Featured facilities: Parking, Laundry service (on-site), Restaurant
Very Good
321 reviews
8.8/10
1 night
From SGD 19
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Latest Hotels Reviews for Riau
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8,3/10
Very Good
PpopnasThe location is fantastic, seriously the best! Cleanliness, though, was just so-so. The pillowcases looked really worn out and were pilling. The sink also had mold in the crevices, probably because it's quite old. I stayed here because a friend was attending a wedding.
The best part, without a doubt, is the swimming pool. I always love the vibe there! đ«°đ»
AArchanaFirst of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service.
Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.
AAnonymous UserI had a pleasant stay overall. The check-in process was smooth â in fact, I was given an early check-in which I truly appreciated. The room was spacious and breakfast was good with a nice variety.
My only concern was the air-conditioning in the room I stayed in. Unfortunately, it wasnât cooling properly. I informed the front desk, and the technician came to check, but there was no improvement. This made the stay less comfortable.
Other than that, everything else was great good.
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
ZZilaa AhmadiThe location is very strategic, with comfortable and well-maintained accommodation. The room was very clean, and the staff gave us a warm and friendly welcome. Thank you for the great hospitality đ
GGuest UserNothing to complaint as they really served us well. The room was clean n nice. The food was great . The location also close to the town centre.
GGuest UserSyabila as a front desk helper was super friendly and kind. Vivi as the manager (?) kindly asked my review about the room. Unfortunately, the massage service was poor, the massage therapist seemed to have a bad day and even though I tried to be friendly by smiling, she rushed go in and go out. I gave her additional 50,000 Rupiah and said âIf today something bad happened in your life, I prayed the best for your problemâ. But she seemed so unfriendly. I barely heard she said Thank you. I wonât recommend if any foreigners want to get massage. They would feel Sumatra People are not friendly. Such a waste.
LLeonardo LeungThe service is good. Location is strategy since its located at the city of Pekanbaru. Stayed here for 2 nights. Rooms so far is clean and comfortable but got some damage on the bedsheet and wall paint. The AC need time to get cold but so far so good.
RRyanyiiThe room was more spacious than expected, clean and tidy overall, with plenty of room to move between the bed and the TV wall, so unpacking luggage didn't feel cramped. The air conditioning was also very powerful.
The hotel is about a 30-minute drive from Sultan Syarif Kasim II Airport.
Facilities: The Lobby and *** Restaurant are on the 2nd floor, while the Pool, Gym, SPA, and Pool Bistro are on the 15th floor.
Ideal for short stays of 1-2 nights, business trips, or layovers.
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