Posted on Oct 12, 2026|Deluxe View King Room
Kirill RaikovA New Hotel with Potential, but Service Falls Short of Five-Star Standards
Pros
The hotel is clearly new, and the room is spacious, modern, and equipped with brand-new furniture and fixtures. The bed is comfortable, the air conditioning works very well, and the plumbing is in good condition.
Breakfast is included in the room rate. The hotel appears to cater primarily to Chinese tourists, with large tour groups arriving by coach. Accordingly, breakfast is largely Chinese-style, which may not suit everyone's tastes. The breakfast area can also be quite noisy, as guests often speak loudly, sometimes seemingly trying to talk over one another. This makes breakfast less relaxing than one might expect. On the positive side, the staff are very accommodating and are happy to prepare alternatives upon request. For example, they kindly made an omelette for me, which I appreciated.
Another highlight is the rooftop bar on the seventh floor, offering panoramic views of the surrounding area.
Cons
Unfortunately, several issues detract from the overall experience.
There was no soap in the bathroom, despite shampoo and shower gel being provided in the shower. The shower drain was extremely slow, forcing me to turn off the water periodically to prevent the bathroom from flooding. In addition, an unpleasant musty smell frequently came from the bathroom.
The Wi-Fi connection was unreliable and kept disconnecting, which was frustrating.
Despite having a kettle, tea bags, and instant coffee in the room, there were no cutlery items at all, not even a teaspoon to stir the coffee. Such a small detail, yet an important one when it comes to basic room amenities.
The curtains also close automatically every time you return to the room, meaning you have to open them again manually using a button during the daytime. This is a rather odd and inconvenient feature.
Another issue is housekeeping. Daily cleaning is not provided automatically and must be requested by displaying the appropriate sign. This is an unexpected policy for a hotel claiming five-star status.
The location is another drawback. The hotel is situated away from the main part of town, where most restaurants, cafés, and other activities are concentrated. It takes approximately 15 minutes to walk to the centre, including around 200 metres along a very dusty road. This makes walking back and forth less pleasant, especially if you plan to visit the town centre several times a day.
Overall impression
The hotel has a solid foundation: it is new, spacious, and comfortable in several respects. The comfortable bed, effective air conditioning, and rooftop bar are definite advantages. However, the service and attention to detail do not match the five-star category it claims to offer.
For me, five-star hospitality means consistent, uncompromising standards. Guests should not have to ask for basic bathroom essentials, improvise when making coffee, deal with a poorly draining shower and unpleasant bathroom odours, endure an unreliable Wi-Fi connection, or explicitly request routine housekeeping. The noisy breakfast environment and the dusty road leading to the town centre also make the overall experience less comfortable.
Individually, some of these issues may seem minor, but together they reveal significant shortcomings in service, maintenance, and quality control. A five-star hotel should not require guests to make compromises on such basic aspects of their stay.
The hotel has potential, but considerable improvements are needed in day-to-day operations, housekeeping, maintenance, and attention to detail before it can truly deliver a five-star experience.
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Price per night from:AU$42
Posted on Aug 1, 2026|Standard Double Room
Guest UserThe modern design made for a very comfortable stay. There's a popular pizza place with a long line right in front, and also a really good massage parlor nearby. The water pressure and hot water in our room were excellent. The only downside was the poor drainage. We asked the reception to arrange a train for our next day's travel, but there seemed to be a mix-up, and they kept apologizing.
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Price per night from:AU$32
Posted on Feb 21, 2026|Deluxe Double Room
Mqondisi
I didn’t get to swim because I had such a busy itinerary however the stuff was amazing! And the hotel was ok however they need to clean the bathroom, it smells like piss! I think people just pee on the floor, the hotel room is better when the door is closed. You can travel around with ease to do activities.
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Price per night from:AU$33
Posted on Feb 11, 2025
Nonto
My friend and I recently enjoyed a stay at this hotel in Vang Vieng, and it truly was an unforgettable experience. The hotel offered a breathtaking view that set the perfect backdrop for our getaway. One morning, we were treated to the magical sight of hot air balloons drifting across the sky, adding an extra layer of wonder to our stay.
