GGuest UserWe had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at Casino.
I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am .
We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.
GGeGreat little hotel in a small town. There are 3 close by restaurants to choose from.
It’s clean and cozy. Our room is downstairs close to the entrance and the rest of the rooms are upstairs (no lift).
It is self checkin process which was relatively smooth. The email instructions were all in French, which made it somewhat difficult to follow checkin instructions, but we worked it out quickly.
Aade_cxjThe hotel is in a good location and most tourist attractions are within walking distance. The place is clean and the service provided was very good. The staff was very welcoming and always smile and greet us. We had a great stay there!
GGuest UserThe hotel is very new, with a Tesla charging station, a large parking lot, and next to the highway. It is a good choice for passing by and resting. The room is not big, but it is OK. The dinner in the hotel restaurant tastes good
CCometoseeMy second stay. Quite convenient if we go by car to namur. A lot of furniture interior shop around (unexpected, but nice). 10 min to city center by car. There are a few bus from city with stop in front of hotel, but the frequency is like 1hr or more. Parking is great at the hotel. Room is good, chic and large. The bar is nice.
JJessigzThe hotel is right next to the train and bus stations. It's not noisy at all once you close the windows. The room is quite small, but it's generally good enough for a typical trip. The front desk service was good, and check-out time is at 12 PM.
GGuest UserSuper nice hotel, everything was very clean, great location. It's just a shame that breakfast is quite pricey and can be chaotic when the hotel is busy.
CCarla H.The Ibis is conveniently located to the center and a bit longer walk from the train station. We were unlucky enough that no internet went, which we only on demand. Otherwise everything was ok and usual Ibis standard.
GGuest UserTrès bel établissement d’extérieur, bel établissement d’intérieur, chambre sans extravagance .
Nous avons voulu dîner le soir, 4 fois le serveur est passé devant nous sans nous adresser la parole pour nous installer.
Nous sommes partis ailleurs.
ATTENTION , la taxe de séjour à Namur et de deux euros à peine, 1,25 € d’après Internet, L’Hotel se permet de prendre une taxe sur la taxe de 4 euros par personne au lieu de 1,25€.
ILLÉGAL ET ABUSÉ malgré que je leur fasse remarquer.
Petit déjeuner correct, mais il ne vaut pas plus de 11 €, donc de 14 € est un peu abusé aussi.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.