
Facilities: A bit old-fashioned but very clean and well-maintained.
Cleanliness: Very clean, even cleaner than Mitsui.
Environment: Having a balcony is amazing! The air is fresh, the scenery is unbeatable, and taking a walk by the lake during the day is simply blissful.
Service: The staff are mostly Japanese and don't speak English, but check-out was super fast and the shuttle bus was very punctual.
I hope to have the opportunity to return to this hotel again in the future. It has a large room, a balcony, is very quiet with few people, and the environment is exceptionally beautiful.
What surprised us most about this hotel was the amazing breakfast! There was so much variety! It's very close to Hikone station. It seems that it even offers bicycles for (free) use. We thought of going for a short bike ride in the morning but didn't have enough time--needed to get to Kyoto (only an hour away) quickly. This hotel makes an overnight trip to see beautiful Hikone castle very feasible.
Gosh, where do I even begin? This stay was frankly perfect.
The view was amazing, the open-air private bath was amazing, the service was amazing, the food provided was amazing. There’s even a shuttle bus from the nearby station.
I loved it. My friends loved it. The staff even ran across the whole lobby lounge from the check-in counter, and did a full dive into the souvenir store counter for us. Most memorable icecream buying experience.
There are not many choices on this side of Lake Biwa, so we came to this one-bed, two-dining restaurant. The food is so-so, but unfortunately there isn't much food nearby. Breakfast is okay. Normal Western breakfast options have no special extras. The most special thing is that there is a large beach outside the hotel. I was going to see the sunrise, but the weather was bad and I was a little disappointed. Overall it was neat and comfortable.
It was very clean, had all the amenities, and I especially liked that the basic skincare products for women were DHC products.
There was a wide variety of rice balls for breakfast, and I was very satisfied.
I would like to stay here again if I have the opportunity.
As everyone has mentioned it’s a love hotel … great price for the size of the room and for all the amenities, stayed because it was close to the art museum, good experience love hotel in Japan
The American atmosphere spread across the whole hotel with the help of design. It was quite classic. The room setting is a bit too liberal. The bathroom and toilet are in see-through form.The hotel, by the way, is conveniently located by the train station and the discounted parkings are right next to the hotel .
Biwako Ryokusuitei was an absolute treat. We had a bit of a wobble at Ogoto-Onsen station as I couldn't find a phone, but luckily we spotted the hotel shuttle. The driver was lovely and made us feel welcome right from the off.
The reception staff were brilliant, really friendly and gave us a proper run-through of the place. Housekeeping was spot on too they were right on the ball and had our tatami mats all ready for us while we were away at dinner.
The real stars, though, were the dining staff. They were incredibly professional and took the time to explain exactly what we were eating and how to enjoy each dish. Both breakfast and dinner were top-notch 😋I'm still thinking about that food now! A proper (home away from home) experience
Amazing
449 reviews
9.4/10
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8.4/10
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Service is good and room very spacious. It was amazing experience. We’re definitely coming back👍
The motel is for adults only and with high privacy but it is difficult to look for the reception. The staff is nice although she can’t speak English. Room is big is good value of price.
The room was clean. To be honest, I wish it was a little bigger. The toilet and bathroom were smaller than other hotels. It was good that there was a shared bathroom downstairs. Security was also good. The women at the front desk worked hard. It's a new hotel, so it has a bright image.
I previously stayed at a hotel in Shikoku-Chuo for the first time, and the service was excellent, the parking lot was spacious, and it was perfectly comfortable for a solo traveler. There's a Yoshinoya, FamilyMart, McDonald's, and Omi Chanpon nearby. Hunan was also good. I'd like to stay at a different The Yard hotel in the future.
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