The location couldn’t have been better, providing easy access to local restaurants and cultural sights. The friendly and attentive staff ensured our comfort throughout our visit, making us feel right at home. If you’re looking for a mix of scenic beauty and warm hospitality, this hotel in Vang Vieng is an excellent choice.
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Price per night from:AU$26
Posted on Nov 10, 2025
Guest User
The stay was okay, but unfortunately the staff were not very friendly and didn’t even greet guests, which made me feel unwelcome. Also, the prices for renting a scooter were almost twice as high as at other places nearby. Overall, it was fine, but I expected a warmer atmosphere and fairer prices.
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Price per night from:AU$13
Posted on Aug 7, 2026|Superior Double Room with Balcony, Bathtub and Mountain View
Путешествиник мираWonderful hotel! Cozy, clean bungalows. We had a bungalow with a magnificent mountain view from both the bathroom and the balcony. The bathroom has a Jacuzzi tub, which we used several times and really enjoyed! The room had all the amenities and was quiet. The hotel is generally located a bit off the main road, so it's quiet on the property. The only minor issue was the limited food options at breakfast. There aren't many guests at the hotel, so it seems they only set out a small buffet and don't replenish it once the food runs out.
We really enjoyed our stay at the hotel and would gladly come back again.
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Price per night from:AU$50
Posted on Feb 23, 2026
Guest User
Absolutely amazing stay - it's clear that the owners take pride in their hotel. The pool and pool area is incredibly clean. The breakfast is fantastic, fresh fruit (varied and lots of it) contained in a fridge (so fresh, cold and no bugs like a lot of other hotels). Option of cooked breakfast every morning (eggs your way). The gentleman running the hotel is so helpful, he booked several tours for us, getting us a good price and being patient when we changed our plans several times. The communal areas are incredibly clean, the staff are always working hard doing something for the hotel. The location is excellent - walkable to everything in Vang Vieng, near some nice restaurants (Green, Vela, beats and bites). Everything in the room worked perfectly. The shower had great pressure and great temperature. Bed was extremely comfortable and the TV was loaded with apps to watch TV (we used Plex as it had English language shows and films). The bathroom has soap, shampoo and fresh towels daily. The rooftop is amazing, we actually used this instead of going to rooftop bars. The hotel sells beer in the fridge at reception.
Highly highly recommend this hotel.
Genuinely we could not find any fault with this hotel at all, we over heard many guests booking to stay extra nights expressing how happy they were with the stay at the hotel and the breakfast.
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Price per night from:AU$38
Posted on Aug 4, 2026|Standard Double Room
XokthaveeEvery time I visit Vang Vieng, I used to stay at Winfresh Hotel, but this time I booked Sisombath Plaza Hotel because I heard their breakfast was good. The rooms and the pool were clean, and the parking lot was spacious. The breakfast was also quite good and satisfying. I think I'll be staying at this hotel whenever I come to Vang Vieng from now on. I had a great stay.
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Price per night from:AU$28
Posted on Jan 28, 2025|Glamping Dome Double Bed With Riverview
Guest UserThe hotel is a little away from the city centre. Clean but not super neat. I stay there with kids which I found the place is not very suitable for me since they allowed their guest to use large speakers until 11 pm and it was in front of my tent. I told them to manage but I lastly need to get involve and confront them myself to sort it out.
Not very well managed on this matter but they tried to do everything to apologize in the morning. The hotel was ok the view was exceptional only if they manage this a little bit better would be superb place to stay. [I stayed there late of the year it might be the party timing may or may not occur all the time of the year]
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Price per night from:AU$94
Posted on Jul 31, 2026|Standard Double Room
Anonymous User
Vang Vieng is a small town, and you can easily walk everywhere. It rained the entire time I was there, so I didn't get to see any hot air balloons. However, I could see longtail boats passing by the hotel's riverside every morning. I didn't visit any of the further attractions because I thought it would be unsafe to go into the mountains with the rain. Overall, it was a good experience; even with the rain, enjoying a Lao hotpot in town was quite nice.
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Price per night from:AU$23