Hotel near Mactan,Lapu-Lapu City25.2% of visitors choose this area
AAnonymous User2025.09.12
Savoy is a good hotel, as it is located in the very center of Mactan, not far from the beach. The staff is friendly, on the first floor they give a towel and an entrance to the beach. The room was quiet, as was the whole hotel. On the first day they gave a dessert, it was nice and sweet. The water pressure in the room is good, there was always hot water. A gym and a swimming pool are available. The hotel was very humid, so things took a long time to dry. The floor in the room was dirty, as if it was never wiped.
Safety: As a solo traveler, safety is paramount, and this hotel truly delivered. With security checks at the entrance and a second one in the lobby, I felt completely at ease throughout my stay.
Facilities: Overall, the facilities were quite good. While not a brand-new hotel, the rooms were spacious and impeccably clean. The air conditioning was strong, and it was very quiet at night, which allowed me to sleep so soundly that I missed breakfast and ended up ordering takeout via Grab.
The rooftop pool wasn't very large, but I went up to lounge for a bit. After several days of diving, I was too tired to actually swim.
Service: Service was very responsive. During check-in, the staff mentioned I had the option to waive the deposit, and they even upgraded my room.
Hotel near Cebu Downtown,Cebu City67% of visitors choose this area
YYenLee2025.08.31
Incredible hotel with top-tier service. The rooms are huge and beautifully designed. Loved the direct access to all the restaurants and amenities at Nustar. The Best breakfast buffet!
Hotel near Cebu Downtown,Cebu City67% of visitors choose this area
GGuest User2025.09.30
This hotel's location is excellent, within easy reach of major establishments, and the staff are consistently polite and friendly. The Filipino breakfast buffet was a delightful highlight, though unfortunately let down by the weak coffee.
However, the hotel's major shortcoming is cleanliness. Our room's bedsheets were so worn they appeared grey instead of white, which raised concerns. Furthermore, housekeeping service was lacking; while the bed was made and towels were changed, the counters and sinks were left un-wiped. For a hotel that isn't very old, the lack of attention to basic upkeep was disappointing.
Hotel near Mactan,Lapu-Lapu City25.2% of visitors choose this area
MMackoyElle2025.11.09
Hi!
Crown Regency Suites Mactan provides good service and very nice amenities. The staff are respectful and accommodating, making the stay pleasant. The room is beautiful, clean, and comfortable — a great place to relax.
The food was delicious and well-prepared, with flavors that were fresh and satisfying. The presentation was appealing, and the portions were just right. Overall, it was a very enjoyable dining experience.
Thank you!
Hotel near Cebu Downtown,Cebu City67% of visitors choose this area
BBeverly J. Beverley2025.11.26
We booked 2 nights In the Business class suite it was my bday & after typhoon tino . I’ve been staying in Radisson since 2010 & there service never change. Still very accommodating, friendly & helpful.. except for this one staff in the business class lounge . I arrived 2 min early in the lounge and I start to put food on my plate and he stopped me and literally told me U CANT eat yet As it’s not 5pm sharp!! And he literally pass by me and served water on all the guests glass except me!! The next morning my family went before 7am and all staffs are nice and He wasn’t there and snack time they went early again and he was so nice to them and served them water and coffee.. at evening I went with my whole family and he smiled at me and ddnt serve us water again!! Hes a lil chubby and Chinese eyes wearing black uniform . The reception guy blue uniform is very nice & he was so friendly and accommodating to all of us. My mom is a 71yr old senior & sometimes she needs help but this reception guy was really helpful except for that one rude staff
Hotel near Cebu Downtown,Cebu City67% of visitors choose this area
AAnonymous User2025.11.27
Such considerate and accommodating staff. I booked a quad bunk, but they informed us that the room wasn’t ready yet, so they upgraded us to a family room for free so we could rest, especially helpful since I was with elderly people. The place is clean and spacious. There’s also a social kitchen and a wide rooftop space to chill. The location is great as well since the building has 7/11, few restaurants, and coffee shops. It’s also close to malls and IT Park. The only problem is the Wi-Fi connection, which is very poor.
