Highly recommended.
Clean facilities with two public onsens and an amazing few of Mt. Fuji. If you do not end up with a mountain view room do not be too concerned- there is an observation deck up stairs.
Private onsens are available for rental.
Great service and a relaxing environment, if you find yourself in the area I suggest a 2 night stay at minimum- I had only booked one night and it felt insufficient to fully immerse oneself in the relaxing atmosphere.
It's a bit of a walk to the station, and the room isn't huge, but the hot spring bath was really good. The soba noodles at night were delicious, and breakfast was quite generous. Plus, the special grape juice available in the lobby was a nice touch!
Arrived on a heavy snow and my shoe were all wet. Were told that our room were not ready but the lady quickly offered me a Shoe Dryer to dry my shoe. The room were quite spacious. It has beautiful view of Mt Fuji. The onsen have the same beautiful view of Mt Fuji. 20 mins walk to the Kawaguchi station. But within 5 mins walk around the hotel, there are Lawson, restaurants and also a huge supermarket. Recommended.
We were incredibly lucky to get room 111.
As soon as we opened the window, there were many clever koi fish. Whenever someone was on the balcony, they would immediately come over.
There was fish food available at the hotel entrance; it was self-service.
We were very touched. We had a five-year-old child traveling with us, and the hotel staff always made sure to include the child's utensils when preparing cutlery in the restaurant, even though we hadn't ordered dinner for him.
We will definitely come again. Thank you.
Kofu is my favorite city in Japan – uncrowded, quiet, clean, and well-organized. Every time I visit Kofu, this is my go-to hotel. The breakfast features traditional Yamanashi cuisine, and the complimentary late-night ramen is especially delicious; this time, for New Year's, it was upgraded to prawn soba. The public bathhouse is also very clean and orderly.
The room was clean.
Amenities were provided.
The breakfast was varied and delicious.
It was a wonderful hotel with a Japanese feel throughout.
I also used the large public bath,
but there was visible dust on the fan in the changing room.
The ice cream and lemon water after the bath was very good.
I would like to use it again.
I have
Had the best stay at Marriott, from check in to check out, from front staff to restaurant, they all very friendly and helpful! outstanding service!
Hotel facilities are great too, love the outdoor hot spring with snowing view.
Rooms are huge and clean, facing the forest 🌳
Foods are great also, they added a lot of Japanese element to western food. And they were all well-balanced.
Very peaceful, welcoming and comfortable stay! Would definitely come back again with my families.
We booked a room with a balcony and could see Mount Fuji right from there (picture 1). Both breakfast and dinner at the hotel were excellent. There are two hot springs. The 'Mantenboshi' on the first basement floor has both indoor and outdoor onsen. The 'Tenbodai' on the second floor is outdoor-only and offers panoramic views of Lake Yamanaka, which is especially delightful when it's not crowded. The hotel is located on a hill, and since we drove, it was convenient to go down to explore the lake. If you don't have a car, you might want to consider your options carefully. Swan Lake Beach is just down the hill.
Highland Resort & Spa Hotel is at excellent location, the express bus station from Tokyo is right by the door step. Although there is a theme park next door it didn’t seem to be open or busy. I booked a room for 3 nights with Mt Fuji view. And I was lucky enough to wake up to view of Mt. Fuji for 2 days. On the day I checked out, there was heavy snow, and I couldn’t see anything out of my window.
Hotel has a very big Onsen connected to the it which is free for hotel guest. Hotel had a few restaurants, the buffet breakfast was very good. The macron club Restaurant serves lovely Italian cuisine and a few Asian dishes. I had a very delicious lunch there.
Highland Hotel is closed to Kawaguchi Lake and Yamanakako lake.
During our stay, we managed to catch the sunrise moment of Mt. Fuji at early morning directly from our room window, we were at awe. We booked the family room for three and the room condition was clean with comfortable sheets. The location was great because its near to convenient store and nearby restaurant. They served varieties of local food and tasted delicious. The hotel staffs were very friendly and helpful. Overall, I like the good experience of staying at this hotel and will come back again next time.
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HHenry_TDuring our stay, we managed to catch the sunrise moment of Mt. Fuji at early morning directly from our room window, we were at awe. We booked the family room for three and the room condition was clean with comfortable sheets. The location was great because its near to convenient store and nearby restaurant. They served varieties of local food and tasted delicious. The hotel staffs were very friendly and helpful. Overall, I like the good experience of staying at this hotel and will come back again next time.
RRondddFantastic hotel with ryokan experience. The Mt Fuji view was very well worth the stay. Although the facilities are old and dated, the overall stay was great. Please book it with their traditional japanese dinner and breakfast packages for a full experience. The staffs at both reception and restaurants were always polite and friendly, with huge praise to the entire team. Thank you for making our stay memorable!
AAnonymous UserNo regret in choosing this hotel! Unobstructed view of the mt fuji. Can u imagine watching this beautiful view from ur room. It also includes free breakfast and dinner, huge variety of food. Also they provide free shuttle service to kawaguchiko station. Will definitely share this hotel to my friends! Only one little problem i encountered was the shower head keeps dripping even after i turn it off and the dripping sound is kinda annoying. I have tried pointing the shower head into several position but it just doesn’t work. Overall, im satisfied because ntg can beat this beautiful fuji view.
