Hotel near Oslo City Center,Oslo100% of visitors choose this area
GGuest User2025.12.21
The staff left for 30 minutes and many people waited for checkin and luggage storage. The way to go to elvator was not friendly for large baggages travelers since there is stairs. It would be nice if it includes hair dryer in the room. Other than that, the location and hotel services was nice.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
AAnonymous User2025.12.28
There is a tram station in front of the hotel and its convenient to get to everywhere in the city. Get to see sunrise from our bed which is out of our expectation! Live it! Would love to stay again if we are visiting again!
Hotel near Oslo City Center,Oslo100% of visitors choose this area
GGuest User2026.04.10
Nice room and best location. Only 5 minutes walk to the central station. The staff is really nice and helpful.
The only negative point - there is a construction site next to the hotel. It's really noisy early in the morning so we have to wake up early.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
GGuest User2025.12.30
The location is convenient, with an Asian supermarket downstairs, which is great for anyone with an Asian palate looking to buy groceries. The sink drainage was a bit slow, and the kettle showed some signs of use, but everything else was pretty good. Overall, it offers good value for money.
Hotel location is very good, very close to the palace, 2 minutes walk. Our family of four is a family room, a door to enter, two separate rooms, each with two single beds. One of the rooms is equipped with a small kitchen. The small supermarket Rema 1000 is downstairs, very convenient.
Free coffee, hot water, chocolate, microwave in the public area of the hotel, which is great. There are kitchenware plates at the front desk that can be used when cooking.
The only bad thing is that the bath water is unstable, hot and cold, and the bath space is small.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
GGuest User2026.03.10
The front desk staff were incredibly friendly and engaging. Breakfast was also very good, quite generous for European standards. You might want to try the liquid fish oil, but be warned, it's a bit fishy – I decided not to buy it after tasting. The hotel is super close to the train station, just a short walk away. I also appreciated the secure elevator system; you need to swipe your card on the ground floor before you can select your floor. They even upgraded my room to one with a sea view! I'm extremely satisfied.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
JJastan2026.03.28
Great for Practical Travellers
Citybox Oslo is a great choice for travellers who value convenience and efficiency. The hotel is located very close to the central station, making it easy to access, and having a tram stop right outside is a big plus.
The automated check-in system was quick and hassle-free. Even though it is self-service, staff are available and ready to help if needed. The free luggage storage area is also very useful and feels safe. Overall, a practical and well-managed hotel for a short stay.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
MMelon pan2026.01.10
The hotel was in the city center and really convinient.
Unfortunately I changed my room twice because of some issues (Heater didn't work. Wifi is gone.) and it was a bit stressful but a reception staff tried to give me some alternatives very kindly. Maintainance of facilities can be better.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
GGuest User2026.03.28
Location-wise, the cathedral is visible just to the right as you exit, about a 4-minute walk away. To the left, the Royal Palace is also about a 4-minute walk.
Cleanliness: Also good.
The room was a bit small, but the floor-to-ceiling window was nice.
Didn't book breakfast, so nothing to report there.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
GGuest User2023.09.09
Definitely staying at The Thief upon our return to Oslo. Incredible customer service, comfortable beds, best water pressure I have have ever experienced with sizzling hot water! Incredible location! Walk everywhere! Dining and shops immediately outside the front door. Downstairs bar was super chill hang out with phenomenal cocktails. Sassy blossom was my favorite.
Amazing
117 reviews
9.4/10
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8.9/10
Very Good
VVivi MelaniThe room lighting is very uncomfortable as it is far too dim.
The policy of cleaning the room only on the 4th day of stay is quite unusual and negatively affects sleep comfort.
The bed is overly soft and feels closer to the quality of a rollaway bed.
On a positive note, the hotel lobby is well designed and the location is fairly strategic.
As an additional observation, visiting Oslo during Christmas is not advisable, as most shops and restaurants are closed for up to three days, making the city extremely quiet, almost like a ghost town.
SShauna McFaulFor our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit.
My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in.
Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go.
We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel.
I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet.
We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!
GGuest UserLocation is convenient, about 10 mins walk from Oslo S. although it is in the direction nearer to the office buildings and away from the attractions.