Hotel near Mactan,Lapu-Lapu City25.2% of visitors choose this area
GGuest User2025.07.26
Really awesome and accommodating service. The resort is one of the best I've experienced in this part of asia, in terms of the food, room quality, all the hardware and service as well. Aloher was super friendly and very helpful, the front office staff were all kind and warm too. Breakfast was excellent, but might need greater variety in the fruit section. Location was slightly off the beaten track but the private beach as a result was perfect.
Hotel near Mactan,Lapu-Lapu City25.2% of visitors choose this area
GGuest User2025.09.03
The hotel is fine and the staffs are accommodating. One important issue is the convenience of going from the airport to the hotel cause there is no lift in the parking area.
Hotel near Mactan,Lapu-Lapu City25.2% of visitors choose this area
JJoy Farhat2025.08.09
We had a wonderful stay at Costabella. The staff was exceptionally friendly and welcoming, making us feel right at home. We especially loved the private beach—it was clean, peaceful, and perfect for relaxing. The on-site restaurants offered a great dining experience, and overall, our family thoroughly enjoyed our time there. Highly recommended!
Very Good
217 reviews
8.6/10
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8.6/10
Very Good
AAnonymous UserHi! It was my first time in Tsai hotel and Residences.
I can say that the first thing we noticed is the staff (information desk). We have entered the hotel with a happy face since finally after a long ride we arrived, so yeah we exchanged greetings at the front desk asking to confirm our booked room but the staff is not so good in response like no smile at all just talking randomly like asking ID naa I don't feel good talking to her 😐 not like other hotels kakarating lang sa door ang good vibes nila just saying my experience lang naybe from other guests hindi ganito anyways it's not big deal then all in all Tsai Hotel is good, clean and nice👍👍tho sometimes if there's someone talking outside the room you can hear them a little bit siguro pag malakas mga boses. So thank you all Tsai hotel especially kay manong guard (the Tatay look) so kind..
CCarlito BurritoWe stayed for 3 nights and the accommodation & service was perfect. All rooms are facing the pool area. The breakfast buffet is excellent 🌟, and it really motivates you to wake up early!
I requested a birthday surprise setup in our room, and they went extra mile and provided it for free as a complimentary gesture.
The room is very spacious, and they provide toiletries. If you need extra toiletries, they will deliver it right away!
The pool area is great for swimming, especially during happy hour. They offer a buy-one-get-one-free deal on drinks at the pool bar.
The hotel is walking distance of Alona Beach and it’s very safe, as you just walk through Hennan Alona to get to the beach. It’s also close to restaurants, fast food, souvenir shops. 8mins away from the Panglao Airport.
We’ll definitely stay here again when we return to Bohol. It’s worth every penny. If I could rate it more stars, I will! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
ННаталья ДроняеваOur stay at E L Westensee Resort exceeded all our expectations! This place is ideal for those who are looking for a combination of coziness, comfort and excellent service.
Our villa was simply magnificent: spacious, stylish and very cozy. Snow-white bed linen and impeccable cleanliness created a feeling of real luxury.
The hotel staff are real professionals! Very responsive, sincere and always ready to help. When we decided to rent a bike, it was delivered right to the hotel - new, powerful, for only 500 pesos per day. It was incredibly convenient for trips to Alon Beach (only 7 km) and to local attractions.
I would like to separately note the breakfasts. The food was delicious, fresh and prepared with love. A real pleasure to start the day with such dishes!
We were pleased with the proximity to the street with cafes and restaurants - literally a few minutes walk. This allowed us to try many local dishes and not depend on transport.
Special thanks for organizing an early breakfast before our departure - everything was ready at 5:30, and the transfer to the airport was waiting for us on time.
E L Westensee Resort is a place where you want to come back! The warm atmosphere, perfect cleanliness and caring approach to each guest made our vacation simply unforgettable!
YYenLeeIncredible hotel with top-tier service. The rooms are huge and beautifully designed. Loved the direct access to all the restaurants and amenities at Nustar. The Best breakfast buffet!
GGuest UserBreakfast was great. The location is excellent, close to everything, and easy to find. My only minor issues were the lack of in-room slippers and no toiletries provided. However, they made up for it by offering unlimited drinking water conveniently located just outside the room.
BBubbleChimpGood for experienced divers but not for new divers, solo travellers, relaxing beach time or a deluxe experience even though it was £200+ a night so I did not think it was good value.
