發發發在亂跑Wonder stay! The room is very clean and the staff is super friendly! This is a family run hotel, and they are nice people. The location is perfect-short walk to the lake and away from the hustle and bustle of the main road and town. We got good sleep in Aden .
HHickeyThe room was small being disappointing from other good IBIS Hotels have had bigger. In this case the ceiling had mould which is not good at all being left there. I should have asked to change rooms but stayed in it with little window viewing as well along with ventilation. The hallway stinks of cooked Indian food they need to put in air fresheners to take that bad ordour away. The staff were friendly and amenities were very plentiful. Suggest to have bigger bowls and cups being very little to eat from. Car parking is a problem at this place either on the street paying for it from 8:00am to 5:00pm or over in a mall car park for $10.00 a night. So factor that in if staying here. Better to get a place that provides it as it was a hassle to be up at 8:00am to go downstairs and pay for this each morning. Overall for money and value feel could have done better else where.
GGuest UserOverall, this accommodation was excellent and exceeded our expectations. The unit was very spacious, well-maintained, and spotlessly clean upon arrival, which immediately made us feel comfortable and at ease. The layout was practical and suitable for both short and longer stays, with ample space to move around and relax.
One of the biggest advantages was how easy the place was to locate. Clear directions and a convenient location made check-in smooth and stress-free, especially after a long journey. The surrounding area was also quiet and pleasant, allowing for a restful stay.
Cleanliness was clearly a priority, from the rooms to the common areas, which we truly appreciated. Overall, this accommodation offers great comfort, convenience, and value. We would definitely recommend it to others and would not hesitate to stay here again in the future.
KKath C.One of the best places we stayed in south island NZ. Firstly the staffs at the receptions are so welcoming, they're one of the highlights of this accommodation. The 2BR room was spacious, clean, modern and located right beside the lake. They're also a short walk away from the supermarket and glowworm office. Absolutely beautiful place! We highly recommend this place to everyone looking for a place in Te Anau.
GGuest UserPlease inform customers before you change the rooms for them. I had booked mine for the bath, then you gave me a different room on arrival, not even explaining why you had to change the rooms. So I had to see staff at the reception again after checking to sort it out. In the end, i got the room with the bath.I am sorry to say that your place smelt musty that is not right for accommodation for the health and safety reasons. I have also found mould in the bathroom you might want to look at. Hope all gets sorted soon. Thanks. Best.
GGuest UserI would have given this a 5-star rating. However, I deducted one star due to staff behaviour and a fire alarm that went off at 5:00 a.m., requiring guests to evacuate the hotel.
Additionally, the staff could benefit from some customer service training, particularly in showing warmth and empathy toward guests. When we visited the front desk at 12:30 p.m. to enquire about an early check-in, the staff member was not at all understanding or accommodating. She bluntly say “No” and kept looking at her monitor without any reason.
GGuest UserFantastic location! The hotel is right across from the lake, and there's a supermarket nearby. It was a good stopover before heading to the fjord. The original room I booked had a plumbing issue with a strange smell, but after speaking with staff, they moved me to a different room. It was alright in the end.
GGuest UserThe main reason to go to Invercargill is to check in at the world's southernmost Starbucks. Etc. The hotel parking lot is in the public parking lot diagonally opposite. You need to register your license plate at the front desk before you can park, but it is free. There is a shopping mall in Invercargill and the world's southernmost Starbucks near the hotel. There is also a Queen's Park to visit. The town is not big and not crowded and very quiet.
YYoyo CHLove this place very much. Very clean and spacious room, there were elderly friendly toilet & bathroom ( we had another bathroom with bathtub).
The kitchen is well equipped. The view overlooking the lake was superb.
Jetty to glowworms just in walking distance (1km). Numerous restaurants and supermarkets within walking distance as well (1-1.5km). You can just park your car in the apartment and walk slowly along the lake to enjoy the stunning scenery.
DDashetucaiAn absolutely fantastic hotel, you could even say you'd stay here just for it. The Hong Kong-style Chinese restaurant next door is practically perfect, except for the strong smell of cooking oil. Perfect for a relaxing vacation.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.