I would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
Oda ***et iyiydi ve çok temizdi memnun kaldık. Otelin termal imkanları ve yemekleri güzeldi. Başka bir zaman tekrar kalmayı düşünüyoruz çok teşekkürler.
The bus station is right in front of the hotel, making it super convenient to get anywhere. The front desk staff were very kind and even gave me information written in Japanese, which was a great help. The breakfast offered a good variety and was delicious. While the area around the hotel seemed a bit chaotic when I arrived, and I felt a little uneasy, the inside is clean and the room was relatively quiet. I highly recommend this hotel.
The hotel's location is excellent; it's within walking distance of the bus station, making it very convenient for trips to Pamukkale or the airport. The hotel itself is very clean, and the staff are incredibly friendly and enthusiastic. Although the building might look a bit old due to its age, the hygiene standards are still good. Overall, a great experience.
Before coming to Pamukkale, a lot of people said to me that this is just a small town, stay here one day is enough. But I still be here for 4 days 3 nights 🥰. Luckily, I chose a perfect hotel to stay : friendly receptionist, nice people around, perfect location, clean room, colorful breakfast🥰🥰🥰.
Facilities: Spacious interior, windows can be opened 1/3, good environment, many pigeons.
Cleanliness: Average, overall acceptable.
Environment: Very convenient location in the city center, easy to access tourist attractions and find restaurants.
Service: The front desk staff are friendly and will help with parking free of charge.
The hotel was pretty good and the rooms were clean. I booked one twin room and one king room; they weren't in the same building but were quite close. The interior environment was nice, with a small pool. Breakfast was plentiful. The hotel also offered a free shuttle to the South Gate of Pamukkale, from where you can walk downhill to the Middle Gate. We had lunch at the hotel restaurant too, and the food was very tasty.
The hotel is not far from the bus station. The staff is very nice and helpful. We arrived at 6am and were able to check in right away. They even gave us a free breakfast. However, the room was quite dark and the air conditioner was very old. Overall, it was worth the money.
Otelin özellikle temizliği ve konumu çok iyi. Kahvaltı ***et yeterli, ürünler tertemiz ve tazeydi. Kapı kartı ile ilgili bir sorunumuz oldu kapı açılmadı değişim biraz geç oldu fakat bu her zaman olacak diye bir sey yok. Onun haricinde her sey ***et iyiydi.
The staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
Very Good
137 reviews
8.2/10
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8.6/10
Very Good
DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
CClaire MBellamaritimo is maybe not the newest hotel, but it is at a fine spot - we could see Pamukkale from our balcony and also see the hot air balloons in the morning when the sun was rising!
The pool(s) and the courtyard are super nice and clean and very new! It was so much fun to cool down there after an exciting day.
The owner of the hotel, Halim, was very friendly - as was the rest of the staff - and helped us with great advise in order to make the most of our visit at Pamukkale. We had already booked a hot air ballon ride for the first morning, but for the rest Halim's advice was extremely helpful!
Breakfast (see the picture) at the hotel made us very happy and we also had dinner once at the hotel (the picture is not showing the delicious salad we had with it, but you'll get the picture).
The hotel also offers wine 🍷 from the region. We tried the white wine that was a very enjoyable drink one of the evenings. Once, while enjoying the pool in the afternoon, the owner presented us two glasses of chilled pomegranate wine - that on a hot summer day is absolutely fantastic! 😍
The rooms were simple, but clean, as was the bathroom. But we didn't spend that much time inside anyways... 😎☀️
So, altogether, I can warmly recommend this hotel for your stay at Pamukkale - it's a grand choice! Last but not least, it's also a very affordable option ... 😉
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
SShiyidexingfuThe room booked for my parents has a hot spring and includes two meals, breakfast or lunch, or breakfast and dinner. The hotel room is not very big, the air conditioning is relatively good, and the front desk is very welcoming
HHavelIt is a small hotel with 4 rooms included managed by a couple, all rooms are big enough and very clean. The hotel is located closing to the centre of Pamukkale and bus from / to Denizil will be stopped in front of the hotel. The owner will prepare delicious breakfast and send to room for guests every day. He also always help his guests for arranging local tours or activities such as balloons flying and paragliding. We must stay there again in case we will visit Pamukkale
NnatnatalieThe hotel host is very kind and friendly. He offered us a room with great view which we can see the travertines of Pamukkale. The room is clean and big, with living room, kitchen, bedroom and toilet.
The host assisted us many times during our trip. He helped us to book our hot balloon trip with a price cheaper than online pre-booking. He also drove us to the bank ATM when we need cash and helped us to call local taxi. I highly recommend this hotel.
KKim ( Julie )Before coming to Pamukkale, a lot of people said to me that this is just a small town, stay here one day is enough. But I still be here for 4 days 3 nights 🥰. Luckily, I chose a perfect hotel to stay : friendly receptionist, nice people around, perfect location, clean room, colorful breakfast🥰🥰🥰.
GGuest UserI had a good impression of the hotel. The staff were very pleasant. There's a coffee machine, and coffee and tea are available all the time. It's close to the travertine terraces and the park with the pond. The location is excellent. You can park your car in front of the hotel. The Wi-Fi is good. The downsides are that the room is small with minimal furniture: just a bed and two nightstands.
GGuest UserA great option for one night in Pamukkale. The host is very welcoming. If you want to be met, please let them know your arrival time in advance, or at least 15 minutes beforehand, as there is no reception. If no one is there upon arrival, message the host and they will arrive in 5 minutes. We would have liked to have some dishes added to the room, as there was a kitchen area, but they were missing. We asked for them, and they brought them to us.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
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