The hotel's service was simply impeccable. From check-in to check-out, the staff were consistently warm, friendly, and incredibly efficient. They were always quick to respond to guests' needs and went out of their way to accommodate any special requests. Whether it was offering travel advice or arranging transportation, they made sure guests felt truly cared for.
It has becamea regret going to Boten. Staying at this hotel had no problems and was about glad when arrived. However damaged items in room prior to entry that could implicate (previous hotel did) then after much hatred felt through deceitful delusions , insults, accusations and discrimination (including language deceit to vulnerabilities) with pain from phones, hidden devices and internet (manipulated from other guests) while many were happy laughing at me with disgust or create defamation for more problems to receive. This area was nice but became exactly the same as many part of Lao. The area became too noisy with loud sounds or music where people knows how to use technology to create suffocation swollen pain and fever hurt.
Worst was this area provoked ill feelings to China. Look at these photos of prices manipulated from internet of worthless exploited tourism to money.
Hotel offers airport/train pickup. But my request to pickup via Trip.com was overlooked. However, the staff services were great and helpful. They offered drop off at the Laos border customs on checkout and call forward to my next destination hotel.
There is a serious issue that the management needs to look into. My room had strong cigarette smell and when I asked for nonsmoking room, I was told there is non available! I had a serious headache caused by the cigarette smoke smell despite I opened the window through out the night!
Posted on Jan 27, 2025|Deluxe Mountain View Double Room
Moni&Chris
We got a free upgrade to a huge apartment. Everything clean, ok WiFi, we also got a trolley for our luggage as the hotel is huge...
Show more
Price per night from:€15
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.