I stayed at Tower A during my recent visit. Overall, the stay was satisfactory , but there are areas that require improvement. The room itself was comfortable and clean but the wall paint was peeling and should be maintained better. On the first day , there was no water supply for about an hour. While the maintenance team managed to resolved it, it was inconvenient and could have been handled more promptly. Asides from these issue, the service was polite, and the stay was generally fine, but attention to upkeep and facility reliability would make the experience much better.
Short stay at the family suite and king suite, arrived Sunday afternoon and left Monday afternoon, so limited activities.
Rooms were clean and tidy, the king suite overlooked the bigger pool and the Coconut Bar. Family suit had convenient access to ”kiddie” pool and beach.
Kids had fun at the kids' pool, also had a dip in the bigger pool as well as playing at the beach.
Pool is good for a visit in the afternoon as dead bugs in the pool take some time for staff to clean throughout the morning.
Did not get a chance to try the wellness centre as it was closed Monday.
We had a pleasant stay here. Everyone would love this place. Friendly staff and blissful environment. Generous portion of breakfast.
Got waken up by the loud prayer from surau in the early morning. Accidentally hit on the protruding dark bed frame twice and the colour is blend to the floor under dimmed lights.
Overall a happy stay. Will be back.
1. Front desk staff is not attentive and not proactive.
2. Breakfast spread is good but surprising no eggs section or fried/poached or any form of cooked eggs available. This is one of the basics provided by most hotels providing breakfast.
The hotel has been undergoing progressive upgrades since March and some areas are already completed where the improvements can be felt.
The room facilities are well maintained. Water pressure is consistent and hot water supply is stable. Amenities are complete including toothbrush, lotion and even a razor. The bed and pillows are comfortable and the room is bright enough. The only minor shortfall is that there is no central bedside control for the lighting so you have to walk around to switch them off before bedtime, which I consider a bit of exercise.
Television channels are limited as the in room TV is connected to Njoi, offering mostly local channels. Location is a plus point as the hotel sits next to the Government Office and Parkson, and it is within about 10 minutes walking distance to both Sibu Central Market and the Night Market.
Breakfast has shown improvement but still does not have a coffee machine. The food variety is what you would expect from a three star standard with local dishes, sausages, baked beans, potato wedges, tofu, vegetables, fried noodles, fried rice, nasi lemak, a salad bar, white porridge, noodle soups, assorted bread with limited choice, and assorted fruits. However, the fruit presentation could be improved. They are pre portioned in small plates and wrapped which means if you want honeydew but not orange, you cannot choose freely.
Do avoid interconnecting rooms if you are not booking two rooms together as the sound proofing is very poor. If your neighbour is having discussions or parties it may disturb your rest. There are some rooms without interconnecting layouts which are better for a quiet stay.
I didn’t have high expectations at first, but I was pleasantly surprised and very satisfied with my stay. The hotel looks new, is clean, and not too crowded. Although the room is small, it’s not too compact and definitely worth the price paid. The amenities provided were sufficient—even a safe box was included. Housekeeping did a great job too.
What I really appreciated was that they allowed me to check out an hour late at no extra charge—very considerate and thoughtful. Overall, it was a very good stay. Kudos to the team!
To best describe this place, it's like a mini paradise atop a cliff overlooking the beautiful sea, with a twist of staying in large cylindrical concert culverts.
You can easily spot it along the road to Damai with its large circular logo at its gate. It was closed upon my arrival at 3pm, but due to the main entrance being easily seen from the receptionist area, it didn't take long for them to open the gate, and I just drove right in.
The receptionist was very polite and welcoming, decently professional as well, after checking us in we were given a quick tour around, highlighting the facilities and public areas.
The room itself, being quite quirky in its own way, isn't too difficult to maneuver around, as long as you don't rush yourself and knock yourself around the relatively tiny room. Adequate steps are built to help climbing up and moving around, with simple storage spots around the bed, which by itself takes up about half of the room. The other side of the room is the bathing area, which I would say is surprisingly spacious enough to use. So a bed and a bathing area sums up the entire, unique cylindrical room.
The hotel itself is nicely planned, guests can pamper themselves by picking their favorite spots located around the place, and enjoy a marvelous view of the sea. There's also a small private beach all the way down the cliff too. Facilities include swimming pools, sauna room, washer + dryer machines, gymnasium, library, etc. are pretty neat if you need them.
