The hotel's location is great, right in the outlet village. It's about a ten-minute walk from Portsmouth Harbour train station; just enter the outlet from the station. The staff were all very friendly, patient, and enthusiastic. The hotel offers free luggage storage. After booking on Trip.com, I was notified via email that the central air conditioning was still under repair. Upon check-in, they gave me a can of water. The hotel facilities are typical of an older budget hotel in China, quite dated. The price was a bit high. In the room, there was only shampoo, conditioner, and hand soap, which seems to be common in UK hotels. The room was clean and well-maintained, but there was no desk, only one chair, and no charging points near the bed. Breakfast was a standard continental spread, sufficient to fill you up. A pleasant surprise was finding a Whittard store downstairs where I bought my favorite fruit tea at a discounted price. Right outside the hotel, there's a Tesco supermarket, and opposite Tesco is a brunch spot. There are also several restaurants and cafes within the outlet village, making dining very convenient. From the outlet, it's about a fifteen-minute walk to the Mary Rose Museum, where you can see King Henry VIII's favorite warship, salvaged after more than 400 years at the bottom of the sea – a must-visit for history buffs!
Excellent location right next to the train station, 5 min walk to West Quay shopping mall and IKEA. On-site parking available which is very convenient. Parking lot is shared with Ibis and Novotel. There was a wedding event in Novotel in the second evening, the parking was full when we came back. Even though we paid for 3 days parking already there’s nothing the hotel staff could do. Luckily we managed to get the last parking spot later.
The shower is nice and hot but the design of the shower cubicle does not give you proper privacy, maybe a concern depending on who you share the room with.
Nice hotel. Rooms were nice however there were black hairs all over the floor in the bathroom. Good location, not to far from Winchester city centre. Disappointing that a 4* hotel charges for parking through. Didn’t even think to check this as free parking is pretty standard but they wanted £10 at check in. Disappointing
Conrad at the check in desk was really helpful ! We checked in late and he was very kind and helped us get checked in quickly and transferred to our room.
Nice hotel, warm winter and cool summer, no air conditioning (no air conditioning), the temperature difference between morning and evening is very big, pay attention to the increase of clothes, the town is very warm, it is too expensive to go to London train
Pleasant room. Only stayed for 8 hours in total, so did not use any of the hotel amenities. Decor is looking a little worn but far from outdated and dilapidated. Bedroom was a fair size and tidy. Tea/coffee supplies, bottled water, hairdryer, iron, soap/shampoo/shower gel. The only thing thing letting the stay down was the bed. The frame felt a little unstable and the mattress felt very ‘bouncy’ and cheap. I still managed to sleep ok but I have slept in much more comfortable beds at basic hotels. Overall, for the amount I paid, it was well worth the stay.
We stayed for 1 night at this hotel. The room was lovely and staff were friendly. I requested a room with a bath which we got. However there was no plug in the bath so it wouldn’t fill up. The reception was helpful at getting us a new plug tho. We also used the swimming pool which was lovey and very clean. Overall a good experience.
So I went there on Thursday 18th- Sunday 21st January. Myself and my husband got there and was greeted very politely by a lovely lady at the reception. We got to the room and was happy with everything. The only downside to the hotel is they don’t have dining services but there is a spoons next door. The staff are delightful and especially to the lady on Thursday (I can’t remember her name) and the 2 receptionists working on Thursday night :)
Very Good
45 reviews
8.9/10
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GGuest UserThe staff were very attentive and allowed us to check in early, They gave good advice on surrounding amenities, and were helpful throughout our stay. Although our room and shower room were was small, they were both clean and very well presented. The food in the pub was of a good standard and we were made to feel very welcome.
GGuest UserAmazing food no words to say how wonderful dogs welcome and food served all day Roast beef as picture was outstanding we also had rack of ribs filly burger and fish n chips all massive portions and truly lovely. The staff were friendly and helpful without being over helpful. Enjoy 😉
GGuest UserVery authentic English country hotel, the surrounding area is beautiful, it is recommended to enjoy its dinner and breakfast, it tastes great.
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