The hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
Everything was perfect excepted the mattress is too soft and it makes your back pain.
For Breakfast : Suggestion on all vegan drink, please make sure that the open date is not too long that suggested on the box otherwise the taste gonna gone off like I experienced Chocolate Soya ( it tasted sour already)
Also, it would be nice if you have the signs tell what each item is due to not everyone knows and some they don’t eat pork, beef or chicken.
Very nice hotel perfectly based between Oostende and Brugge. Located on a lake side, very calm position and cheaper than others. Well recommended but the shower tray sealant in the bathroom could have been changed or bleached as it was full of black mould all over. Pity as shower was good and quite wide. Room small but its an ibis budget and it is enough space for 2 people. Comfy bed too
Hotel to be recommended
Excellent experience, fantastic breakfast with a view, very attentive staff, very adequate (basic) room (the large ones must be great), very pleasant, almost luxurious environment, full of little touches, like chocolates on arrival, and a triple socket to plug all devices in one place. A place I will return to.
What an amazing little hotel! Perfect location right in the middle of everything. We booked the budget canal room and the view was beautiful. We really enjoyed people watching (the bridge) and the sparkly water reflecting from the lights. Really clean and spacious. Staff very welcoming and helpful. Definitely stay here!!
El servicio excelente, con el extra de que antes de la hora del check-in ya teníamos la habitación disponible.
Ubicación excelente y los servicios compartidos con el Duke's Palace (recepción, desayuno...).
Es conveniente saber que, aunque te llevan las maletas hasta el hotel, este se encuentra en un edificio con algunos escalones que se deben de salvar en los pisos superiores, pese a contar en ascensor, por lo que debe ser tenido en cuenta para las personas con movilidad reducida.
Cons:
- The rooms are outside of the main building. Dorms are large but it gets really hot and there's no AC or even fans. It's quite suffocating, even with the windows open (and there's a bar just next to it, so it can be nosy in the evening). Thankfully Belgium nights aren't too hot.
- Showers and toilets are in the same room, and shared for men and women, which can feel like a lack of privacy.
- No hairdryer or any amenities in the shower room.
Pros:
- Good location, 15min walk to the center.
- Beautiful restaurant inside the main building.
- Free earplugs
A very Cosy hotel right in the old city centre. Staff members are so nice to put chocolate bars in my allocated room as birthday gift as I check in on my bday.
Beware there are rooms with wooden logs that may not be acceptable by some tourists. Some rooms are on G/F or underground floors which you may need some psychological preparation.
In a word, a very good hotel with professional staff and excellent location to go everywhere
The hotel is centrally located and the rooms are spacious and airy. In this respect, the stay was quite comfortable. The breakfast was also quite good. However, when evaluated in terms of price-performance ratio, it's debatable whether it's really worth the price difference compared to other hotels.
Regarding the staff, we had a mixed experience. Some of the reception staff were very polite and helpful, but some were unnecessarily rude. The bartenders, in particular, left a negative impression. The fact that the same person was in charge of both reception and the bar in the evenings also somewhat lowered the quality of service.
Although we were told we could use the garden, it was unpleasant that they made a fuss when we wanted to sit there in the evening. Also, the fact that the same ashtray remained on the table in the garden for 3 days without being emptied created a poor image in terms of cleanliness. Unfortunately, I was not satisfied with the overall cleanliness either.
Great central location between Dunkerque and Bruges. The family room was perfect for a family of four - double bed and a bunk bed for the kids. Breakfast was good, service excellent
Very Good
74 reviews
8.2/10
Price from
TWD 2,871
per night
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8,4/10
Very Good
GGuest UserCons:
- The rooms are outside of the main building. Dorms are large but it gets really hot and there's no AC or even fans. It's quite suffocating, even with the windows open (and there's a bar just next to it, so it can be nosy in the evening). Thankfully Belgium nights aren't too hot.
- Showers and toilets are in the same room, and shared for men and women, which can feel like a lack of privacy.
- No hairdryer or any amenities in the shower room.
Pros:
- Good location, 15min walk to the center.
- Beautiful restaurant inside the main building.
- Free earplugs
PPhotoguyThe location is average, the room itself is very nice, but one exception…the chairs in the room. They are not comfortable to sit on for longer than 30 minutes.
I don’t understand why a hotel like this would pick such cheap and uncomfortable chairs.
GGuest UserThe hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
NNeilJHotel Portinari in Bruges is a gem! The modern design is both stylish and inviting, creating a lovely atmosphere. My room was comfortable and well-appointed, making it a perfect retreat. The location is excellent, within walking distance of the city’s main attractions. The friendly staff added to the overall positive experience. Highly recommend for anyone visiting Bruges!
GGuest UserThe room is clean and tidy, and the overall layout of the hotel is very comfortable. It has air conditioning and a bathtub. There is a courtyard inside the hotel. You can reach the main square within a two-minute walk outside. There is also a supermarket when you turn right when you go out. Knowing that this was my first time in Bruges, the guy at the front desk introduced the tour route in detail and was very enthusiastic!
AAnonymous UserThe location is very good, with many stores and restaurants around. Very close to the old town. Walking distance to many bars. The facilities are relatively old. The flushing in my toilet does not work properly. The room are designed to be able to connected to the neighbouring room, but the wooden door does not stop noise.
GGuest UserA very Cosy hotel right in the old city centre. Staff members are so nice to put chocolate bars in my allocated room as birthday gift as I check in on my bday.
Beware there are rooms with wooden logs that may not be acceptable by some tourists. Some rooms are on G/F or underground floors which you may need some psychological preparation.
In a word, a very good hotel with professional staff and excellent location to go everywhere
GGuest UserA great find - this super-clean and modern hotel was perfect for an overnight stop. Rooms were very clean with everything needed in case you’d forgotten your bathroom bits.
Lovely restaurant with superb breakfast. Good choice for evening snacks or dinner too. Located just on the outskirts of Bruges it’s a 3km walk into the main square, perfect for us. Lovely lady on reception was so kind and helpful, making check-in so easy. Surrounded by a field of sheep one side and cute little pathway the other, a real little gem. Highly recommend.
One mention is the room windows are terrifyingly dangerous and the pillows aren’t the best!
GGuest UserThe hotel itself is stunning, and the staff couldn't be more welcoming and helpful. However, the room had a couple of minor issues. The shower head wouldn’t stay centered, causing water to spill onto the bathroom floor. Additionally, the hair dryer malfunctioned, turning on and off randomly. Since I was only staying one night, I didn’t request a room change, but it was inconvenient. Despite these issues, I would stay here again because the main hotel facilities and staff were excellent.
NNadia THEverything was perfect excepted the mattress is too soft and it makes your back pain.
For Breakfast : Suggestion on all vegan drink, please make sure that the open date is not too long that suggested on the box otherwise the taste gonna gone off like I experienced Chocolate Soya ( it tasted sour already)
Also, it would be nice if you have the signs tell what each item is due to not everyone knows and some they don’t eat pork, beef or chicken.
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