旅旅を楽しみTIMEThis was my first time staying at Super Hotel Kawagoe. The gentleman at the front desk was incredibly polite and helpful. The room was also very clean, allowing me to get a good rest after a tiring day of sightseeing. Plus, the hot spring bath was deep enough to soak my shoulders, which really helped relieve my fatigue. I was told breakfast was a 'healthy breakfast' and it was complimentary, but the variety of dishes was so extensive I honestly thought they should charge for it! There were even local specialties, so I had a hearty meal and felt re-energized for the day. My family has expressed interest in staying here too, so I'll definitely bring them next time. Thank you for a wonderful stay!
GGuest User4 Senior backpackers in Japan ”stumbled” onto this gem of a Japanese inn next to the Arakawa River. Less than 10 minute walk from the Kami-Nagatoro station and 10 minute walk to Nagatoro Station. We chose location due to proximity to river and start of river boat downstream river ride-sites. We were pleasantly surprised by the hospitality shown throughout our two-day stay. We were late in coming out of the mountains of Gunma prefecture (2 hour plus train ride away) and called the inn to notify and were subsequently told that this was no problem for check-in and supper. Fortunately we made up time lost and got to the inn earlier that expected and enjoyed the serene tree-lined river and men's and women's communal furo (shower/bath also in rooms) with outdoor views before dining. Then...we were overwhelmed by the quality and quantity of the dinner! A real treat to get a 7+ course Japanese meal featuring the specialty vegetables and protein of the region! Upon departure we chose to walk with packs back to Kami-Nagatoro Station, along the river, but the proprietor had the Inn van ready and waiting to take us to the train station. The included breakfast's were also multi-course Japanese style, with regional specialties.
Granted, the hotel is somewhat time-worn, probably seeing its zenith in the 80's and 90's but all the facilities were cleaning, usable and safe. All staff went made a great effort to ensure that we were enjoying the locale and the Inn. This location, in our opinion is much more serene and ”touristy” than the main area surrounding Nagatoro station but is only 10 minutes walking from that action. If opportunity arises, we will return. The Saitama Museum of Natural is just across the street but this large and modern facility was not open on our late arrival and on Monday. We left on Tuesday morning, but wanted to visit this place also.
XXiayudechuntianThe room was spacious overall with excellent natural light, making for a very comfortable stay. The bedding was soft and clean, ensuring a restful sleep. The staff were friendly and responsive. Breakfast offered a good variety and tasted delicious. The only minor drawback was that the air conditioning was a bit noisy. Overall, it was a great experience and definitely recommended!
GGuest UserThe service and facilities are good, the breakfast is diversified, the hygiene level is good, the staff are polite and willing to serve, and the location is convenient. If I have the opportunity to come again, I will patronize it again and recommend it to my friends.
__WeChat19493****Service: The front desk service was exceptionally good. They patiently explained all the hotel's amenities and recommended local dining and entertainment spots. Every staff member greeted us, which was a nice touch.
Highlight ⭐: They offer free alcoholic beverages until 9 PM, which were quite tasty. If you arrive late at night and the front desk is unstaffed, there's a self check-in machine nearby. Just scan your passport, and it'll provide your room number and door code.
Facilities: The hotel bedding was very clean. The room was compact, fitting only a bed, a desk, and space for one large suitcase or two carry-ons. You can choose your preferred pillow from a selection, but the long pillow already on the bed was also very comfortable!
Hot Spring: The hotel has a hot spring, and there's also a bathtub in the room for a private hot spring experience! It was incredibly relaxing, and the hot spring pool was very clean.
Food & Drink: The hotel offers a complimentary breakfast, which was really delicious. The hotel's mini bread rolls were particularly good; I had several!
Room: The room included conditioner with a wonderful scent, shampoo, and body wash. Downstairs, you could also pick up milk bath salts and soap. Basically, they had most things you could think of. The most amazing part was the three-headed charger and a large vanity mirror for women – absolutely brilliant and impressive!
There are also many great restaurants near the hotel. I tried a yakitori place that was delicious and affordable, with many Japanese diners.
GGuest UserHighly recommend!
We had 2 rooms, one with a private bath, the other was the special room on the 6th floor. The special room appeared to have the original materials and fixtures, which we appreciate. Everything was maintained very well. If I could suggest one thing, it would be having the carpet replaced in the room, as well as in the public spaces.
Breakfast had a good variety of western and Japanese foods. The fixed course dinner was exceptional, from the presentation to the taste.
One memorable experience for us was the table tennis. Our whole family had such a good time!
Last but not least, the service was top-notch. From the moment we stepped in the hotel, Kitabori was there to welcome us and ensured that we had everything we needed. His professionalism and attention to details truly enhanced our stay! We would definitely stay there again.
VVincentseamanhkThe hotel's hygiene is excellent, and it's quite new. The only minor issue is parking, which can be a bit difficult as you have to use the adjacent mall's parking. The breakfast at the downstairs restaurant has a fantastic atmosphere, but the food variety is just average. I'd consider coming back again.
GGuest Userlocation was good, only 5 mins walk from Seibu Chichibu station. My room got a very nice hill view, quiet and tranquil. The room was clean, very spacious in Japanese standard. Staff were very polite and helpful. There was one gentleman staff helped me to find packing material to wrap my walking stick that I bought from the temple during my 34 Kennon pilgrimage; so that I could bring it back home with me. Many thanks! By the way, the breakfast was very good with big array of food.
GGuest UserWe knew the hotel was near the train station but didn't know how close it was! The building it was in and around it had many food options with a really delicious bakery on the 2nd floor. Not far from the Cocoon City Mall and the Saitama Super Arena, it has easy access to travel within and outside of the Saitama area. We were lucky enough to catch the Art Aquarium Exhibit at the arena which was a delightful treat. The hotel staff were courteous and attentive and the rooms were comfortable with all the necessities for our group. Would definitely recommend and return whenever we want to visit Saitama or Tokyo again!
GGuest UserAraki Kousen Ryokan was absolutely lovely and felt very welcoming for our family. This was our first stay at a ryokan in Japan, and while we were initially a little worried it might feel old or uncomfortable, it was actually very clean, cozy, and full of charm. The staff were incredibly kind and made us feel right at home, even helping us secure a dinner reservation at a local restaurant. The onsen was relaxing and the water temperature was just right. Breakfast was a highlight as well—delicious, thoughtfully prepared, and a wonderful way to start the day together. We truly enjoyed our stay and would gladly return with our family again.
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