Good value. Extended stay. Had do not disturb sign out most of the time. The two times I did change it over to have room cleaned nobody cleaned it. Had to got to desk mgr for extra towels, etc. He also came and changed my trash bags since I had food in them. He was helpful and apologetic. Overall was a good experience.
Easy access right off the interstate and plenty of traffic lanes to handle the tons of vehicles passing by. The foyer always smells fresh and clean - I love that. My linens were super crisp and clean and the room was in excellent repair. The bathroom was awesome AND CLEAN!
Hotel near University of Illinois Area,Champaign100% of visitors choose this area
AAnonymous User2024.08.29
The room is comfortable, the location is excellent, and the surrounding public transportation is convenient.
Breakfast is too single, the end time is early.
Service is very good, there is a free shuttle to the campus, there is a free shuttle directly to Champagne Airport.
Hotel near O'Hare,Rosemont2.5% of visitors choose this area
GGuest User2025.10.15
The hotel is a typical airport hotel, had a very helpful shuttle driver (Ray) and the other staff interacted with were very friendly and helpful.
Located just offsite from the airport, opposite a shopping mall and had a small selection of restaurants within walking distance of the hotel.
Room was clean and had everything needed. Bathroom had good water pressure and provided nice toiletries.
This was a one-night stay prior to flying home from O'Hare and met all needs.
It seems that there is no breakfast, so it is a good hotel in the surrounding area. Because I need to print a lot of documents when meeting customers, they are all printed at the hotel. It is very convenient to have a computer and a printer.
Very clean hotel and nice staff. The room was rather small (but good enough for two people)
We stayed for four days in total, the nights were very quiet except for one night where we heard bar music playing from several blocks away. The hotel is close to the HMart.
The lack of a kettle (in the common area or in the room) is not a deal breaker as you can use the microwave (in the common area). I wished the combination safe was larger, as neither my laptop nor tablet could fit, so we travelled with our devices which made walking very tiring.
The bathrooms are nice, well-lit and spacious.
Location was great. It was rainy but they do offer a free shuttle to take you anywhere which was wonderful. No free house coffee but there was a coffee maker in the room and front desk gave us a couple more packets as you only get 2 regular packets in the room. Pizza place across the street, Hoops, was great. They shuttled us down to Blue Duck restaurant. Awesome! Close to many places you can walk to.
Send your children to UIUC to study, stay here, cleanliness is acceptable, if you want to take the bus, don't think, 10 and 110 roads have an hour on weekends, but also go to Ubana to change the line, traffic and Zhengbei 22, and the northwest, southwest Wal-Mart near the line 1 is obviously worse. The price is basically the lowest motel.
I travel a lot and this is probably one of the top few in the last 5 years. Hotel is beautiful, a nice bar, room big with a perfect floor plan and a view. I will go out of my way to stay there whenever I’m in the area. I’m a Hyatt fan again (Hilton cancelled a room on me after booking, so they’re dead to me.)
Very Good
114 reviews
8.2/10
Price from
IDR 2,073,621
per night
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9,2/10
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GGuest UserHotel was beautiful. Beautiful room and view. Shower was definitely made for tall people haha. But the stay was amazing. Staff was so helpful with parking. Definitely will be back.
GGuest Userthe front desk is friendly and give us coupons for breakfast. it's not our first time to stay here and it's always good to come back.
the hotel is located near ORD and easier for us to get in get out. near shopping area and restaurant.
ZZhaojuanmeiguijieHTACThe room was great with a king-sized bed. Super convenient location, right above the subway station. Arrived in the morning and the hotel offered luggage storage, which was a nice touch. After check-in, the staff kindly reminded me to use my key card to access the left-side entrance if I returned late, ensuring safety at night.
GGuest UserMy Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
SsknoseyThe free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating.
There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm.
There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.
KKrista1. The person who checked us in was not warm and friendly. In the past we have stayed at this hotel many times and had great service. This was not the case this time. The staff who checked us in gave us average service and didn't listen very well. When we visit a hotel, it's nice to be greeted with a smile and makes it easier to travel. 2. The hot water was not available when we wanted to take a shower. The water tank on the floor that serviced our room had to be turned up in order for us to take a shower. Hot water tank temperatures should be checked routinely as a matter of business operations at a hotel. When we called to ask for help for the hot water, no one came for more than 15 minutes. So we had to call again, and explain that we needed to shower and go to bed ASAP. This was not efficient service. 3. Room supplies: There was 3 decaff and only 1 regular coffee packets in our room. We woke up at 1:30 a.m. to get ready and noticed this problem. There was no way to get this problem fixed before we left at that hour. The cleaning staff should be more careful to put the correct things in the room. 4. The water in the room burned out eyes and skin. We've stayed at this hotel many times and never had this problem. Perhaps there is something wrong with the water now. 5. The fan on the air conditioner / heater doesn't change from low to high. It's always high and too noisy. When we asked about it, we were told that all of the units on the 3rd floor were like this. It was too difficult to sleep with the horrible noise of the high fan. 6. A unhappy start to our trip.
GGuest UserStayed comfortably with family at a hotel near the airport. The suite-like room had a sofa, which was great for relaxing, and the pool was a nice bonus. Free water was a plus, and the complimentary airport shuttle was very convenient.
GGuest UserThis hotel seemed a good value but we had a major issue. After several tries, even the staff could not get the key card to work. Another room was provided but unfortunately, we could not access medication, feminine hygiene products, toiletries, food/water. I deducted points from the service score as we were left without updates as to when maintenance would assist us. Trip customer service reported that nobody would answer the phone when they tried to assist us. It was not until I inquired that were were informed were would be locked out until the next morning. As a result, I had to go out and purchase necessities. Despite the cost and inconvenience all Trip.com offered was $5 in coins, which is unacceptable. The hotel said they would refund to our card but since we booked Trip the couldn't do anything.
That said, the staff was courteous and professional, one staff member even loaned us a phone charge cable which was appreciated.
The room itself was clean, the bed was very comfortable, and this was the best part of the stay.
Breakfast: I don't recommend the breakfast. The offerings were very similar to other hotels but preparation seems to be the weak link. For example, the sausage appeared to have just thawed and was colder than room temp. The eggs were watery with brown chunks in them, perhaps from scorching the bottom.
TLDR: Our needs were minimal and without our difficulties with the key cards and breakfast this would have been a good value. It's concerning that a hotel doesn't have a way to access a room in an emergency scenario.
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