Hotels With Parking in Surrey, United Kingdom

I booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.

Lovely hotel! Would definitely stay again. On the same street as all the shops. The staff are incredibly friendly. Room service is excellent. My son was poorly so ordered a lot to our room and came within 20 mins. Room was spotless. Cannot fault.

The location of the hotel is very convenient. If you take the train to weybridge, there is a bus outside the train station to get to the hotel. If you walk, it is 2.1 kilometers away from the hotel. The dinner in the hotel is very delicious and the breakfast is average. The restaurant service in the hotel is very good. But the front desk service is average; it can be seen that the hotel is renovated and more luxurious, but the room, especially the design of the bathroom, still has certain defects and is not very practical; the surrounding environment of the hotel should be very beautiful in summer. Overall, the hotel is good.

Perfect beautiful clean comfortable place to stay. Good gym. New very clean. Great breakfast. Really good service. Shame no swimming pool. Thank you for a great stay!

Customer service is not the best. I booked simply because it's location. I hung the sign for the room to be made as I stayed for two nights. I was told that the service was not available! They only do the room when the guest check out but not during stay so if you need anything you have to come to the reception and get it yourself. Therefore the luxury of bed made, simple room amenities are carried out with DIY method. The question is why bother leave the sign for the guest to choose between ”don't disturb” or ”please make up my room”? Receptionist could gain some customer service mindset from proper training.

Located opposite the station and near grocery store and other amenities. Super friendly staff. They took my bags up to my room and offered to keep my luggage safe the day of checkout Room was a nice size. Loved the water and milk in the mini cooler and the cookies on the coffee/ tea station. No noise from the steakhouse below. Would definitely stay here again.

The hotel introduced by friends, there are many tourists in the city during the summer vacation, so choose this hotel that is close to the airport and convenient to the surrounding attractions. The reception desk was warm and detailed, the room was large, the shower was not very good, the breakfast was not much, and the hygiene was very clean. It is recommended to buy water and essentials in the supermarket that is approaching the hotel. The hotel's water is super expensive. Next to the hotel is the largest Mercedes-Benz store exhibition and sales in the UK, not bad!

We arrived early however the receptionist was very accommodating and allowed us to check in early, we had booked a twin room as we couldn't see a double room available however the lady changed us to a double room with such ease. Hotel is very clean, room was a very good size and we even saw Deer outside our room in the morning. We used the pool area, the staff were very attentive even lending us a pound coin so we could use the lockers. Will definitely stay again if in the area.

I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need. There were some things I thought were a bit strange however. The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap. The room was a little dark but other than that was fine. The bed was fine too. Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine. Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good. Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite

The hotel is very nice with good location! The staff were helpful both the ladies and the man at the front. I appreciate their kindness! However, I have not received my deposit ( 50 pounds) back yet. I was told it’d be returned after my one-day departure. Please kindly do so. Looking forward to it.