I am a frequent returning guest.
The hotel is situated at bottom end of Totnes main street. It is a busy hotel and bar, serving food. The building is old with one central staircase leading to rooms. All the rooms I have occupied are very clean, decorated in a tasteful way and the beds are comfortable.. Teas are good quality Tea Pigs a small coffee machine is also provided, plus a bottle of water.
I am a coeliac and vegetarian. Eating in other hotels is almost impossible,they simply do not cater for my dietary requirements,thankfully I am guaranteed a delicious breakfast here.
One of the most important reasons for returning here is the customer service. The staff here are really approachable and friendly. Any issue you may have regarding your stay, they will do their best to help you resolve.
T have stayed in other hotels etc if there aren't any vacancies here but from my experience if you like a relaxed friendly environment, lovely rooms, location Totnes as a base, then this is the place to come .
It is also a short walk away from the most beautiful cinema I've ever been in, which is tucked away, along the main high street,
My only wish is that more free parking was available . The hotel offers capacity for approx 6 cars at the rear of the hotel. There is plenty of paid parking in main street and nearby Morrisons.
Very welcoming reception. Evening meal was awful. Couldn't get under shower as water was too hot. Breakfast was a nightmare. People sat down after us got served before us. Eggs Royal came with no eggs and full breakfast came with wrong eggs. Waiter accidently dropped a flower stem into my coffee (and the water they were in was not fresh) and left it for me to replace coffee. Not impressed.
Although the standard twin bed room we occupied is quite small, it is well decorated, has modern furniture and is spotlessly clean. There is a recent shower unit, a TV, a fan, and tea and coffee making facilities. There are twin electrical sockets and 4 USB outlets adjacent to each bed. While the window looks along the coast rather than directly out to sea, the view is very pleasant. The English breakfast was good, and the manager, Adam, very helpful. There is parking on a hard-standing at the side of the hotel. The sea and pier are close by, and the main shopping area is walkable. Overall we enjoyed our stay a lot. Two constructive suggestions are (1) a shelf in the bathroom for toiletries which won't stand on top of the curved sink, and (2) provision of a toilet brush.
Big problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk
Great location for the south-west coast path. Room comfortable but the quality of the service, food and drink was outstanding. Breakfast menu and dinner in particular had a broad range of locally sourced foods that were cooked and prepared beyond our expectation. Wine and beer choices were equally as impressive. We've travelled quite a bit in North Devon and this is a gem of a place.
Located in Paignton, The Esplanade Hotel by Compass Hospitality is just steps from Paignton Beach and a 3-minute drive from Paignton Zoo. This hotel is 2.3 mi (3.8 km) from Torre Abbey Sands and 3.2 mi (5.1 km) from Princess Theatre.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of The Esplanade Hotel by Compass Hospitality, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 83 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.
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AAdrian CaseyBrilliant location near beach. Aimed mainly at families, evening entertainment typical holiday camp for young children or oaps. Very good service and well maintained facilities. Excellent breakfast, clean rooms and fun games onsite like crazy golf. I had party of 3 adults staying in the hotel side. Best value in the area for a room with 3 or 4 adults. Highly recommend for a trip to North Devon
BBradleyConvenient and flexible stay. Very friendly staff and generous portions for breakfast. Can be noisy in the mornings, especially with windows open.
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