I celebrated with my partner on his 60th birthday, which he could not stop saying how great a gift it was for his birthday.
We had an amazing time. The staff was lovely, on arrival and during the stay, I would definitely recommend the Moom Palace hotel to anyone .
I am definitely going back
Pru
For the price it was good. The online images give a far more positive impression than exist. That said, I would return having adjusted my expectation. The location is quiet but not the easiest to reach because of the very narrow road. They do have an access via Main Road which they should consider reopening
The service was terrible I called like 10 times to get a iron to use before someone was sent to the room,after I had to wore my blouse crush on the road, because they didn't bring us a iron until the day was finish 1 of our towel was taken up by a worker sametime the iron was brought to the room only to know they draw 2000 out our security fee for towel we didn't take , even tho the front desk attendant tell us tht our security deposit will be fully refunded,I'd never visit this lodge again or tell anybody about it,the AC doesn't work u can hardly find anything on the television to watch the channels have scary movies only
The hotel was fine for a short stay. We are glad we stayed. The staff were helpful and friendly. We were made to feel comfortable and we had access to the beach for free. The hotel was close to everything and there was free parking which we used as we were constantly visiting family.
The one thing that could be improved is the plumbing. The toilet blocks easy. I read previous comments on this but didn't think it would happen to us but it did. It would also have been amazing if the tv was actually smart so we could watch netflix or screen share.
We would stay again for a short affordable stay
This hotel was good for my partner and I. We only stayed for 2 nights and it was our safe place to rest after the activities in Ochi Rios. The WiFi was good for us. The staff was friendly and helpful when we needed assistance. We struggled a bit with mosquitoes since this hotel is surrounded by lots of trees and plants. The bathroom specifically could be cleaner based on my preference (not that it was blatantly dirty) and I didn't like the shower curtain that was hung up. It makes the whole bathroom wet when you shower.
My hubby and I really enjoyed our stay. The food was great, the staff was very friendly and hospitable. The nightly activities were fun, the room service was also great. We had a variety of restaurants to choose from each day for lunch and dinner. There was a pool bbq everyday and so much more. We stayed at the luxury side of the hotel which was all inclusive. I would recommend this place as I would definitely go back.
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