I had a wonderful experience from the moment I arrived. The check-in process was quick, smooth, and very professional. The staff were welcoming, friendly, and made me feel valued as a guest. They explained everything clearly and ensured I had all the information I needed for my stay.
The hotel was clean, well-maintained, and the atmosphere was warm and inviting. After such a positive first impression, I’m looking forward to the rest of my stay. Highly recommended for anyone looking for great service and hospitality.
Thank you to the team for making the arrival experience so pleasant.
Hotel near Waterfront,Kuching100% of visitors choose this area
PPapernista2026.04.20
Beautiful rooms and the Club Suites are worth the splurge! 😆😆😆
We are right smack in the centre of everything! Walking distance to Main Bazaar, India Street… our first day we walked to Ceylonese restaurant our favourite restaurant which is just a short 8 minutes walk away!
Very safe and secured location
Very centrally located walking distance to museums, shopping, food etc
Amazing food and drinks in hotel even their in room dining is amazing!😆😆😆
DO Splurge on their Club rooms or suites - worth every penny you spent! Amazing amazing views!!!! Thank you so much to Rooms Division Manager, Royce Villegas, Concierge and Security Manager Aidil Julaihi, Duty Managers Kendrick, and Mike, the amazing Club Team, Concierge team, Security team for looking after us sooooo well! We shall be back!😆😆😆❤️❤️❤️❤️❤️❤️❤️
Had a pleasant stay at the hotel. The rooms were spacious, clean, and comfortable, offering good value for money. The hotel is convenient located near the airport and connected to a shopping mall, making it easy to access food and essential. Breakfast was enjoyable with good variety of options, and the staff were generally friendly and helpful. However, there was a blackout during my stay that lasted more than 30 minutes, and it appeared that there was no backup generator available. Fortunately, it occurred in the early morning when there was some natural light. It would have been more challenging if it had happened at night. This is an area the hotel need to look into. Overall, still a comfortable stay, but improvements in this aspect would enhance the experience further.
The hotel's location is excellent, right above a mall. It's also in the bustling city center. The front desk staff are friendly and welcoming. The room itself is good, too. My only complaint is that the air conditioning wasn't cold at all. We switched to a second room, and the AC was still just as warm. 🙄
This hotel is super convenient – it's just a few minutes from the airport and directly connected to a mall, making shopping and dining a breeze. The rooms are spacious and comfortable with great air conditioning, and the 16th-floor view is absolutely stunning. Breakfast offers a wide variety, and the Sarawak Laksa was incredibly delicious. The staff are friendly and provide excellent service, making it fantastic value for money. I highly recommend it! Plus, they even offer free power bank rentals, which shows great attention to detail and made for an excellent overall experience.
Hotel near Waterfront,Kuching100% of visitors choose this area
FFrankey2026.05.24
I stayed here for a few nights and had a generally acceptable experience. The room itself was a bit old and dated.
However, looking past the dated decor, the overall stay was okay. The room was kept clean, the bed was comfortable enough for a good night's sleep, and all the basic amenities worked without any major issues. The staff were friendly, and the location was quite convenient.
If you are looking for a modern, luxury experience, this might not be the place for you. But if you just need a functional, reasonably priced place to crash for a couple of days, it gets the job done. It's nothing fancy, but overall ok.
Hotel near Waterfront,Kuching100% of visitors choose this area
AAim for food !2026.05.16
4🌟 stay at Riverside Majestic Hotel Astana Wing for 4D3N.
Overall, it was a comfortable stay with very friendly and helpful staff throughout our trip. Housekeeping also did a good job with room cleanliness and bed arrangement daily.
One of the best parts of the stay was the beautiful view overlooking the Kuching Waterfront. The sunset view from the room was really nice and relaxing, especially during the evening.
Breakfast had quite a good variety. During our 4D3N stay, the live stall consistently served Laksa Sarawak and Kolomee, which was a nice local touch. The salad section and some hot dishes were changed daily as well, so breakfast did not feel too repetitive.
However, for a 4-star hotel, there are still quite a number of maintenance details that need improvement. On our first night, we faced an issue with the air-conditioning not being cold enough. After informing the front counter, the staff responded well and arranged a room change for us. The second room had much better air-conditioning.
Another small point for improvement is the room amenities. Coffee and tea were only replenished on the first day of check-in and not refilled during the following days.
Overall, still a pleasant stay with good service from the team, but the hotel facilities and maintenance can definitely be improved further.
Our stay at Hotel 56 was very satisfying. The place is clean and comfortable. Many thanks to the staff member Hazmi for their excellent service every time we stay here – friendly and helpful. Will definitely stay here again in the future.
The staff provided excellent service, and the room was clean and smelled lovely. We had to pay a 50 RM deposit at check-in, which was refunded at check-out. It's close to restaurants. Everything was great, except for the pillows. (The pillows were so hard that I woke up with a stiff neck! 😅) The hotel is about a 30-minute drive from Sibu Airport.
We recently stayed at this hotel with our family to celebrate our wedding anniversary, and it was a wonderful experience. The hotel is new, clean, and very well maintained. The rooms were comfortable and spotless, providing a pleasant stay for our family.
The location is excellent, with convenient access to nearby attractions, restaurants, and shopping areas, making it easy to get around. The overall environment was welcoming and relaxing, which made our anniversary celebration even more memorable.
