Posted on Jul 29, 2026|Deluxe King Room
jisooyaaaThe room was fine, though it was dusty and there were old toothpaste stains in the bathroom. However, that is nothing compared to the major safety and privacy violation we experienced.
The service and management were completely unacceptable. Our room's mini fridge was broken. We called maintenance, but after waiting for 30 minutes, no one showed up. Since we had a strict dinner reservation, we had to leave, keeping our 'Do Not Disturb' (DND) sign clearly displayed on the door.Later, the staff called us saying they were at our room. I explicitly asked them to wait 3 minutes for us to return. Instead, they entered our room without permission while the DND sign was up and changed the fridge. This is a severe breach of privacy and security. If anything goes missing from our room, who is going to take responsibility? Very unprofessional and untrustworthy.
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Price per night from:€78
Posted on Jul 5, 2026|Three-Bedroom Apartment 2
aliBiker8998Awesome stay, we been here many times. Easy access to the mall. Nice clean beds. And most importantly friendly team supporting the check in n check out process. You can ask for extra sets of keys n passes if available for bigger apartments
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Price per night from:€34
Posted on Sep 13, 2026|Studio Premier
Anonymous UserThank you so much to the hotel team for helping with the lovely setup and arrangements for our anniversary celebration. ❤️ Everything was thoughtfully prepared, and we truly appreciate the effort and attention to detail.
The warm hospitality made our stay even more special and memorable. Thank you for making our anniversary celebration such a wonderful one! Highly recommended! 😊
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Price per night from:€85
Posted on Apr 2, 2026|Deluxe Twin Room
HappySoulThe outlook of the hotel looks great but the inside the room not so favorable.
There was blood stain on bedsheet, and aircon one moment warm, one moment super cold … not sure what to think of it 🥲
The bed, not so comfortable to sleep on and very low level, for elderly not really good for them
Room size is small and a little squeeze for 2 persons. The bathroom lights are too dim
Breakfast wise, not so fantastic. Would recommend eat out since near by have many eatery options
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Price per night from:€54
Posted on Aug 28, 2026|Urban Twin Room
Poppy LeeI had a one night stay here from 27 to 28 August 2026. Overall, the stay was fine, with several positive aspects, although there are also some areas that could be improved.
Firstly, the hotel is very conveniently located and directly connected to The Mall, Mid Valley Southkey. This makes it very convenient for shopping, as you can easily return to your room to put down your purchases before heading back to the mall. The service was also good overall, and the staff I encountered were polite and helpful. I also felt safe during my stay as there were quite a number of security guards stationed around the hotel, which gave me a good sense of security.
The hotel facilities are generally fine, although I hope the operating hours can be extended. The gym currently operates from 7am to 11pm, while the swimming pool operates from 7am to 7pm. It would be great if the gym could operate 24 hours and the swimming pool could remain open later. The rooftop swimming pool offers a decent view. However, the pool, especially the baby pool, was quite dirty during my visit. There was visible sand and debris on the floor of the pool, which could be cleaned more regularly. The gym was unfortunately quite disappointing. When I visited, both treadmills were not working. In addition, all of the cardio machines were not connected to the electrical outlets, which made them basically unusable. I hope the hotel can improve the maintenance of the gym equipment and ensure that all machines are functional for guests.
The room itself was generally fine, but there are a few areas that could be improved. The shower water pressure was a little weak, and even after adjusting the shower to a warmer temperature, the water remained cold. The window in my room was also very dirty, which affected the view from the room. It would be better if the hotel could check the water pressure and hot water system, as well as ensure that the room windows are cleaned more regularly. On a positive note, there is a water dispenser located at both ends of each floor, which makes it convenient for guests to refill their drinking water. Each guest is also provided with two complimentary welcome drinks that can be redeemed at the rooftop view bar and lounge, which is a nice addition to the stay. Lastly, the breakfast buffet selection was quite limited, particularly in terms of fried options. I also noticed that some of the plates and bowls were not properly cleaned, which could definitely be improved.
Overall, the hotel has an excellent and convenient location, polite staff, a good sense of security, and decent facilities. However, improvements in cleanliness, facility maintenance, operating hours, shower facilities, and breakfast variety would make the overall experience much better.
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Price per night from:€99
Posted on May 8, 2026|Classic Suite East
Guest UserMy stay in Johor Bahru this time was quite pleasant; the hotel generally exceeded my expectations. The room was relatively spacious for Malaysia, and the cleanliness was good, with a very comfortable bed. It was convenient to find places to eat downstairs and nearby, and taking a taxi to the mall wasn't far either. The front desk processed check-in quickly, and their service attitude was friendly. Overall, it offers great value for money, perfect for a short stay or a weekend getaway in Johor Bahru.
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Price per night from:€46
Posted on Jun 6, 2026
DTSgThe location is a short walk from rnf mall however if you have elderly, it may not be convenient as you need to cross the road on 1st day to check in. Saw the overhead bridge but the guard said need access card first. Since we hadn't got access card, need to walk across and along a stretch of road to reach the block.
After that, we took grab all the time as elderly may not be able to walk too long and on slopes.
Condo was nice, but rubbish area may need to be more clean. We could smell it along the corridor. The door chain lock was spoilt. 2 doors at front entrance, inside the unit was quite clean and meet our needs. Can do light cooking saw pan. Microwave, kettle and cutlery etc. Rooms were quite clean but toilets had some smell, brought toilet spray. Mosquitoes are common, pls bring insect repellent too even in unit. Every room has aircon so it's OK. Living room is nice with nice view from balcony seeing the sea and boats!
Overall gd experience but don't expect it to be like hotel. It's Airbnb. Swimming was noisy with kids, gym was busy too. We didn't swim or use gym but we walked around on viewing deck to watch boats.
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Price per night from:€34
Posted on Aug 10, 2026|Deluxe King Room, Deluxe Guest Room, 1 King, Balcony
Rickyzaimama
This has to be the worst Four Points by Sheraton I've ever stayed at 😅. The decor is on par with a 200-300 RMB budget hotel in China; only the lobby and corridors look somewhat decent. The soundproofing is abysmal. You can feel the floor vibrating when kids run and jump upstairs... and the constant hum of the air conditioning unit kept me awake all night. The hygiene was terrible; there were crumbs on the floor, and I even found a balloon left by a previous guest when I lay on the bed... The trash can in the bathroom was also very dirty... My first task after checking in was to clean the room with sanitary wipes. The only redeeming quality is its proximity to a supermarket, which was convenient for buying things.
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Price per night from:€72
Posted on Oct 28, 2025
TentenAmaiodin
The unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook.
The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm.
Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.
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Price per night from:€55
Posted on Sep 10, 2026|Deluxe Double Bed Room
mochietteHotel located very close to the checkpoint area. Nice room with a decent amount of space, staff were helpful with all queries. It’s right next to a small mall with eateries available plus supermarket and a Watsons at basement level. Easy to get cabs to go elsewhere in JB. Hotel check-in counter is on level 5. Small gym and pools available on level 6.
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Price per night from:€141