Featured facilities: Parking, Laundry service (on-site)
Very Good
57 reviews
8.0/10
1 night
From IDR 1,586,643
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8.8/10
Very Good
VVeRGiThe hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location.
That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay.
Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance.
Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.
GGuest UserExperience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile “deal” was for one guest in room. Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese. The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts. He appeared unkempt with s dirty shirt and was unshaven . His attitude was aggressive and disrespectful in the extreme. We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors. This was patently a lie as the initial receptionist told me that the hotel was not fully booked.
While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot. She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan. She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around. Other staff around the property didn’t seem overly friendly to guests as well.
It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue.
Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces. Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice.
I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.
YYaoThe best four-star hotel, I will go to portimao again because of this hotel, there is a very comfortable balcony, there is a swimming pool upstairs, the hotel also has a free shuttle bus to the beach, there is also a spa but you need to book in advance, the breakfast is also very rich and fresh. There is also a well-equipped gym, everything is very complete. It is also very close to the starting point of the pier to take a boat to see the caves and dolphins, just 3 minutes away. Great!
GGuest UserInteresting quirky location full of historic character. Very friendly welcome. When receptionist saw on passport that it was wife's birthday, we were given an upgrade and bottle of bubbly in room! Buffet breakfast fine, but it would have been good to have bacon on the hot-food selection. Our suite was quite spacious, but only had a standard double bed - OK for us, though others might want to request a king-size.
GGuest UserThis is by far the best hostel I stayed at, in spite of the number of occupants. I was lucky to have very quiet boys in the room. There’s only one bathroom, connected to the room, but it worked.
The hostel is new, modern and spotless.
The owner is very friendly.
The hostel is also 5 minutes walk from the beach.
It was perfect.
It’s a long walk to Albufeira from the city buses, and not very clear where the FlixBus stops. I wouldn’t recommend walking from the train station, which took me 4 hours. There’s a local bus, don’t scrimp = TAKE IT. Or take an Uber, or Bolt. Or ask the taxi what he wants to charge from the bus stop at the train station !
The RedeExpress is where the bus station is (but not for the FlixBus).
In summary, you can go to Albufeira by FlixBus, but it’s difficult to know where FlixBus leaves Albufeira from.
That all said, Albufeira is very difficult in high season, TOO CROWDED, but the Portuguese are tolerant and very patient because they know that tourism is lucrative and has raised the whole country out of poverty. Residents enjoy cheap and / or free public transport on local buses (cheap monthly passes).
Residents are respectful and kind.
You can practice your Portuguese with them for a laugh, but they all speak English to varying degrees.
Here you can meet real residents. On the beach, not necessarily in the pubs.
I loved it here. Don’t miss it.
GGuest UserThe hotel, cleanliness, decor, rooftop bar, breakfast, location, staff, and free access to the hammam, spa, and pool are all very good.
There are a few drawbacks, which is a bit of a shame. The hotel doesn't provide bathrobes or slippers. This is unfortunate, as you have to go down to the spa fully clothed and change in the changing rooms downstairs. I found the pool area a little neglected. The water was nice and warm, but the jacuzzi jets, hydrotherapy jets, and chromotherapy shower were under maintenance. The speakers above the pool were rusty, which made it look a bit neglected, which is a shame. On the other hand, the Turkish bath and sauna were very good.
NneffyHotel Aeromor is a really convenient hotel located on the FARO beach ***** .
A 6 minute taxi ride from the airport in a very beauitful location.
The check in experience was very pleasant and straight forward and the service was great.
The hotel do offer breakfast at a additional cost but you will not be disappointed .
The breakfast is a buffet breakfast and I enjoyed it very much as everything was delicious.
We booked a room with a lovely sea view ..
The room was very clean , the bed very comfortable and bathroom although very basic did the job.
You get a nice kettle and snack bits and it was really kond how they gave us a whole fruit bowl to devour .
The water pressure in the shower was surprisingly great and I love how they laid out the bathroom extras neatly .
Our room came with a balcony and it did not disappont.
Lovely views and it is really quiet at night.
On the last night we had some typical loud British tourist next door who really didn't take into account that people we're trying to sleep but the hotel staff sorted them put soon enough and told them to be quiet .
There is a resturant downstairs for lunch and dinner and love music which is there for you to enjoy.
The hotel is across the road from the beach
TTatsianaThe hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.
AAnonymous UserIt's a great place to take a morning walk or a leisurely walk or jog in front of a beautiful beach. The spa is divided into time slots and requires a fee.
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