The hotel is good value for money, the room is spacious and clean. It's a half-hour walk from the city center. We didn't like the customer service; we tried to ask for recommendations, but they couldn't tell us anything. Furthermore, they woke us up at 9:20 a.m. on a long weekend Saturday trying to get in and clean the room.
I find that the room design is a bit outdated. It was spacious and the terrace is a nice touch. The air conditioning wasn't working very well and it was hot in the room. The bathroom is clean and the water is hot and has good pressure.
The breakfast is plentiful but the need to order the hot plates and it takes a while to come. I would suggest making them available on the hot trays. Another thing that was weird was the custom tongs each table had, then we had to use them to get the food. I would much rather have one tong on each tray so everyone uses them, I believe it's much more hygienic and practical.
With a stay at Hotel Bestprice Santillana in Santillana del Mar, you'll be within a 15-minute drive of Bay of Biscay and Calle de Santo Domingo. This hotel is 0.1 mi (0.2 km) from Regina Coeli Diocesan Museum and 0.7 mi (1 km) from Santillana del Mar Zoo.
This hotel features complimentary parking nearby and hiking/biking trails nearby.
Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Guests will find features like a virtual front desk.
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks, and housekeeping is provided daily.
The Hotel Castilla Termal Solares had a lot of high expectation, but compared to other hotels in the same chain, the Burgo de Osma and Olmedo, which I have gone, there is a lot of difference in maintenance and storage and facilities such as The one of Olmedo had an outdoor thermal pool and more conservated.In summary, the Solares depends on the room you choose for example a standard, it has very small television and in Olmedo the same category had better television, and generally a higher equal small and old television that you have nor to put Netflix. Breakfast is very well as others.Finally my rating would give you 7/10.
Hotel with restaurant and bar. There were many people who chose this structure to eat and to sleep. The beds were very comfortable, silent was the night. For breakfast you can find a variety of suggestions from classical toast bread to good cakes made at home. Recommended!!!
First thing we arrived into the Bus Station and the Hotel is just across the street.👍 Fabulous.
Reception was wonderful and gave us an upgrade to a King room 👍 Fabulous.
Reception so helpful when we needed to book tickets for a show 👍 Fabulous
Room great, staff & Hotel Fabulous
The hotel is very basic and functional but feels tired overall. The room was clean on the surface, but the floor was dusty; I knelt down to unpack on arrival and my trousers picked up a lot of visible dirt, which suggests the cleaning could be more thorough. The lighting throughout the room is very bright white, which makes it hard to relax in the evenings. There are no softer or warmer lighting options. Amenities are minimal. There was no kettle, cups or basic hospitality tray, which would normally be expected by international travellers. The furniture and fittings feel dated, and while everything worked, the room lacked comfort. The bathroom was clean but very utilitarian, and the overall impression is of an older hotel that hasn’t been fully refreshed. Acceptable for a short stay if you just need a place to sleep, but not somewhere I’d choose for comfort or relaxation.
Very Good
36 reviews
8.1/10
Price from
IDR 1,455,828
per night
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