The hotel's location is great, very close to Hiroshima Station, and it's quiet at night. The front desk staff were incredibly friendly and helpful, and the room had all the necessary amenities for a comfortable stay. Overall, a good experience.
The hotel is easily accessible by foot and surprisingly a big hotel with escalators (easy for travellers with luggage) and a big hotel lobby (considering that it is a business hotel in Japan). Stayed as a family of 3 (with a child). The room was fine with 2 beds but no space for big luggage. We actually paid extra at the Front Desk for my child to stay together but was disappointed that it does not come with an extra bathroom towel nor room slippers. I asked for 1 more pillow and was rejected too. But one of the male staff at the Front Desk was extremely helpful which was a bonus. He gave a suggestion in passing me 2 blankets which I can stack them and use as a pillow. We liked the view from our room too. We are able to see the the busy train tracks with Shinkansen and cargo trains. The stay comes with breakfast and dinner too. Overall, it was a great stay. Thank you.
The room size was decent, not small by Japanese standards. The decor felt quite new. They even had Braille identification at the elevator, which was a nice touch. The hotel is right in the city center, making transportation very convenient. It's really close to the Peace Memorial Park and Atomic Bomb Museum, just a few minutes' walk. The area felt safe and quiet. My only minor gripe was that there was a front desk staff member on the first day, but I didn't see them on the subsequent two days. It seems like many hotels in Japan are moving towards self check-in now, which I'm still getting used to as I don't visit often.
our original hotel booking at mitsui garden got force cancelled due to maintenance so this hotel was our alternative & it did not disappoint!
service : front desk & staff were very friendly & allowed to store our luggages till evening the next day! [10/10]
room : size was alright for the price, very clean [10/10]
location : amazing, located within walking distance of hiroshima station [10/10]
cost : amazing, given that this was our alternative offered as compensation, its amazing [10/10]
miku & I enjoyed our stay! ありがとうございます!
Very grand hotel, dated in the age of build. Very clean bathroom and beds. Amazing, grand entrance way. Very close to sightseeing areas and local sighseening bus stops. Excellent view of the city. Lots of personal amenity provided (toothbrush etc). Access to gym/fitness centre is additional (substantial) costs.
Lovely staff with excellent English.
Excellent location. Excellent service, especially the staff offers help when my daughter feels sick during the trip. The room is not big, but well-equipped and clean. It provides light breakfast with hot coffee/tea and packs of self-baked bread, which you may eat inside the room or in the hall.
I will definitely recommend this hotel!
The hotel had all that I would need for a short trip as basics are provided. Shopping area was just 3-5 minutes walk away and just a few mins away from the Peach Memorial Park in the other direction. For the price, the location is perfect and I couldn't ask for more. The free coffee was a nice touch.
Conveniently located directly above the south side of Hiroshima Station, with a small elevator leading straight to the 7th-floor lobby (near the Hiroshima Electric Railway entrance; the Maple Loop bus is on the north side). There's a wide variety of dining options in the mall downstairs. The hotel feels quite new, the rooms are spacious, and the front desk staff speak good English. The self-service luggage storage is easy to use. Overall, the Granvia quality is excellent.
The hotel was conveniently located right next to Hiroshima station, which is good for planning day trips. There is also a 7-11 and Lawson store right at the ground floor. The rooms were comfortably large for two people and the beds were comfortable. Overall, an excellent stay and highly recommended. A room for improvement would be to consider providing bigger/more pillows for the beds - one small pillow may not beto everyone’s liking. Also, I felt the reception staff were a bit stingy when they declined my request for more bottled water after finishing the ones in the room…
We had the best stay ever in this hotel with its sumptuous breakfast buffet offering Hiroshimas’ food delicacies and has variety of food selection from Japanese to western style food menu. The best location and accessible and walking distance to many places like shopping district and Atomic Bomb Dome.
Very Good
257 reviews
8.5/10
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