Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2026.03.28
Room was well set out with comfy bed, armchair and everything that we needed. Staff were excellent with particular praise for Jack, the maintenance guy who, despite already having left for home, came back to retrieve my rings that I'd dropped down the basin. Breakfast was also very good and plentiful. Would definitely return.
Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2025.06.03
When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this
Hotel near City Centre,Liverpool66.7% of visitors choose this area
CClaire.B2025.11.26
Stayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2025.12.08
Hi, as we were leaving the hotel today I mentioned the cost of our stay was £193.50 for a one night stay with a continental breakfast! There was no kitchen facilities to offer a cooked breakfast or food. I feel this is soo expensive, your sight had no mention of the kitchen being closed or the replacement of a cooked breakfast with a basic continental option. I also mentioned the room 208 was tatty with stains on the carpet, the toilet roll holder was hanging off the wall. It was mentioned that because Everton were playing at home that’s why the cost went up!! I understand economics but to increase the cost by nearly £120 is ridiculous. We have stayed at the Aloft on a number of occasions but feel we won’t be returning in a hurry. Can you please look into my comments. I would appreciate some form of refund or compensation. Many thanks Lee Atkinson
Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2026.02.15
Location is great. It’s across the road from the Albert docks. 1 minute’s walk. 🚶
Breakfast is great. Staff are efficient and helpful and check in was rapid. We had a great time.
The rooms are clean but grotty, they feel like too many stag or hen dos have been through the hotel. This is not the staffs fault, the shared space is lovely and has a good vibe. The rooms do have a working tv and great internet but are below standard to what I had expected of Ibis. 🛜
Hotel near City Centre,Liverpool66.7% of visitors choose this area
GGuest User2025.05.30
The location
The view for LFC parade
Great view and great atmosphere
The hotel reception
All is good
I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring .
Hotel near City Centre,Liverpool66.7% of visitors choose this area
MMattsim832023.01.24
Nice clean budget hotel in the centre of Liverpool , friendly staff and a comfy bed , everything I needed and
with bars , shops and train stations within walking distance I would definitely recommend 👍
We had a great trip and stay at this hotel. Nice lady called Natalie in reception. We were on the third floor and all new carpet throughout. Lovely spacious family room. Comfortable beds and great bathroom with bath and shower. Good hot water pressure flow. The hotel is old fashioned style but I love this and the character. Great bar inside and also lounge area where you can watch the world go by.
All very clean. We got a great deal and would recommend this very central location. Less than 10 minute walk from the train station.
Hotel near City Centre,Liverpool66.7% of visitors choose this area
__wfo1****2025.09.02
Location: Right next to the train station, with a direct passage to the station, so you don't need to go outside. The room was quite spacious, though I could hear some train noise, but it didn't disturb my rest. I really loved the lobby's decor.
Very clean and central to all amenities, no one on recepyuntil 3 pm so I had to carry my suitcase around with me for 2 hours , that’s my only complaint as I thought would be able to drop my case off. Would definitely stay again , it’s very near friends I was visiting for the 2 days .
Very Good
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8.2/10
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8,4/10
Very Good
GGuest UserHi, as we were leaving the hotel today I mentioned the cost of our stay was £193.50 for a one night stay with a continental breakfast! There was no kitchen facilities to offer a cooked breakfast or food. I feel this is soo expensive, your sight had no mention of the kitchen being closed or the replacement of a cooked breakfast with a basic continental option. I also mentioned the room 208 was tatty with stains on the carpet, the toilet roll holder was hanging off the wall. It was mentioned that because Everton were playing at home that’s why the cost went up!! I understand economics but to increase the cost by nearly £120 is ridiculous. We have stayed at the Aloft on a number of occasions but feel we won’t be returning in a hurry. Can you please look into my comments. I would appreciate some form of refund or compensation. Many thanks Lee Atkinson
GGuest UserLady on the desk was lovely and we were booked in quickly
We had already checked in on line but we then had to pay for parking which we knew about as we've stayed here before
Didn't have breakfast
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