I had a wonderful stay at this hotel. Cleanliness and service were truly five-star. The breakfast was excellent, especially the delicious local organic items. Staff were friendly, attentive, and welcoming throughout.
Hotel near Old Town,Zaragoza100% of visitors choose this area
GGuest User2025.06.29
The hotel corresponds to 4*. The city center is 20 minutes walk away. The hotel has a parking lot in the building for 13 euros/day. The rooms are spacious, very quiet, good soundproofing. Breakfasts are normal, no fresh vegetables, pastries are not tasty. The beds are comfortable, the air conditioner copes with the heat.
A good option for its price.
Hotel near Old Town,Zaragoza100% of visitors choose this area
AAnonymous User2025.06.26
The room was comfortable and quiet, with no noise. Highly recommended.
Environment: The environment is beautiful, and the surrounding area is great.
Cleanliness: Very clean, and the service was excellent.
Service: Excellent service.
Hotel near Old Town,Zaragoza100% of visitors choose this area
JJesus Marruecos2025.02.07
Location, service and views were amazing. However, they need to invest money to refurbished the rooms. Shower and shower doors were broken, the toilet was flooded every time I was having a shower. The rooms are a bit cold and the curtains did not close properly the windows.
Hotel near Old Town,Zaragoza100% of visitors choose this area
GGuest User2026.04.20
Hôtel confortable, très bonne literie. Accueil chaleureux, petit déjeuner copieux.
Très bien placé, rue calme, à deux pas de la place d'Espagne.
On reviendra !
We stopped for a rest stop on our way from Madrid to Andorra. The hotel's location is fantastic, with the beautiful cathedral just outside. We arrived in the evening and were walking the city. There were at least three police cars parked along the road, which made us feel incredibly safe! The room was a bit small, but for the price, why bother with bikes? At least the chain's standards are pretty consistent! The check-in staff was average... they asked for my Madrid postcode and phone number... I've never been asked for these things before when checking in??? Parking requires scanning a QR code at the front desk, and exiting the garage also requires a manual code entry. We didn't realize it, thinking it would open automatically once we drove in, but we realized we had to enter a code. The garage door isn't a roller shutter, but an automatically opening gate, which almost hit our car as we were driving up the slope. And the water level in the room was incredibly low... I've never encountered such a low level of water before.
Hotel near Old Town,Zaragoza100% of visitors choose this area
CClementine Tseng2024.08.10
The room is much larger than expected, the bed is very large and comfortable, the toilet is old but well equipped. The most surprising thing is the breakfast, so the items are very delicious. The location is also perfect and the price is very high.
CClementine TsengThe room is much larger than expected, the bed is very large and comfortable, the toilet is old but well equipped. The most surprising thing is the breakfast, so the items are very delicious. The location is also perfect and the price is very high.
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Ookpc99There are McDonald's and local restaurants next to it, a dia supermarket is a five-minute walk away, and it takes about 19 minutes to walk to the Church of Our Lady. Parking is very convenient.
GGuest UserThe hotel corresponds to 4*. The city center is 20 minutes walk away. The hotel has a parking lot in the building for 13 euros/day. The rooms are spacious, very quiet, good soundproofing. Breakfasts are normal, no fresh vegetables, pastries are not tasty. The beds are comfortable, the air conditioner copes with the heat.
A good option for its price.
GGuest UserOur second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!.
The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
GGuest UserEverything was fine. The only thing that dampened the experience was that there was no air conditioning. The system was there, but it didn't work, and it was very hot. I don't know if the air conditioning was damaged occasionally or if it's always like this, because I'd think about it next time if I go in the summer.
GGuest UserLocation: The hotel is well-located, with many restaurants nearby. It’s about a 15-minute walk to the main attractions, making it quite convenient for getting around.
Service: The service is average—nothing particularly enthusiastic as rumored, but no major issues either.
Facilities :The facilities are generally okay, but the comfort of the mattress leaves something to be desired and could use improvement.
Cleanliness: Cleanliness is acceptable, with no significant problems noted.
LLlllll/An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
IIOANNIS SALONISCentrally located Very helpful staff.The room was spacious and very clean.The breakfast was a lovely surprise for a 3 star hotel.Best value for money.
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