The room is so spacious. Couple of gripes are i was unable to have a coffee as the kettle had seen better days and was really grubby inside. When we got out of the lift at floor 1 there was an overwhelming smell of ******** as if someone had been smoking it in their room. We just looked at eachother as it is a personal dislike of that smell. Its very distinguished and lingers - the smell remained each time we got out of the lift. Service was impeccable.
We stayed over for a night - late check in and out. The staff were very attentive and accommodating. We have 2 children, a 4 years old and a 5 months old. We arrived quite late and so were the last table in the restaurant for dinner as well as the last to join the breakfast. However, the staff made sure we have all we needed and tried their best to help us. Impressive service and a pleasant stay. We will definitely come back to this hotel in the next visit to Lancaster.
Was fine up until me and my partner came back from a gig, around 22:45, and found ourselves fully locked out for a good 20 minutes, had to have the security officer from next door to call the worker at the President to open the door. Nothing, not so much as an apology, for leaving us out in the cold.
Free parking - lie.Had to pay £14 quarter mile away. Unwelcoming reception behind screen. Struggled to get key card to work (twice). Terrible noise from sirens (hospital nearby). Wont use hotel or trip.com again. Review system is very awkward.
Great pub to stay at. Comfortable rooms great shower/bath. Good offering excellent and innovative don't miss specials board. Breakfast was good value choose the £15 option better vfm. We are both coeliac and this inn has a great GF menu. Staff are great very friendly and helpful. Recommemded.
I have stayed here a few times and in general had a pleasant stay. I booked last minute for a Saturday night and I was very disappointed to find a party going on until 12.00. T he music was pretty loud and I had booked a double but was given a twin. I feel that when booking I should have been told there was a disco on and I could have booked elsewhere. On a positive note I appreciate the free parking.
We had an amazing time this weekend. The kids loved the fact there were 3 TVs and 2 bathrooms, a swimming pool, jacuzzi and steam room. The facilities were great. So much space to chill out and to sit and eat. An amazing last minute find. Free parking and so close to the shops and beach.
Reasonably priced hotel with all the basics and friendly service. One girl changing the rooms when we were leaving saw me struggling with my luggage and hurried to carry it to the main door for me which I really appreciated. The room was clean and adequate but our stay was somewhat spoiled when we discovered that the shower was stuck on extremely hot..too hot to use temperature so we had to content ourselves with washing at the wash basin which we didn't appreciate.
We were dissappointed in the car parking situation. It wasn't exactly made clear that you need to drive into where it was marked exit and press for them to lift the barrier. Then unfortunately there was no room so had to call into reception to find out where we could park it was a bit stressful and could have been avoided. The hotel itself is very secure as you need to press for access to the entrance. Once up to reception on the first floor we were welcomed and allocated a room. The room was very tired with marked and scratched walls and ceiling. The bathroom had all the ususl facilities but a great big crack was in the tiles on the floor about two and half feet long. The shower head was dirty and the bottom of the main door was peeling away. The bed was two single mattresses put together which were obviously well used and meant there was a bump in between which wasnt very comfy. The bar was expensive for drinks and the staff seemed to multitask serving and cleaning tables etc. Some of the same staff were at breakfast and it just felt a bit overall short staffed. The breakfast itself was adequate but basic. We did notify reception on checking out of our findings as we are not usually ones to complain but the issues do make a difference and some just general maintenance.
Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people!
Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!
Very Good
116 reviews
8.6/10
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VND 1,413,458
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7.0/10
GGuest UserPamela & Peter were great making sure I had everything I needed, including car parking availability. The bed was very comfortable, the shower was basic but hot. I didn’t use the tv & nearby chair but they were available. The breakfast was good & I had a very tasty home-made steak pie & veg one evening. Plenty of pubs and curry restaurants nearby.
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