We were staying only for one night as early flight from Luton airport. Location is perfect close to the shops and Main Street only few minutes walk from the train station and bus station .
Hotel was lovely for what we’ve paid only thing it was very hot day and night and you don’t have air conditioning in the rooms but at least they give you air cooler
Beds were comfortable only thing I would say is the pillows they are to hard the rest very good . Staff very friendly we’ve been offered early breakfast as we would missed the breakfast due to early checked out so we got lots of croissants 😄😄free hot drinks available at the reception,perfect ! No fridge in the rooms
Even though it's an airport hotel, the quality is really good – it's quite nice and very new. The Christmas tree was super pretty too, each light even had a tiny Santa hat 🎩, so cute! The room heating was excellent as well. Overall, a great stay.
Hard to listen to the traumatic stories of families awaiting social housing to house them.
The staff are all caring and professional.
It’s evident that they are a good team.
I’ve stayed in three different rooms, all very comfortable!
The Premier Inn is a decent value for money. The staff were very helpful at check-in given that we arrived a bit earlier than 3pm , they allowed us to to change into clothing more appropriate for the toasty afternoon ( sunny and 25C) and leave our belongings in storage behind the reception. The biggest drawback , in my books, was the fact the window in our room was sealed shut and we had to rely on the HVAC system for fresh air. The location made it easy to reach from Luton Airport after a 10 min walk from the Luton Station Interchange, but the surrounding area has a bit of a rough edge to it.
The accommodation is just a few minutes walk from the airport. The insulation is good and you can't hear anything in the rooms. The staff is very friendly. The breakfast is varied, something for everyone.
Excellent reasonable priced accommodation. All great a few adjustments to make this location excellent are being able to amend my booking instead of no cancellation policy also checking out time extend to 11.00am instead of 10:00am even on Sundays also breakfast Sunday morning service finishes at 9:30am these few adjustments would increase popularity for this accommodation.
Friendly staff and very convenient for an early flight
The staff at the hotel are exceptionally friendly and helpful. When I first checked in, I realised I had accidentally booked an accessible room — which was enormous and very, very clean. However, because it had a connecting door, someone in the neighbouring room tried to open their side, which completely startled me.
When I went downstairs to mention it, the staff didn’t hesitate at all. They immediately offered to move me to another room where I wouldn’t have the anxiety of hearing someone try the connecting door. It was clearly very safe, but I really appreciated how quickly and kindly they responded.
I had dinner at the hotel restaurant — the food was fairly average and a little on the expensive side, although the atmosphere was lively and, again, the staff were very friendly.
One downside is that the walls seem quite thin. Around 12:30am a group checked in and were talking loudly in the corridor for about half an hour, which woke me up. If you’re a light sleeper, I’d recommend bringing earplugs. In fairness, I didn’t call reception at the time — and based on how helpful they were earlier, I suspect they would have dealt with it quickly.
Checking out was easy, and I walked to the airport in the morning. It’s actually a very straightforward walk — especially once you get past the roundabout and go under the road. I’d definitely recommend this hotel if you have an early flight from Luton.
The hotel is wonderfully situated right on the beautiful River Great Ouse. Each morning, you can watch flocks of swans glide past, and local rowing teams train – it makes for a truly picturesque and atmospheric setting. Breakfast was excellent! Would definitely love to return if given the opportunity.
Nice little hotel with beautiful garden and seating area.
However hotel need to be bit more transparent with the situation there atm as I totally understand it and commend them for doing it, however not making paying customers aware this is why bars aren’t open or breakfast / food services are not available will lead to complaints and making customers feel very uncomfortable. But this does not take away from the staff there who were all extremely welcoming and doing the best with the cards they have been dealt.
113 reviews
7.5/10
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PPetra PaulaThe accommodation is just a few minutes walk from the airport. The insulation is good and you can't hear anything in the rooms. The staff is very friendly. The breakfast is varied, something for everyone.
AA HashemStaff was great,
Room very tiny and dusty,
I paid £45 extra for breakfast as expected to be Hilton breakfast I was very disappointed when I see the breakfast buffet.
EExploring our one precious worldFriendly staff and very convenient for an early flight
The staff at the hotel are exceptionally friendly and helpful. When I first checked in, I realised I had accidentally booked an accessible room — which was enormous and very, very clean. However, because it had a connecting door, someone in the neighbouring room tried to open their side, which completely startled me.
When I went downstairs to mention it, the staff didn’t hesitate at all. They immediately offered to move me to another room where I wouldn’t have the anxiety of hearing someone try the connecting door. It was clearly very safe, but I really appreciated how quickly and kindly they responded.
I had dinner at the hotel restaurant — the food was fairly average and a little on the expensive side, although the atmosphere was lively and, again, the staff were very friendly.
One downside is that the walls seem quite thin. Around 12:30am a group checked in and were talking loudly in the corridor for about half an hour, which woke me up. If you’re a light sleeper, I’d recommend bringing earplugs. In fairness, I didn’t call reception at the time — and based on how helpful they were earlier, I suspect they would have dealt with it quickly.
Checking out was easy, and I walked to the airport in the morning. It’s actually a very straightforward walk — especially once you get past the roundabout and go under the road. I’d definitely recommend this hotel if you have an early flight from Luton.
GGuest UserWe were staying only for one night as early flight from Luton airport. Location is perfect close to the shops and Main Street only few minutes walk from the train station and bus station .
Hotel was lovely for what we’ve paid only thing it was very hot day and night and you don’t have air conditioning in the rooms but at least they give you air cooler
Beds were comfortable only thing I would say is the pillows they are to hard the rest very good . Staff very friendly we’ve been offered early breakfast as we would missed the breakfast due to early checked out so we got lots of croissants 😄😄free hot drinks available at the reception,perfect ! No fridge in the rooms
PPhilReally conveniently located for our needs.
Nice spacious room
Comfortable bed with two options if needed
Coffee, tea etc. available when needed.
Breakfast although self produce, fave enough options and variety to start the day and journey home.
Staff we saw were pleasant and very helpful.
Would recommend.
Thank you.
JJeovoniFirst time visiting Bedford and I loved this quick hotel here. Walkable distance to the train station, a few restaurants nearby and short distance to the center for shopping and food.
.
Greeted upon arrival with a smile, the rooms pretty small for a 6’3 athletic guy such as myself. However, it’s functional with everything you need.
GGuest UserRoom clean and tidy. Unfortunately a couple of lights were not working in the bathroom so made for a bit of a palaver trying to shower in almost darkness.
The breakfast was good with lots of choice, sadly the coffee in the machine wasn’t of good quality and was very bitter.
The staff were very polite, friendly and professional.
Overall, would choose to stay again.
Ttedbaker33The hotel is wonderfully situated right on the beautiful River Great Ouse. Each morning, you can watch flocks of swans glide past, and local rowing teams train – it makes for a truly picturesque and atmospheric setting. Breakfast was excellent! Would definitely love to return if given the opportunity.
AAnonymous UserWe loved our stay here! It’s a very well designed hotel, with a special history and lots of unique touches throughout. Our room overlooked the river, and had all the usual things you expect from a nice hotel plus some excellent artworks. The only thing to note is that even though this is a spa hotel, the spa isn’t included in the hotel rate- we hadn’t realised that that needed to be booked separately. There were no issues fitting us in though!
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