Thank you to the hotel team for the great hospitality. We had an enjoyable stay and would definitely recommend this hotel to families, couples, and anyone looking for a comfortable and convenient place to stay.
Rating: ⭐⭐⭐⭐⭐
Great
726 reviews
9.3/10
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AAnonymous UserI stayed at City Rise Hotel Miri for the second time and overall it was a pleasant experience. my stay included breakfast. Although the variety of food options was not very extensive, the nasi lemak was surprisingly delicious and definitely a highlight of the meal.
The hotel remains a comfortable and convenient place to stay, especially for short visits. I would consider coming back again in the future.
GGuest UserExceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
GGuest UserDamai Lagoon Resort is nestled between the Mountain Santubong and the South China Sea. The resort environment is serene tugged in a tropical rainforest setting. The area provides a tranquil retreat with dense jungles and sandy beaches. The Sarawak Cultural Village is located just a stone’s throw away. It is within 10 minutes walking distance.
We were given all sea-fronting views with one corner rooms on the 3rd floor. We could listen to the waves crashing on the beach during high tide. The spacious space coupled with modern shower amenities and comfortable bedding made our stay an enjoyable experience and we had a relaxing time there. The buffet breakfast served was sumptuous with wide spread of local cuisines.
We enjoyed swimming in the clean infinity pool in a sunset backdrop. There are many indoor games provided for the children. Thus, you will not get bored staying in this resort. The resort entrance is grand and the guest lounge is huge and beautiful overlooking the sea.
The resort staff members are very helpful and friendly. The resort is highly recommended if you want to have a relaxing holiday outside Kuching city.
Thank you.
GGuest UserOverall, the stay itself was comfortable, and the room met expectations. The hotel's aesthetic is elegant and beautiful, and its location is convenient, surrounded by chinese restaurants within easy walking distance. The breakfast buffet was also good and enjoyable. However, the experience was unfortunately dampened by issues at the front desk, hygiene standards in the common areas, and soundproofing. We arrived around 10am and requested an early check-in, fully understanding that the standard check-in time is 2pm and that any earlier arrangement is subject to room availability and discretion. However, we were told by staff that early check-in would only be possible with an additional charge of RM160. This created an uncomfortable impression where it felt less like a matter of room availability and more like withholding an available room in order to impose extra charges. The tone suggests monetising convenience which we weren't particularly happy about.
After checked-in around 5pm. we noticed dirty plates on the floor left near the lift area. What was more concerning was that these plates were still there in the same spot the next morning when we checked out. This raised questions about cleanliness and hygiene, especially in shared spaces. In addition, the soundproofing could be improved. Noise from children crying near the lift was clearly audible, and due to the hotel's proximity to the airport, airplane noise could also be heard. This may be a concern for light sleepers or guests seeking a quieter stay.
While the room and overall stay were generally good, these experiences affected our impression.
AAnonymous UserThe hotel’s location is very strategic, with plenty of food options and amenities within walking distance, which is a definite advantage.
However, the service appears to be impacted by a shortage of staff. During both mornings at breakfast, we experienced long waits for coffee cups, juices, and water to be replenished. Cutlery setup and table clearing were also slow, resulting in guests having to take utensils from other tables or walk to the service station to get napkins, forks, and spoons.
We observed similar challenges during the wedding dinner we attended. Basic services such as drink refills were often overlooked and had to be requested multiple times.
Overall, while the location is excellent, improvements in staffing and service efficiency would greatly enhance the guest experience.
GGuest UserThis is a classic older hotel. The biggest highlight is definitely the great views and relaxing atmosphere, especially the balcony area which is very comfortable and offers excellent scenery.
We stayed in a triple room. The room itself felt quite old, and the facilities clearly showed their age. As for cleanliness, it was a case of 'looks okay on the surface, but the details are lacking.' For instance, there were some less-than-clean marks on the sheets, and while the towels had clearly been washed, their dark color wasn't ideal. The bathroom's cleanliness was also just average; not overtly dirty, but not meticulously clean either.
Overall, the hotel's strong points are its views and location. However, there's room for improvement regarding the room's hardware and the detailed cleanliness. It's best suited for guests who prioritize scenic views and are less sensitive about the age of the accommodations.
GGuest UserGreat location to have day and night view of Sarawak river and access its fabulous water front. Also had a dip at its swimming pool . The sound proof windows can not totally block off noise from the roaring motor bike passing the street. Wash liquid are empty in the bathroom
AAnonymous UserUnfortunately, the shower was not working during our stay and we could only use the bathtub, which was quite dirty. The room also had a strong dusty and damp smell, making it feel uncomfortable. Overall, the cleanliness and maintenance could definitely be improved.
JJONG WAN PINGReally enjoyed my stay here. The room was spacious and clean, and the bed was very comfortable. The staff provided excellent service and were always polite. Location is convenient too. Highly recommended!
ZZulu TravellerEasy location halfway between Kuching airport and city centre. Very friendly guy at the reception speaks English with a US accent.
The room itself was clean and comfortable. No complaints.
Breakfast the choice was very limited. But what they had was pretty tasty. No coffee machine, sadly.
Overal very adequate for the price they charge.
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