Pet Friendly Hotels in Berkshire, United Kingdom

Facilities: The room was a bit cold. The central air conditioning wasn't working well. The hotel provided a heater, but it was still chilly! Cleanliness: Not good. Ambiance: It's not far from the airport, which was convenient for an early morning flight. Service: The staff were very friendly and helpful.

The Staff of this Travel lodge are very helpful indeed. All go out of their way to help. When we arrived, Sanjay helped us with car parking and stored luggage for us while we sorted it out. We were given items we asked for when the cleaner forgot to leave them in our room. The breakfast staff were extremely pleasant and helpful at all times. The hotel is in an excellent location and is quiet at night.

Big disappointment, check in at around 5pm and found out there is no electricity. it only came back at around midnight, and again at around 8am in the next morning, they lost electricity again. I don't see any efforts from the staff to ease the problem. Phone signal was bad too adding fuel to fire.

The location was good, right at the services. However, upon arrival at the reception and whilespeakingto the receptionists, the reception area stinked of sweat. But the receptionists were friendly. The bath had marks on it like it hasn't been washed. There was no shower gel. Parking was £5

A beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge! One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service. We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day). Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).

The spa is closed until the end of the year 2026 however it's a nice quiet location. The rooms are a good size, bathroom was clean and spacious shower. Really enjoyed it and will book again.

The overall experience of this hotel is very good, the process from check-in to check-out is very smooth. The service staff is kind and courteous, the room is clean and tidy, the facilities are complete and well maintained. The location is convenient and the surrounding life functions are also very convenient. The overall accommodation environment is comfortable and relaxing. It is a pleasant stay experience. I will have the opportunity to visit again in the future.

Very nice stay. Bed is soft and service is good. Just that room a little small. Must go eat breakfast early to avoid crowd.

A very nice hotel. The room was warm and tidy. The restaurant was good with many food to choose. Easy to find the hotel.

On Sunday when I checked out on Sunday 6th July forget my phone ( Samsung Z Fold 4 in the room when I reached my destination I called the hotel and told them that I had forgotten my phone. The gentleman that I spoke to claimed that the phone was not there and I asked him to ask the housekeeper and he told me that there was no phone that was brought to the reception. I called on Monday and asked to speak to the manager and u was told that she is not in but promised that she will call me back. Today 8th I called the hotel there was no answer. I tried to track my phone on google and the location had been encrypted. And it shows that my phone was on on Sunday night at 1:14 am. I don’t understand how can the phone disappear in the room without trace. Kindly help me to get my phone back. I was on room 310. My contact is ***********.