Breakfast spread is amazing and tastes good. Room and bathroom are spacious, bed is soft and comfortable.
The only drawback is the amenities. There is no toothbrush provided, and I find the shampoo, conditioner, and hand wash a little too mild / diluted, would have preferred it to be thicker and foamier. Body soap is ok.
JJastanGreat for Practical Travellers
Citybox Oslo is a great choice for travellers who value convenience and efficiency. The hotel is located very close to the central station, making it easy to access, and having a tram stop right outside is a big plus.
The automated check-in system was quick and hassle-free. Even though it is self-service, staff are available and ready to help if needed. The free luggage storage area is also very useful and feels safe. Overall, a practical and well-managed hotel for a short stay.
GGuest UserTruly one of the best hotel stays I have ever experienced. The hotel staff went above and beyond to ensure we were well accommodated and comfortable throughout. When we arrived at the hotel it was 11AM, so I mentioned to the front desk staff that I know it was far too early for us to receive our room (check in is typically at 3PM) and that we would like to simply drop off our bags. Without any special requests, the front desk staff immediately prepared our room keys of us to check in right away, which was hugely appreciated since we had caught a very early morning flight in. We loved the room. It was very comfortable for the 3 of us, although a bit tight but that's what we expected for hotel rooms in Europe. The bathroom was well fitted and had all the basic toiletries required (shampoo, body wash, hand soap), however we hoped to have body lotion as well, so we asked housekeeping whether any was available and they immediately brought 3 LARGE bottles for each of us to use. I have never seen such massive toiletries and in such generous quantities supplied at any hotel before, which again made us feel very well taken care of. Finally on our check out day our flight was not until 6PM and since checkout is typically at 11AM I requested for just a 1 hr extension. Although they were very busy for it being the beginning of summer holidays, without any hesitation the front desk staff extended our checkout time to 3PM. I was once again very pleasantly surprised and appreciative. My last note is to touch on the complimentary tea and coffee always available in the lobby, as well as the fabulous buffet breakfast they served. Cannot recommend this hotel enough!
GGuest UserGreat location, at Storgata where you can get to most places in Oslo. Close to Oslo S too, so easy to get to from Airport as well. The staff weren't particularly friendly and the luggage storage was at basement, so it was kind of troublesome because the lift only serves till level 1. Like other reviewers, also found some strands of hair on linen.
GGuest UserNuma has a superb and user-friendly app that makes check-in and check-out a breeze. You can also request a late check-out or add other services directly through the app, though these come with additional charges if you choose to use them.
The room itself was brighter and spacious — we booked a larger version of the standard room. It even came with a washing machine, which we were really excited about since it was the only property during our trip that had one. Unfortunately, it didn’t have a dryer function (or perhaps we might have missed it), so drying our clothes after washing was a bit of a challenge.
The distance from Oslo Train Station was manageable, but do take note that if you’re carrying big or heavy luggage like we were, the pavements leading to the property can be quite tricky to navigate.
Overall, it was still a good and comfortable stay.
GGuest UserThe front desk staff were incredibly friendly and engaging. Breakfast was also very good, quite generous for European standards. You might want to try the liquid fish oil, but be warned, it's a bit fishy – I decided not to buy it after tasting. The hotel is super close to the train station, just a short walk away. I also appreciated the secure elevator system; you need to swipe your card on the ground floor before you can select your floor. They even upgraded my room to one with a sea view! I'm extremely satisfied.
GGuest UserFirst of all, my baby and I brought 3 pieces of luggage, and the receptionist didn't seem to want to help at all. When I checked out, I met a very good receptionist, who was very nice and enthusiastic. The hotel is in a good location and has a high cost-effectiveness. This price is much more comfortable than living in Japan.
DDhiraj Kuwar”Absolutely fantastic experience! The hotel exceeded all our expectations with its exceptional service, immaculate rooms, and top-notch amenities. Every detail was thoughtfully designed to ensure a comfortable and memorable stay. The staff were incredibly welcoming and went out of their way to make us feel at home. A perfect 5/5 – we can't wait to return!”
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