For me it was just the wrong choice and I didn't do enough research. The main disappointment comes down to me basing my expectations on the price instead of the 3 star rating. I haven't paid that much for a hotel before and usually go for 4 or 5 star places so I just don't understand the pricing, maybe that's just how it is in the Philippines. The staff and service are good, breakfast and the room are ok, spa and diving are the good amenities so it might be the diving location which warrants the price.
Lunch and dinner are good. I recommend the honey yoghurt muesli with mango and the chicken salad (with a dressing) for breakfast. Everything I had on the lunch/dinner menu was great - the tom kha gai soup, Dorado, burger, curry etc all good. Small range of beers and cocktails available but cocktails were good too.
The room and bathroom are fine for 3 star standards. There is termite stuff falling from the wood beams and dead moths or similar insects on shelves which did not get cleaned away.
The Swedish massage was good, I recommend Gail. The shiatsu was painful and pinched my skin so she switched to Swedish. The pool is murky and not enticing to swim in, lots of mozzies around it too.
I much preferred the beach and water conditions further down at Dauin. I like to relax on a nice beach and swim etc. that's where the great snorkeling is too. But the water at Atlantis is too rough and windy and the beach too narrow.
Although the dive masters are great for leading dives and probably for the other diving skills, I wouldn't recommend getting your open water certificate here especially if you're at all nervous about it. There were some differences with the SSI videos like being able to practise boat entry in the pool first and using a snorkel that I would have preferred what with the condition of the water there. The beach, water and entry conditions are so much better 20-30min down the beach at Dauin, Bongo Bongo beach. I managed to earn my open water and it was the reason for this trip but it wasn't a pleasant experience and I watched the divers enter at Dauin quite jealously.
Considering you can do 4-5 dives a day here plus a day for Apo island, I think 3-4 days here would be perfect.
The hotel tour prices were a bit more expensive than others I found and they do not arrange joiner tours so as a solo traveller, their tours were prohibitively expensive. For some reason there were no joiner tours available outside the hotel either, I don't know if that's because of the season (jan-feb) or that's usual for the Philippines but it's the first time I've experienced that in my travels.
The tour to Apo Island is good and well arranged. The only thing is as a snorkeler you have to wait until after lunch to get to the shallow turtle area but it was great and a benefit of going with the hotel is you leave on their boat right from the hotel, no need to drive to the ferry.
RRogerBeautiful hotel in a beautiful location, eating breakfast and looking at the sea and all the breakfast staff were great especially John Mhar our waiter. Also the swimming pool are amazing too and i made a friend with Earl a great polite friendly guy at the bottom pool bar. Highly recommend this place to all and we will return next time with our family to enjoy
GGuest UserI enjoyed my stay in Crimson Resort, the room is big and spacious for families, the staff are friendly and well trained, the four pools are huge and fun and the daily breakfast is delicious. We especially enjoyed the foam party at adult pool and Crimzone pool, the playground in Crimsone, the seaweed collection activity, snorkeling and the complete amenities of the room. Cebu beach is so pretty. Big shout-out to Clint in breakfast for his very warm service to me and my daughter.
Cons:
- There was no housekeeping done on 2nd day of my stay which was not informed to me in advance, I think that was not professional.
- They don’t allow food delivery in but the food in the resort is not that delicious to be had everyday (I tried sisig, inasal and pizza).
- You need grab or taxi to go out to Cebu city (and face the jam) as the shuttle only runs 3x a day, so it’s not convenient if you want to explore Cebu.
JJan MoreThe staff were so nice and accommodating. They truly cared for us when the earthquake happened on the night we were sleeping in our rooms. We used the stairs from the 5th floor post incident fearing for the aftershocks…we all stayed by the under renovation pool to stay away from the building in case it collapsed. The building swayed so much with the 6.9 magnitude..it was scary. The staff were calm and kept us all comfortable despite being scared themselves too. They helped us all moved to the 2nd floor after midnight post safety inspection.
JJann BungcarasI love the modern interiors! The wall is amazing! The room may be small but very functional. The staff are friendly as well. Just fix the elevator Down button of the 5th floor and we are all good! I love it here. And also fix the cable so we have something to view at night.
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