I would say the place is great for couples, and a short refresher trip. I technically live in the city just half an hour drive away, but to catch a break from work and relax here for a day, I'd recommend this place in a heartbeat. Just make sure you've got the legs to climb up and down the place!
Very Good
48 reviews
8.6/10
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DKK 379
per night
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WWeeThe hotel is nice and new. Room also good and spacious at this price. Comfortable stay. But during my stay, my room air-conditioning was happened in water leak. After the technician maintain, and leak again. Eventually they changed a room for me. The breakfast buffet is nice. Keep up the good job. Must stay in price competitive.
AAnonymous UserReview: A Pleasant and Comfortable Stay – Worth the Value
During my recent stay, I had the pleasure of experiencing one of the most spacious and well-equipped rooms I’ve ever booked within this price range. The room was exceptionally huge, offering more than enough space to move around freely without feeling cramped or cluttered. Whether you’re traveling solo, with a partner, or even with family, the room size can easily accommodate extra luggage or a few hours of in-room activities without making the space feel overcrowded.
One of the first things I appreciated was how clean and organized everything was upon arrival. The bed was neatly made, the floor spotless, and all surfaces dust-free. The layout of the room was practical, with the furniture arranged in a way that made the space feel both functional and cozy. The bed was large and comfortable, providing excellent rest after a long day. The pillows and blankets provided were also of good quality, not too stiff and not too soft—just right for a peaceful night’s sleep.
Amenities in the room were impressive and met all basic needs for a comfortable stay. Firstly, the hot water functioned perfectly, which is always a plus point in any accommodation. Some places advertise hot showers only for you to find lukewarm water at best—but not here. The water pressure was just right, and the shower area was clean and equipped with enough towels and toiletries to last through the stay.
Another amenity that stood out was the mini fridge. This was particularly convenient as I was able to store snacks and drinks to enjoy at my leisure. It worked well and was clean inside—no foul smells or leftover stains. It's always great to have a functioning fridge in the room, especially for longer stays.
There was also a television available in the room, which offered a decent selection of channels. While I didn’t spend too much time watching TV, it was a nice option to have, especially if you're planning on relaxing in the room for the evening. The remote worked, and the image quality was clear with no issues in signal.
Small touches like a clothes rack, a mirror, and a desk or table were also present, which added to the practicality of the room. It was easy to keep things organized and have a spot to sit down and work or eat if needed.
Overall, I would say this stay was well worth the value. The room was not only large and comfortable but also thoughtfully equipped with everything one might need for a short or even extended stay. It’s clear that attention was paid to guest comfort and convenience. For anyone looking for a spacious, clean, and well-maintained place with all the essential amenities functioning as expected, I would definitely recommend this accommodation.
MMensoreeeThe room itself was very big and spacious line a 5 star hotel but it was looking rather worn and dull aesthetically speaking . Perhaps because it is before renovation. Currently there is a renovation and some parts of the hotel are already complete, im sure guests would love it at that time. The service was pretty good though.
GGuest UserShort stay at the family suite and king suite, arrived Sunday afternoon and left Monday afternoon, so limited activities.
Rooms were clean and tidy, the king suite overlooked the bigger pool and the Coconut Bar. Family suit had convenient access to ”kiddie” pool and beach.
Kids had fun at the kids' pool, also had a dip in the bigger pool as well as playing at the beach.
Pool is good for a visit in the afternoon as dead bugs in the pool take some time for staff to clean throughout the morning.
Did not get a chance to try the wellness centre as it was closed Monday.
AAnonymous UserI had a pleasant stay at the Pullman Hotel. The cleanliness was excellent — everything looked spotless and well maintained. The furniture was stylish and comfortable, adding a nice touch of luxury to the room. However, I found the pillow not very comfy for my liking. Other than that, it was a great experience overall.
JJacky Chen79All staff are very good and sweet..Breakfast is nice..the only thing is swimming pool abit dirty..Need some mentain..Another thing is my room when i shower this morning not even got hot water😂and the shower water very very small..This only need to check and the room is clean but look old..
GGuest UserThe staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast & seafood buffet dinner and loved the convenient location close to major attractions.
GGOH KARLMAY RITAGood for a business trip! Good price, clean room, and breakfast is basic but has everything you need (pictures attached!!)!! Not to forget their friendly staff also~~ Is my current first choice in Kuching!
AAndhy PutraGood place to stay for those who are in budget… The Hotel is quite comfortable and offered free breakfast is great deals too… The internet connection is great… Highly recommended…
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