We had a very comfortable stay at Hotel Metropolitan Nagano. The location is excellent, as it is directly connected to Nagano Station, which made traveling around the area very convenient. The room was clean, spacious, and well-maintained, and the bed was very comfortable.
The staff were polite and helpful throughout our stay, and check-in was smooth. There are also many restaurants and shops nearby, which made it easy to find food and explore the area. Overall, it was a great place to stay in Nagano and we would definitely consider staying here again.
The best thing about this hotel is its incredibly convenient location. You can see the JR entrance right from your room, which is perfect for those catching early morning day trips (many tour groups meet right by the JR ticket gates). Plus, when you return in the evening, you're right by all the restaurants at the JR station.
The room itself is quite small, but the breakfast spread is excellent.
The room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high.
I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative.
The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!
Absolutely stunning! The hotel itself is a resort. It's beautiful, clean, and the service is excellent. We rented bicycles at the hotel and cycled to Old Karuizawa, the wealthy villa district, and a park with a pond (I can't recall the name). After that, we hit up the outlet mall, which is super close by. So many brands and great deals – it was a shopping paradise! They even have my favorite coffee shop and a sashimi spot there. We had such a blast, I definitely want to go back in the autumn.
Shuttle bus service from Nagano Station is a bonus!
Close enough to attractions by car, parking is abundant paid 1000yen for 2 days parking. Breakfast spread is pretty good.
Only down side is that the hotel is slightly old.
We loved our stay at Waypoint great property the sauna was outstanding lm, the room was clean & the staff were very lovely & helpful. The check-in process was a little complicated mostly because we had one son that was injured and it was a little time-consuming.
This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.
Located in Fujimi, MORINO OFFICE LIVING is a great base to explore the city from.
At this country house, you'll also find facilities including a bbq and garden. Staff at this property's front desk can speak 2 languages, including English.
Parking is available at the property.
Bed is rather small for 2. Room space hard to move about but we managed since it is for a night stay. Like the cleanliness and amenities provided. Location to the main Nagano station helps! Live up to its hotel's name as staff were very welcoming and they smiled 😀
First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
Very Good
403 reviews
8.9/10
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