GGuest UserAn Unexpected Gem – One of the Best Resorts We’ve Ever Stayed At
We booked this resort near Mount Fuji very late, and we were really worried because almost everything was already sold out. But it turned out to be one of the most wonderful stays we’ve ever had on any of our trips to Japan.
The resort has several staff members who speak Vietnamese, and they helped us so much. Every time we needed to go somewhere, the shuttle bus took us to the station—even the times when I requested it late without booking an hour in advance, they still tried their best to arrange a pickup. Their kindness truly showed how much they care about their guests. From the driver to the front desk to the restaurant staff, everyone was incredibly warm, friendly, and always smiling. They were genuinely adorable and made us feel so welcomed.
Our room was a huge surprise: a massive apartment-style space with four beds even though there were only two of us, plus two bathrooms. Everything was clean, cozy, and very comfortable. The resort is located in a large forest, so the moment you step inside, you can smell the gentle scent of pine wood everywhere. The atmosphere feels grounding and refreshing—as if the Earth itself is recharging you.
One of the best parts is that they have dedicated areas for pets. I got to play with some of the guests’ pets, and it was honestly such a sweet experience. Breakfast was delicious every morning, in a very authentic Japanese style. I went down for breakfast every day, and the dining area has a beautiful view of Mount Fuji—I even recorded some stunning videos there.
I never imagined I would be able to book a resort this amazing. It seems like it has been operating for many years, with a rustic and warm charm that I absolutely fell in love with. Down at the reception area, they also sell all kinds of Mount Fuji souvenirs. When you’re out sightseeing in the Fuji area, you tend to buy a lot of souvenirs and snacks, which makes your bags very heavy—but the resort sells everything right there. I compared the prices, and they were actually much cheaper than the tourist spots, so we bought all our gifts there. Super convenient!
I genuinely want to come back to this resort for future trips. It is one of the best places I have ever stayed, and I absolutely adore it. Highly, highly recommended.
MM693401****Pros:
1. The Mt. Fuji view was perfect. The cleanliness and condition of the facilities were absolutely fine, even exceeding expectations. It's much better than some older, traditional hotels with Mt. Fuji views, offering excellent value for money at this price point.
2. The hotel service was also great. From the front desk to the restaurant staff and the housekeepers, everyone offered service with a smile. Perhaps because it was the off-season, another couple checking in at the same time received a room upgrade. The hotel also provides a convenient shuttle service from Kawaguchiko Station.
3. The restaurant staff were very professional. While the sukiyaki for dinner wasn't a huge surprise, it was decent and had no flaws.
4. It's only a few hundred meters from Oishi Park, which is easily walkable. Compared to other attractions, it's a bit more niche, but the scenery is beautiful and the atmosphere is very pleasant.
Cons:
1. It's quite a distance from Kawaguchiko Station, making it a bit far from other attractions.
2. You can't see Mt. Fuji at night due to the lack of light (which isn't the hotel's fault).
3. All rooms are non-smoking, and the small open space in front of the hotel with Mt. Fuji views is also a non-smoking area. There's only a small designated smoking area at the back entrance of the hotel. As a smoker, it's a bit inconvenient, but completely understandable and acceptable.
4. Also, there are no convenience stores or supermarkets within walking distance of the hotel. The Oishi Store listed on Apple Maps is actually closed.
5. To reach the hotel, you have to walk up a relatively long slope. It can be a bit tiring if you're on foot, but once you're down the slope, you're right by Lake Kawaguchiko, and there are very few people.
Overall, the hotel is excellent. If you're staying with a partner, you can take a walk along Lake Kawaguchiko below the hotel. With Mt. Fuji right in front of you, the atmosphere is romantic and there are few people around. Highly recommended.
MmoonfoxsoupWe booked a room with a balcony and could see Mount Fuji right from there (picture 1). Both breakfast and dinner at the hotel were excellent. There are two hot springs. The 'Mantenboshi' on the first basement floor has both indoor and outdoor onsen. The 'Tenbodai' on the second floor is outdoor-only and offers panoramic views of Lake Yamanaka, which is especially delightful when it's not crowded. The hotel is located on a hill, and since we drove, it was convenient to go down to explore the lake. If you don't have a car, you might want to consider your options carefully. Swan Lake Beach is just down the hill.
AAnonymous UserThis is a great onsen hotel right by the lake. You can see Mount Fuji directly from the breakfast restaurant, and the staff are very warm and attentive, patiently answering guests' questions. The hot springs are also excellent!
GGuest UserWonderful place! The location, the view of Fuji, and the service are all 10/10. The house has everything you need for a comfortable stay! It's the best spot for a private weekend with your loved one or friends. You can even order wine and beer! 😍 Next time, I'm definitely getting the cottage with the sauna.
GGuest UserThe hotel's location is excellent, just a short walk to Lake Kawaguchiko. We chose a room with windows, and the hotel gave us a corner room, so the front window offered a perfect view of Lake Kawaguchiko, and the side window overlooked Mount Fuji. The hotel also has free hot spring baths, which was a nice bonus. We also booked breakfast and dinner, and they were quite good!
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