Good value for money.
The room had 2 single beds. I was alone, and it was perfect for me. The bed linens were clean. The room and bathroom were nice. The air conditioning worked well.
There was a minibar that wasn't very powerful, but it kept the food cold. There were no products in the room, but there was water, soda, and beer at the reception for anyone who wanted to buy something.
I preferred to buy something at a bakery that was nearby. My ”close” may not be the same as ”close” for others...lol. But it's on an avenue just above (Av. Portugal), about 1.3 km away. The bakery has everything, including self-service. I went for lunch and bought snacks for the afternoon and evening. On the way back, there's also a super fruit and vegetable market with very affordable prices for anyone who wants to buy fruit.
Depending on the purpose of your trip, if you have the morning or afternoon free, there's a beautiful setting for a walk or a jog. Just cross the street.
I didn't have any problems with noise during my stay. I was able to spend the day studying. There were a few guests who didn't have the manners to close the door slowly. I stayed on the 1st floor, apartment 203. From the side window, I could see part of the lake.
The breakfast is simple but adequate... it has the basics (coffee, milk, juice, two types of fruit, bread, cheese, ham, cakes...) There's a sandwich maker to make you something.
I can't say anything about parking, because I didn't have a car.
So that's it! I went to take a test for a public exam, so for me it was easy and the service was good.
If you don't want to walk, Uber shouldn't be expensive for that route.
Hotel very well located. Very close to Shopping Savassi. spectacular view of the borders of the city, Shopping and Marista College. Safe and tree neighborhood. Many shops and restaurants nearby. Olegário restaurant, inside the hotel, very good. Very comfortable facilities, excellent air conditioning, fine decoration, excellent shower and first-class hygiene products and excellent staff care, highlighted for the Rafael reception.
I was very pleased with my stay. The hotel is very clean, which made all the difference in comfort. The breakfast is varied and tasty, with good options to start the day off right. The staff was excellent, always helpful and polite. The location is another positive point, as it provides easy access to several attractions and services. Considering all this, I found the cost-benefit to be very good. I would definitely stay here again!
I want to give my praise for the care and attention I received during my stay, the hotel is wonderful, with a comfortable and well-structured environment, but what really made the difference was the care. Everyone I found was extremely kind, they made my experience even better. I was very happy with my stay and I will certainly come back!
Lugar bem localizado, café da manhã maravilhoso e com muitas opções, quarto bem higienizado e limpinho, funcionários educados e prestativos. Amamos a experiência!
The location is very close to the airport. There is a free shuttle bus to the airport. Just talk to the front desk of the hotel in advance. A little distance from the city center. The restaurant in the hotel is good. The price is not high. The taste is good.
Fui em 26/11/2025, sozinho a trabalho, e tive uma excelente experiência, com muita simpatia e receptividade pelo pessoal da recepção, tive oportunidade de estar em contato com as camareiras e são simpáticas igualmente. A prestação das informações sobre a cidade foram um diferencial para mim que nada conhecia e precisava de orientação.
Recomendo.
Great location, very good rooms, but unfortunately, terrible service.
There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM.
For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out.
A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.
Amazing
117 reviews
9.5/10
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7.3/10
YYoushanThe service attitude of the front desk attendant was extremely poor. The taxi I called for me had already started the meter when I got in the car. I asked the driver about it, but he pretended not to know. However, I know it is impossible for the meter to jump so much when I get in the car tomorrow. I rejected the fraudulent driver and reported it to the front desk and called a new taxi. The girl at the front desk said there were no other cars. When I asked her which direction the nearby Av. Brasil was, she also shook her head and pretended not to know. How could she not know such a famous street? She must be unhappy because I didn't cooperate with her and was cheated by the driver.
LLINGThe location is very close to the airport. There is a free shuttle bus to the airport. Just talk to the front desk of the hotel in advance. A little distance from the city center. The restaurant in the hotel is good. The price is not high. The taste is good.
GGuest UserThe hotel is very well located. I found the service from some of the staff to be a little cold. I didn't understand the fees being charged at check-in, but I was late for an appointment and it was precisely at that time that I found the employee unwilling to explain the fees.
Furthermore, the hotel is very good, the breakfast is excellent and most of the staff are courteous and attentive.
Parking is charged separately.
I recommend the hotel and would stay/stay there again on other occasions.
PPhil85The quality of the location is undeniable both in terms of staff and room comfort, breakfast is simple but very good, the establishment is located about fifteen minutes from the airport and is served by a shuttle system (Uber is faster for a SIM price).
I recommend this Hotel for transfer only because it is well located and close to the airport but the area is not equipped with shops or curiosities
GGuest UserHotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
GGuest UserI have been in this hotel several times and this time I haven't enjoyed the experience, because it has a lot of rotation, and quality is falling. The dressers were sweating, the towels were not soft, the bed had already lost the stick, and both the toilet and the bathroom were half-intoxicated, and there was no air conditioning control in the room. Despite this, the team is very kind and efficient, and unfortunately, even with excellent location and good price, I don't think it justifies staying there again.
DDrumondI went there on Valentine's Day and found that the whole hotel is in order, especially on such anniversaries. Very cost-effective and worth it! The rich and varied breakfast makes the daily price more valuable. The room is also very nice. I just missed a heated swimming pool because the pool area is cool, but it is impossible to get in, it's too cold! For BH hotels, heating will be a big difference.
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
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