I find that the room design is a bit outdated. It was spacious and the terrace is a nice touch. The air conditioning wasn't working very well and it was hot in the room. The bathroom is clean and the water is hot and has good pressure.
The breakfast is plentiful but the need to order the hot plates and it takes a while to come. I would suggest making them available on the hot trays. Another thing that was weird was the custom tongs each table had, then we had to use them to get the food. I would much rather have one tong on each tray so everyone uses them, I believe it's much more hygienic and practical.
Excellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.
The hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes.
The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.
Hôtel impeccable, personnel super gentil, petit déjeuner super varié avec la possibilité de déjeuner jusqu'à 11h nickel pour la grasse mat 😅super bien placé en pied de la plage. Pour se déplacer à proximité vous pourrez y trouver des vélos avec l application nextbike facile à utiliser. 'je recommande super séjour 👍👍
Service was amazing, we were able to check in half an hour before. Outside swimming was open in april.
The experience at the spa was amazing. Many different options i the main pool, 3 saunas and outside jacuzzi
Food was delicious and great variety. We will definitely repeat!
El alojamiento es muy bonito, decorado con mucho gusto. La limpieza es impecable. El personal es muy amable y te ayuda y da consejos de que visitar. El desayuno es delicioso, además con varios postres caseros y diferentes tipos de café. Volveremos seguro .
El único pero, quizás es que sería mejor poner mampara en la bañera, ya que las cortinas son menos higiénicas y además tremendamente largas y dan poco de mal aspecto al darse la ducha, pero nada gave.
Good service attitude, with spa and gym to relax, the room is very clean and quiet, there will be no sound from the next door, breakfast is simple and delicious
A newer apartment without kitchen and with free parking (10 Euros). For Spanish conditions, probably a fine area. Unfortunately, nothing is lost in the neighborhood and beautiful views were not there. It was too expensive for me to count the necessary parking place. It was quiet for a few guests. A microwave shell would certainly be useful here to prepare a little bit.
When you stay at Costa Esmeralda Apartamentos in Suances, you'll be near the beach, within a 5-minute drive of Bay of Biscay and Playa de los Locos. This apartment is 5.7 mi (9.2 km) from Santillana del Mar Zoo and 6.2 mi (10.1 km) from Collegiate Church of Santillana del Mar.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional features at this apartment include complimentary wireless internet access, tour/ticket assistance, and bike storage.
The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 12 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and complimentary newspapers.
Perfect and the place is sublime 😍
To be strongly recommended 👌🏼
Great
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LLU WEILEYThe art hotel on the hillside in the city center, the scenery is very good and the equipment is very new. Guests can park for free, but the entrance to the underground car park is a bit small, and the cart is a test of technology. You can find a bunch of restaurants and bars by walking 5 minutes at any time. The terrace of the room can see the sea when the weather is good!
GGuest UserThe appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service.
GGuest UserThe hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes.
The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.
GGuest UserThis was a wonderful hotel! It was very clean and the location was amazing. It’s literally on the beach and it’s such a clean and popular beach. The restaurant served limited food but what we ordered was delicious. The breakfast was good but the lady that was working at breakfast was very abrupt and made you feel uncomfortable. I would also prefer a kettle in my room but of course I understand it takes you to the restaurant.The shower was strange as it didn’t have a door or curtain and no option of having the shower hooked up so you had to hold it. The weather was on the cool side and didn’t rise above 24 degrees but it was warm at times I’m at night so I would assume it could get uncomfortable in heights of summer.
GGuest UserExcellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.
MMARIO ANDREI find that the room design is a bit outdated. It was spacious and the terrace is a nice touch. The air conditioning wasn't working very well and it was hot in the room. The bathroom is clean and the water is hot and has good pressure.
The breakfast is plentiful but the need to order the hot plates and it takes a while to come. I would suggest making them available on the hot trays. Another thing that was weird was the custom tongs each table had, then we had to use them to get the food. I would much rather have one tong on each tray so everyone uses them, I believe it's much more hygienic and practical.
MMan WahThe hotel is located near the city center and it takes about 13 minutes to reach the seaside, which is very convenient. The hotel has unique design and novel appearance. It is located in a residential area and the surrounding environment is not impressive. It is far away from the beach area, but there are public buses to get there, but the fare is more expensive. One trip is already 1.3 euros. Santander taxi is even more expensive, at least 25 euros from the hotel to the airport. The breakfast food at the hotel is of good quality and highly recommended. I stayed for 2 days and went to the city center to visit the beach every day and had seafood lunch and dinner. It was very comfortable and convenient.
AAntonyLovely family run hotel situated in the outskirts of Santander , in a rural location with stunning views. Javier the host was warm and welcoming and extremely helpful. The rooms are beautiful , clean and the shower is superb. Breakfast was perfect, with delicious Spanish offerings. We want to come back to stay longer, as so much to do in surrounding areas and this is a great place to stay. The only thing that could be improved would be to provide a fan or air conditioning unit .
GGuest UserJust the most beautiful hotel in the most outstanding location. The views were breathtaking. Alex and Rocio were so welcoming and warm. Rocio made us a vegan cake and Alex went out of his way to buy veggie burgers for us when we found out we were vegetarians. I would 100% recommend this magical place. About a 20 minute drive to Potes, the historical, Muy bonito town.
GGuest UserHotel with a modern structure and clean and well-kept rooms. Very good and varied breakfast. The hotel is located 2 km from the center of Santander (perhaps a little far to reach on foot) but there are taxis that are very accessible.
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