The hotel is quiet and you can relax well. The bed was fine without being spectacular as regards comfort. The bathroom was clean, a little small because the door was adjusted to the millimeter with the furniture they had from the washroom. Breakfast was varied: two-type beef toasts, varied bakery, cereals, inputs, biscuits, potato tortilla, several marmelade in individual packings, orange juice of a machine. The woman who was in the room at the very pleasant breakfast.
In the reception, we were also told what to see in the area.
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Let me digress. As a loyal fan of Ctrip, I still choose to book from Ctrip even though it is slightly more expensive than other platforms. However, during this trip to Europe, Ctrip's prices were always more expensive than some other platforms, so I only booked one night on Ctrip in more than ten days. I hope Ctrip will reflect on the reasons.
Let's talk about the advantages first:
1. The price is cheap, less than 60 euros in the city center, which makes local customers astonished.
2. The location is excellent. The customer said that I chose the center of the center. After arriving, I saw that it was facing the Church of Our Lady, and there was indeed no better location.
3. The room was clean and tidy, and the front desk was very good.
Let's talk about the disadvantages:
1. The air conditioner is not very powerful, it takes a long time to turn on, and it is not too cool.
2. The lighting is not very good.
3. There is no quilt, only a sheet, and the bedding is not comfortable.
It may be because of the air conditioner that I didn't sleep well. But this price also summarizes: There is nothing to complain about, it is still five stars.
Todo bien en este hotel, escogimos un hotel con jacuzzi, la habitación limpia y cómoda, nos quedamos una noche pues estábamos de pasada, lo que no nos gustó es que se escucha todo lo del pasillo y las otras habitaciones, para mala suerte también se había hospedado un grupo de chiquillos que a las 7 comenzaron a hacer ruido en el pasillo, a lo que mi novio tuvo que pedirles que hicieran silencio. Puntuación buffet desayuno: 9
What an amazing find, we where very happy staying here.
Rooms are fantastic, just as shown in the pictures, clean tidy, spacious, large bathroom minibar in the room with reasonable priced items.
Check in was very easy and we left our bags as we where early, staff very helpful checking us in and offering directions of places to visit.
Hotel located close to town, stations and eateries, we had a great base for exploring Zaragoza.
Breakfast was good, plenty of items to choose from, good selection of food and coffee (via a coffee machine).
The hotel is superb itself, not dated, not in need of updates its just perfect.
We didnt use the in house restaurant as we ate out in plenty of the others in the area.
Habitación amplia , muy calentita , y buena relación calidad precio, instalaciones mejorar o arreglar el spa y mantenimiento del gym , no hay colchonetas para estirar y varias máquinas en reparación
As always, a pleasure to be in this hotel. Central, modernized and with spacious and comfortable rooms that make your stay an experience to repeat. And that's why we always repeat!!
Very beautiful town, not many residents, the flowers and plants are very lifelike, the hotel is very clean and tidy, the facilities are complete, there is a small refrigerator, the landlord is hospitable and can also bring a dog, the dog's charge of 5 euros is very cost-effective. Praise!
I can't complain of anything, the hotel has all the services and facilities in very good conditions.. wide and clean rooms. It is a 4-star and are well-placed
Very Good
42 reviews
8.1/10
Price from
₹ 7,463
per night
Check Availability
See All Hotels With Parking in Aragon
Latest Hotels Reviews for Aragon
See all
9.2/10
Great
GGuest UserThis is the most impressive hotel on the trip. The old town of Zaragoza is really small. The hotel is right next to the Holy Pillar Square. From the balcony, you can see an old church next door. There is also a beautiful market 30 meters away. The location is excellent. The hotel is clean and beautiful, the rooms are large, and the facilities are new. The handicrafts in the lobby are very affordable.
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
GGuest UserEverything was great, the only thing they could improve is the soundproofing of the rooms since the room faced the street where there were entertainment establishments and there was quite a bit of noise even at dawn.
GGuest UserWhat an amazing find, we where very happy staying here.
Rooms are fantastic, just as shown in the pictures, clean tidy, spacious, large bathroom minibar in the room with reasonable priced items.
Check in was very easy and we left our bags as we where early, staff very helpful checking us in and offering directions of places to visit.
Hotel located close to town, stations and eateries, we had a great base for exploring Zaragoza.
Breakfast was good, plenty of items to choose from, good selection of food and coffee (via a coffee machine).
The hotel is superb itself, not dated, not in need of updates its just perfect.
We didnt use the in house restaurant as we ate out in plenty of the others in the area.
GGuest UserOur second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!.
The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
GGuest UserEverything was fine. The only thing that dampened the experience was that there was no air conditioning. The system was there, but it didn't work, and it was very hot. I don't know if the air conditioning was damaged occasionally or if it's always like this, because I'd think about it next time if I go in the summer.
GGuest UserHow should I put it? It was another small surprise. The not expensive price gave me a very good experience. The parking service was very good. The hotel is located in the city center. In addition to being convenient, I have to mention its antique hotel design. From the lobby to the room, I felt full of European elegance. I really enjoyed the quiet atmosphere of the room looking out the window at the big trees and the neighborhood!
LLlllll/An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
IIOANNIS SALONISCentrally located Very helpful staff.The room was spacious and very clean.The breakfast was a lovely surprise for a 3 star hotel.Best value for money.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.