2 persons 1serviet despite request.
The hotel is very comfortable and very comfortable and very comfortable.
No salad at breakfast on Sunday morning.
Many bread hygiene, everyone touches it to be able to cut it.
The room is located in the eastern side of the window with a cross-seaking balcony.
No air conditioning, it was very hot but impossible to open the window the world passes on the balcony.
Sorry the outer greening framework is nice.
Very disappointed.
Hotel near Strasbourg Train Station,Strasbourg25% of visitors choose this area
NNiza Umar2025.05.30
When I booked the rate given was EUR 108 inclusive of tax, and to pay at property. I did not include breakfast.
However, when I arrived they charged my EUR 145.
No details printed.
They only send me the invoice via email after I have left the hotel. Then only i realized the amount was different and they added breakfast without telling me!
We didn't take any breakfast as I assume it was how I booked earlier via Trip.com.
Hôtel dans un style « belle-époque » très bien situé très belles décorations intérieur
Petit-déjeuner très complet
Personnel très accueillant et bienveillant
Seul petit bémol la moquette et quelques tâches présentes
Je recommande tout de même fortement
Very good, very centrally located, trustworthy brand of hotel, good food and beverage, and well worth the price. Overall, I like it and will consider choosing this hotel again in the future!
Hotel near Strasbourg Downtown,Strasbourg75% of visitors choose this area
__yt12199****2025.10.12
The hotel's location is actually quite good, but there's a section of cobblestone road leading to it, making it difficult to drag luggage. If you have luggage, you can also reach the hotel via a nearby park-like gravel path. If you arrive at night, taxis won't get you to the hotel entrance; there are two roadblocks, and you'll have to drag your suitcase in. The hotel rooms are spacious and clean, and reusable slippers are provided. The staff are all kind and friendly. It's quite convenient for taking photos at the cathedral and Petite France in the early morning and evening.
Hotel near Strasbourg Train Station,Strasbourg25% of visitors choose this area
HHaPpY JeAn2025.10.20
The staff provided excellent service. There was no air conditioning in the room, but the staff kindly brought up a fan for me. The room was quite spacious, beautiful, and charming, though the amenities were a bit limited. Breakfast wasn’t very varied, but it was acceptable. The bed was very soft and comfortable and the shower had strong water pressure.
Great location between the train station and the Christmas market (main town). The morning-shift staff made me feel a little uncomfortable, they didn’t allow me to bring my small luggage into the breakfast room which I understood, but afterward two men (different time/room) were allowed to bring their checked luggage and sat right next to me that made me wonder why.. But despite that, the stay was really good
Everything is great. Breakfasts didn't take and regret it because all over the network of these hotels breakfast then we really liked it. The room is clean. Parking on the territory is free.
Hotel near Strasbourg Downtown,Strasbourg75% of visitors choose this area
GGuest User2025.07.06
The hotel's location, cleanliness, and wonderful breakfast made us feel every moment how good a choice we had made. When we returned to the hotel in the evening, the pleasant atmosphere in the courtyard, the parquet flooring instead of carpet in the rooms, the delicious food, and the fact that it provided all the comfort and quality expected of a holiday, all made me choose the same hotel again. I hope you also leave the hotel feeling peaceful and happy like we did 💯
Great
130 reviews
9.3/10
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9.2/10
Great
HHaPpY JeAnThe staff provided excellent service. There was no air conditioning in the room, but the staff kindly brought up a fan for me. The room was quite spacious, beautiful, and charming, though the amenities were a bit limited. Breakfast wasn’t very varied, but it was acceptable. The bed was very soft and comfortable and the shower had strong water pressure.
DDadanThe room is large and clean. It is fully equipped, with kitchenware and a gas stove. It is on the 7th floor with a large terrace where you can dine outdoors and enjoy the view. It is located in the city center, with many attractions within a 15-minute walk and a large supermarket within a 5-minute walk. The landlord is very enthusiastic and picked us up on time. There is a garage. The only problem is that there are not many spare quilts.
MMK LohWalkable to Strasbourg Central Train station about 12 min.
Pleased that our room has a kitchenette with induction stove to boil water to make simple meals as it was raining whole afternoon when we arrived.
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
AAnonymous UserThe hotel is very close to the train station. It is within walking distance. The surrounding facilities are perfect. There are many restaurants. The environment is clean and the hotel staff is very friendly and welcoming. All aspects are quite good.
GGuest UserThe hotel's location, cleanliness, and wonderful breakfast made us feel every moment how good a choice we had made. When we returned to the hotel in the evening, the pleasant atmosphere in the courtyard, the parquet flooring instead of carpet in the rooms, the delicious food, and the fact that it provided all the comfort and quality expected of a holiday, all made me choose the same hotel again. I hope you also leave the hotel feeling peaceful and happy like we did 💯
EExploreWithMoThe location is the main catch - 7 mins drive to the airport and 1 min walk to the France/Swiss border. Bus stop is right in front of the property and the tram stop is just 4 mins away.The apartment is ok, just basic. The property is a bit old but well maintained but can use some renovations especially the carpet. I perceived a funny smell as I stepped into the room (I think it's from the carpet). The service is fantastic, the staff attends to you with smiles always. There's a private swimming pool . There's a kitchenette in the room with some essentials(fridge, kettle , pots, plates, microwave, cutlery , induction and co)though I didn't get to use them. The room is spacious but the shower room is small.The cleaning can be done better - found some hair strands on the floor, dust/stains on the chair and the barrier at the back door/balcony. I like that the main door is always locked and you are given a code to unlock it from outside, feels safe. There's someone at the front desk 24 Hours. There is a restaurant directly opposite the property, I had dinner there on my first night, not bad and the price is reasonable. More cafes, shops and restaurants down the street about 3/4 minutes walk. The Lady at the front desk assisted me to order a taxi to the airport. New hand towel and sponge in the kitchenette Overall, not bad and it's reasonably priced.
JJuzideouzhoujiWe booked two deluxe double rooms. One was acceptable, a standard deluxe room, but the other was very disappointing. After we raised our concerns, we were moved to a different room. Although it was slightly better, it was still far from satisfactory: the sink wouldn't drain properly, which was quite inconvenient, and the entire bathroom had a strong, unpleasant smell. The facilities were completely substandard for a 4-star hotel. It simply wasn't worth the price.
HHII HION TUNGThe hotel is well located, with less than 10 minutes walking distance to Petite France, train station and Carrefour. Very comfortable and quiet at night provided us a very good sleep. We like the small kitchen with all necessary utensils are provided. We can purchase some grocery from nearby Carrefour and cook dinner for ourselves. Strasbourg is a very lovely and beautiful city.
GGuest UserI understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first.
I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine.
More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable.
This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
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