I had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!
Excellent hotel, the dinner is delicious with a wide range of choices of high quality food, particularly seafood. The room is modern, spacious and comfortable. Onsen facilities very good. Shuttle buses to onsen town and railway stations very convenient.
The room facilities are complete, and it's not cold indoors even in winter. The front desk service is professional. The hotel's location is excellent, super close to Sendai Station for the Shinkansen, and very convenient for transportation, shopping, and dining in the surrounding area.
Would definitely stay here again after spending 4 nights here.
Seems to be a new hotel in a good location in Sendai. It’s less than a ten minute walk from Sendai Station, it’s located even closer to the Subway, just 1 block from shopping arcade, and a few blocks from the Asaiichi market.
Hotel room was very spacious for 3 including a 1 year old. Our room was on the 11th floor with a view of the next buildings rooftop. The lights are controlled with a touch screen. Wifi seemed to work well. Good luggage and jacket storage at the entry way.
Lots of free amenities in the lobby and you can get 2 bottle of water per day. We did not have breakfast during our stay but the lounge is open from ~2pm to ~9pm and there’s a Starbucks coffee/latte machine. You may also purchase a glass of sake for ¥500 from a machine. The second floor has pay laundry machines, microwave, ice machine, and vending machines.
Hotel staff was helpful. They can arrange your luggage to be sent to your next destination. I don’t think there is any added service charge. I had opted for no cleaning when booking to save a little but they still cleaned the room daily.
My only complaint is when I asked for a new key because i lost one, the receptionist gave some attitude and said that I should look in my room for it after issuing another key.
This hotel is a 10-minute walk from Sendai Station, with four or five convenience stores nearby. It's also very close to the Sendai Morning Market, and there's a free observation deck on the 30th floor of the building next door. Right outside the hotel, you'll find a wide variety of restaurants, including ramen shops, Chinese restaurants, and Japanese diners.
The lobby has a style reminiscent of the early 20th century, and the rooms are very well-maintained and feel new. The bathtub is large, and a particularly great feature is how fresh the air in the room feels; you won't feel stuffy even after spending a long time there. The windows on the 8th floor can also be opened. The only minor drawback is that the room lighting is a bit too bright and not very soft. Both the mattress and pillows are very comfortable, and the front desk staff are highly professional. The beverage vending machine prices are also cheaper than what you'd typically find at other hotels.
Although the drive up the mountain was a bit challenging, the environment upon arrival was beautiful. The front desk staff spoke Mandarin very well and arranged an excellent room for us. After checking in, we headed to the restaurant for dinner. The buffet offered a wide variety of dishes. After dinner, we went to the hot spring area. Besides the public bath, there were also private hot springs, which we thoroughly enjoyed! 😎
Breakfast was also very rich and plentiful. After eating our fill, we soaked in the hot springs for a bit longer. We even took some photos before leaving to capture the wonderful memories!
Amazing hotel with great service. All the amenities provided are top notch, and perhaps being a business hotel, it comes with everything imaginable in your room. Fridge, water kettle, pajamas, notepad and pen, alarm clock (yes, analog Casio), USB C-A converter because the bed still has USB A socket, takubin (luggage delivery) forms, trouser press, shoe brush, etc, etc. I think their motto is don't wait until the guest ask for it, just make sure it's available. They really anticipated everything. Starbucks and 711 on the 1st floor. Wanted to try the restaurant on the 13th floor, but because I had no reservation, and there were already many people there, sadly they turned me away.
The hotel is conveniently located near the station, making it very easy to travel around the area by bus, subway and train. It is also within walking distance of several shopping malls, which is perfect for shopping or dining out.
In addition, all the essential amenities are available, the facilities provided meet basic needs, and everything is easily accessible. Overall, we we have a present stay.
Very Good
356 reviews
8.9/10
Price from
US$53
per night
Check Availability
See All Hotels With Parking in Miyagi Prefecture
Latest Hotels Reviews for Miyagi Prefecture
See all
9.3/10
Great
MMike from CaliforniaWould definitely stay here again after spending 4 nights here.
Seems to be a new hotel in a good location in Sendai. It’s less than a ten minute walk from Sendai Station, it’s located even closer to the Subway, just 1 block from shopping arcade, and a few blocks from the Asaiichi market.
Hotel room was very spacious for 3 including a 1 year old. Our room was on the 11th floor with a view of the next buildings rooftop. The lights are controlled with a touch screen. Wifi seemed to work well. Good luggage and jacket storage at the entry way.
Lots of free amenities in the lobby and you can get 2 bottle of water per day. We did not have breakfast during our stay but the lounge is open from ~2pm to ~9pm and there’s a Starbucks coffee/latte machine. You may also purchase a glass of sake for ¥500 from a machine. The second floor has pay laundry machines, microwave, ice machine, and vending machines.
Hotel staff was helpful. They can arrange your luggage to be sent to your next destination. I don’t think there is any added service charge. I had opted for no cleaning when booking to save a little but they still cleaned the room daily.
My only complaint is when I asked for a new key because i lost one, the receptionist gave some attitude and said that I should look in my room for it after issuing another key.
GGuest UserAmazing hotel with great service. All the amenities provided are top notch, and perhaps being a business hotel, it comes with everything imaginable in your room. Fridge, water kettle, pajamas, notepad and pen, alarm clock (yes, analog Casio), USB C-A converter because the bed still has USB A socket, takubin (luggage delivery) forms, trouser press, shoe brush, etc, etc. I think their motto is don't wait until the guest ask for it, just make sure it's available. They really anticipated everything. Starbucks and 711 on the 1st floor. Wanted to try the restaurant on the 13th floor, but because I had no reservation, and there were already many people there, sadly they turned me away.
GGuest UserJust a few minutes' walk from Hirose-dori subway station, the hotel's location is extremely convenient, surrounded by numerous dining options. Having a convenience store on the ground floor is also a reassuring plus.
We stayed in a moderate non-smoking room for two. While the queen-sized bed was comfortable, it felt a bit cramped for two, though it would likely feel quite spacious for a solo traveler. The mattress firmness was just right, and the air purifier was a welcome amenity.
The bath area was nicely separated from the toilet, preventing any concerns about water splashing out, and the rain shower was a pleasant feature.
The front desk staff were friendly and left a positive impression.
One minor point is that the air conditioning throughout the hotel, including the lobby and hallways, felt a bit too strong. The complimentary coffee service in the lobby was a nice touch, but it was a shame that it couldn't be taken back to the room.
Overall, it's a clean hotel with excellent service, and we left feeling very satisfied.
Ttraveller_eyscI had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
GGuest UserI had a pleasant stay with my friends for 7 days. The price was so good that we decided to have our own room for each of us. The size is decent, I could wide open my large luggage without any trouble walking around the room.
The location is not bad, like 10mins walk from the JR Sendai Station, and quite close to the most popular restaurants in Sendai.
KKeith077852Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!
GgoldkidJust a five-minute walk from Sendai Station, this hotel boasts charming, traditional architecture. The top-floor public bath is particularly amazing, and the breakfast offers a great variety. I absolutely recommend it and will definitely stay here again on my next trip to Sendai.
GGuest UserAbsolutely perfect, fantastic value for money, and truly exceptional service. The lobby also offered complimentary free-flow beer, red, and white wine. This was hands down the most comfortable stay of our entire trip – I absolutely loved it! Its location is superb, just a five-minute drive from the main shopping street.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.