Pet Friendly Hotels in Dorset, United Kingdom

The welcome during check-in needs to be reviewed. I didn't have breakfast, only dinner. A fruitless discussion began, and the receptionist actually noted that there was no breakfast, but only dinner... No one explained how the hotel worked, where the restaurant was for dinner, and I just asked what time it was. I felt out of place. I had two bags upon arrival, I struggled to get in, and no one was there to help... My English wasn't great, but I made the effort to communicate. On the other hand, the waiters in the evening restaurant were kind, pleasant, and attentive. Bravo! Check-out was much better, and they were understanding. Nothing to complain about. They always had a smile. The hotel is very clean, nothing to complain about.

This is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.  These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure. About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.  Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor. I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them)) The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it.

Absolutely loved the style and the tradition the ambience and the overall layout and atmosphere of the place it’s a shame it needs a paint job and some of the floorboards are squeaking on the west wing other than that beautiful beautiful hotel love every bit about the period style

Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much

This should be the best hotel in Bournemouth, right? The views and location are amazing, absolutely nothing to complain about there. Now for my gripes: 1. At check-in, they didn't even mention that toiletries and slippers needed to be requested. I got into the room and there was nothing. I had to ask specifically before they'd tell me. Although they did provide them later, why can't they proactively inform guests at check-in that these aren't automatically provided and need to be requested if desired? 2. The breakfast selection is pitifully small, and the person making eggs often walks away for extended periods. There's already so little to eat, and then you have to wait for them... Other than that, there's nothing else to report – nothing particularly good, nothing particularly bad.

Very good hotel, breakfast is a full English breakfast. The room has been redecorated and looks brand new. The hotel staff are very friendly and will help solve any problems.

It was very nice the rooms were clean and the beach was very close.The staff was very kind and nice,I would definitely book again i am very pleased with this hotel my kids also loved this hotel more than me. I would most definitely recommend this hotel to others. However I would say if there is a family you book the rooms near each other in advance. Overall my whole family loved this hotel.

This is a two star hotel and once you remember that, you know that it is awesome. Clean comfortable and a nice location. Staff are friendly and helpful and really a credit to the hotel. This is my first choice when I stay in Bournemouth again and I will now look for the Travelodge brand more widely. Thanks.

房間不錯，設施齊全，酒店比較新，但是頂層有點閣樓，有斜面。英國酒店的通病，毛巾少。這次是沒有浴室的墊腳巾，也沒有地漏。海邊不遠，可以步行前往，看夜景。

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.