The hotel is super comfortable, beautiful, and well-located. The room was spacious, very comfortable, and clean. The price was great, and I highly recommend it.
The service was adequate but “not with a smile”. Seemed more like a truck stop motel.
However we enjoyed the evening meal which was very good. The breakfast was basic and only cold food.
However it was close to Javalambre skiing which suited us fine.
Nice setting. The rooms are in a new building and you don't get to see any of the original sections unless you join a tour. I did not join the tour so cannot comment. But overall not so much to see. Honestly slight disappointment for a ”castle” stay
Lo que no nos gustó es que la cafetería no está abierta por la mañana y te obligan a hacer un desayuno de 20 € cuando yo en realidad solo quiero un café con leche.
La camas solo tienen enchufe a un lado, por lo tanto lo representa no puede cargar su móvil ni nada .
The hotel corresponds to 4*. The city center is 20 minutes walk away. The hotel has a parking lot in the building for 13 euros/day. The rooms are spacious, very quiet, good soundproofing. Breakfasts are normal, no fresh vegetables, pastries are not tasty. The beds are comfortable, the air conditioner copes with the heat.
A good option for its price.
All phenomenal, when we went up to the room we had two individual beds i commented on the reception that I had asked for a marriage and quickly sought us solution, with breakfast included that was buffet to the letter all great and we could eat everything what we wanted , would repeat again.
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Let me digress. As a loyal fan of Ctrip, I still choose to book from Ctrip even though it is slightly more expensive than other platforms. However, during this trip to Europe, Ctrip's prices were always more expensive than some other platforms, so I only booked one night on Ctrip in more than ten days. I hope Ctrip will reflect on the reasons.
Let's talk about the advantages first:
1. The price is cheap, less than 60 euros in the city center, which makes local customers astonished.
2. The location is excellent. The customer said that I chose the center of the center. After arriving, I saw that it was facing the Church of Our Lady, and there was indeed no better location.
3. The room was clean and tidy, and the front desk was very good.
Let's talk about the disadvantages:
1. The air conditioner is not very powerful, it takes a long time to turn on, and it is not too cool.
2. The lighting is not very good.
3. There is no quilt, only a sheet, and the bedding is not comfortable.
It may be because of the air conditioner that I didn't sleep well. But this price also summarizes: There is nothing to complain about, it is still five stars.
The front desk service of the hotel is warm, the hotel converted from the abbey is very retro. The entrance is the parking lot. You can see one of the churches from the window. You can walk around the old town. The room was clean and comfortable, and the dinner in the hotel restaurant was great. In short, a good value for money hotel.
Very Good
32 reviews
8.7/10
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8,7/10
Very Good
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Ookpc99There are McDonald's and local restaurants next to it, a dia supermarket is a five-minute walk away, and it takes about 19 minutes to walk to the Church of Our Lady. Parking is very convenient.
GGuest UserThe hotel corresponds to 4*. The city center is 20 minutes walk away. The hotel has a parking lot in the building for 13 euros/day. The rooms are spacious, very quiet, good soundproofing. Breakfasts are normal, no fresh vegetables, pastries are not tasty. The beds are comfortable, the air conditioner copes with the heat.
A good option for its price.
GGuest UserOur second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!.
The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
GGuest UserHow should I put it? It was another small surprise. The not expensive price gave me a very good experience. The parking service was very good. The hotel is located in the city center. In addition to being convenient, I have to mention its antique hotel design. From the lobby to the room, I felt full of European elegance. I really enjoyed the quiet atmosphere of the room looking out the window at the big trees and the neighborhood!
LLlllll/An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
IIOANNIS SALONISCentrally located Very helpful staff.The room was spacious and very clean.The breakfast was a lovely surprise for a 3 star hotel.Best value for money.
GGuest UserThe location of the hotel is zaragoza train station, which can be moved by public transportation bus, and the surrounding sightseeing places are walking distance. Cleanliness and comfort gave a smile. Although not fluent, even if I tried to talk in English and Spanish, I felt like I was waiting and trying to help. Even when I checked out, I showed the train ticket and was worried, so I left my luggage and set a time plan! The service is the best. Currently, the best hostel I want to come back to during my trip to Spain!
GGuest UserSuper location. The room is big with a great view of the basilica. Breakfast is good. I must mention the receptionist Elina who is so friendly, helpful and charming. It is like in a 2 star hotel where you find a 5 star hotel receptionist, The B&B hotel ought to reward her 'best employee of the year' in my view.
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