If you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
The location is fantastic. The room was a bit small, likely due to being right by the train station, but it's perfect for exploring the city on foot. It was particularly convenient for our trip to the Wieliczka Salt Mine, as we could leave our luggage at the hotel and collect it on our way back. The front desk staff were incredibly nice!
The hotel is in a great location between Auschwitz and Energylandia. It is a really nice hotel. Unfortunately, they are not so good at keeping it clean. In the 5 days we were there, they didn't even manage to refill the toilet paper in the room. We had to do it ourselves.
There is a restaurant below the hotel and our room was right above it. Loud music played in the garden until 11 p.m. You would have thought the music was in our room, it was so loud. Otherwise, the room was really big. The fridge in the room was also very loud, so you couldn't sleep. We turned it off.
The breakfast buffet was OK. I've seen better ones, but also much worse ones.
You can see that the hotel is a bit old. But overall, it was good for the price.
Check-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
We had a very good stay at the hotel. Friendly staff, room is clean and comfortable with tea and coffee making facility , breakfast is great with lots of options and hot food. There are many drink choices from coffee to tea to hot chocolate and juices.
The location is in a nice location, not far from key attractions and Old Town.
The rooms are spacious although the decorations are a bit from previous era and old school.
The staff is nice and friendly. Many groceries and restaurants in the area as well as tram for easier transportation.
This is my second time here. The first time was amazing. I didn't expect there would be new surprises the second time. I love it❤️. There are many restaurants nearby and the food is great. I like it very much!
The best hotel out of my europe trip from vienna, prague to poland.
Great service from the front desk and was helpful with my passport left behind in prague.
Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel.
Overall, would go back just for the hotel
Amazing
126 reviews
9.7/10
Price from
AED 701
per night
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9.3/10
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MM626328****I had an incredible stay at this hotel in Poland! The staff were warm, welcoming, and always ready to help with a smile. The rooms were spacious, clean, and beautifully decorated, with comfortable beds and modern amenities. I especially enjoyed the delicious breakfast buffet each morning—plenty of fresh and local options. The location was perfect for exploring the city, close to public transport and major attractions. The hotel also had a relaxing spa area, which was a lovely bonus after long days of sightseeing. I would definitely recommend this place and look forward to coming back soon!
GGuest UserI was very satisfied with my one-night stay at Hotel Wentzl for New Year’s Eve. This was the last available room I could find for December 31st after all other platforms were sold out.
I only requested a room with a nice view, but was pleasantly surprised to get Room 23 with a perfect, direct view of Rynek Square, ideal for watching the fireworks. Truly an unforgettable memory for New Year’s Eve 2025.
The room has a classic, older style but was comfortable and well maintained. High ceilings, strong heating, hot water, and full amenities including toiletries and slippers. Check-in was exactly at 2 PM, and the staff were polite and very supportive.
Highly recommended for location and experience.
GGuest UserCheck-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
AAnonymous UserLoved the place. Right next to the central train station, which also had a huge mall and supermarkets near by. Close to old town. The apartment was spacious with a kitchen, including a microwave, stove for cooking, utensils, plates and fridge. The room was slightly warm (perhaps because we did not know hot to operate the AC) but it was alright. The bedroom was facing a road and could get a little noisy at night when people walked past/ loud cars went through, but it didn't wake me up or anything. There was also ample space in the closet. The staff there were also very helpful and nice during our interaction. Would recommend.
GGuest UserComfy bed, fast wifi, good service. There’s a tablet in the room that controls everything, which is my favourite. The TV support youtube and is very large. Free hot drinks from coffee machine. Only downside is that the room is a bit small.
GGuest UserThe room is clean, hygienic, transparent, bright, the waiter is very friendly, the location is good, not far from the old town, about ten minutes, and most importantly, very close to the station, convenient for travel, very satisfied
AAnonymous UserB&B hotel located in Nowy Targ, a town close to Zakopane. The room is clean and tidied everyday. With amenities like water boiler, hair dryer, etc. everyday there is 2 bottled water provided. Location is close to Nowy Targ bus station and restaurants. A supermarket right next to the hotel, opened until 2330. I definitely recommend this hotel if you are planning to ski in zakopane.
HHIU LAMLocation: it’s around 700m walk from a tram station, takes a while to get to city centre. There’s a bus station that is just next to the hotel for going to the airport. Room is okay spacious. Kettle and coffee etc, WiFi, hangers, TV provided. No hair dryer/ fridge. WiFi connection is quite weak tho. Hygiene is okay.
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