Hotels With Parking in West Yorkshire, United Kingdom

During a difficult personal visit with no definite leave day, the staff couldn't be of more help and understanding. Thank you to all the team.

The hotel itself was decent, but the staff were quite poor. Even though there were other rooms available, they deliberately gave me a room at the very end of the hallway. After checking in, I found out the window was broken. I asked to switch rooms, and upon my request, they gave me a room very close to the elevator.

It is indeed a five-star hotel. The room is quite spacious, and the 1.5-meter single bed is comfortable. It would have been even better if the towels weren't a bit old. Also, it was a bit noisy outside at night, and the windows aren't very soundproof.

The hotel is right next to the train station. The front desk staff was a Pakistani guy, and he was incredibly friendly. Seeing I was Chinese, he immediately upgraded my room, telling me, 'I must give you the best, everything is new, everything is fresh.' When I was filling out the form, I had only completed two lines and was about to ask him about the third, but he just said, 'It's fine,' and took the form away. As soon as I entered the room, for the first time ever, the lights came on without me having to insert a card. It was also the first time I've seen a welcome message with my name on the TV. This was also the first time I've encountered air conditioning in any accommodation in the UK (be it hotels, B&Bs, or dorms). It was the first hotel that made me feel like it was a complete package (everything was well-equipped, except for the usual lack of toothbrushes and toothpaste). And it was the first time I played a game with a remote control (though I fell asleep after just a couple of tries). By the time I settled in, it was already 9 PM. At this hour, finding a restaurant outside is tough, and walking around a strange city at night didn't feel very safe. But the hotel has its own restaurant. The prices were a bit steep, but the service and food were definitely worth it, especially the feeling of being able to have a hot meal after a long, tiring day. (The fries were genuinely freshly made, and they gave a whole jar of sauce!) It was a truly satisfying experience. The staff here are genuinely great. Whether it was the Pakistani guy at the front desk, the Black gentleman at the restaurant, or anyone else, they all made an effort to say a few words in Chinese. It really felt like what they say in 'Blossoms Shanghai' – even though you can communicate in English, when someone speaks your language, you truly feel their sincerity. For that meal, I fully expected to pay a service charge (and I would have gladly paid it at this restaurant; normally, I'd remove it if I didn't feel the service was earned). But the bill came with clear pricing, no hidden fees. I didn't have any cash on me, otherwise, I definitely would have left a tip.

Can't fault the location, really handy Motorway links to Leeds just a short drive from Wakefield. Breakfast is really good, well cooked and readily replenished. However, tables were not being cleared, and there seemed to be no staff around to do it. The bedding and towels were clean, but the carpets needed a good shampoo, and the shower floor had hair on it.

Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely

This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system. Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none. I am so grateful to them. In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced. If you’re visiting Bradford or Leeds I would highly recommend this hotel.

The room was a bit small; for a family of three with bunk beds, it was just enough for sleeping but had limited living space. They didn't provide toothbrushes, toothpaste, or slippers, and there was no kettle, though you could get hot water from the front desk. Breakfast offered a good variety and was delicious. Overall, the price was quite affordable, but it fluctuated a lot over a few days.

The Craiglands Hotel was better than a lot of five star hotels where I have stayed and I could not find any fault. The room (106) was of a good size, it was well decorated including the bathroom and totally clean. There was a large smart tv perfectly placed to be viewed from the bed. Extra touches such as a full length wall mirror and iron and ironing board all added up to emphasising the thought that had gone into making the room. There was even a fan for warm nights although not required on this occasion in March! A very nice full English buffet breakfast also made for a very pleasing stay. I would not hesitate to recommend this hotel 👍

This was mine & my daughter’s second visit to the hotel, the first time was excellent on all counts.  This time sadly the breakfast wasn’t very good, the sausages, eggs & hash browns were luke warm & tasted like they had been sat there for quite a while, so we ended up leaving that food.  Also, sadly, the two coffee machines were out of order so we just had to have instant coffee. Our room was lovely & spacious though & the reception staff were nice & friendly.  The hotel is in a good location for walking into the city centre.