The hotel is a little older and it lacks a renovation. Breakfast is OK, but nothing special. Personal was totally overflowed with filling and cleaning the tables. I think you need some more staff. There are no direct contacts. All about messageing. Something difficult if you have no mobile network and are dependent on wlan. There are different WiFi connections with different passwords everywhere.
The hotel was presented to us, the room was receptionable, bed, towels, welcome message.
Good breakfast, hot shower.
The environment was pleasant, even being low season, there was no overshoot noise, game room, clean pool, even being winter, waiting room and other organized environments.
We like it very much.
The room is cleaned every day, the surrounding area is very safe, and there are many dining options. Although it is not a new hotel, it is worth the price. If you are on a business trip, you can choose this hotel.
We are always very well-served, everything very clean and organized, we are in the tower where the right of the entrant enters, we are a little uncomfortable with the noise of the event.
In October we should go again, we would like to stay at a higher floor.
Also, at a constructive level of criticism, compared to once again, the breakfast was not so good, was well filled and we noticed a lack of organisation.
I often come to live, the room facilities are average, the surrounding is very safe, the hotel is very cost-effective, no problem, come back next time! ! ! ! ! ! ! ! ! ! ! ! ! ! !
O lugar estava com cheiro de mofo, fomos para outro quarto muito melhor. Mas não havia tomadas para carregar o celular ou o notebook uma cadeira para trabalho nada disso havia, mas o pessoal que trabalhavam lá foram bem atenciosos.
This place is very close to Caxias Airport. The taxi is 36 Brazilian reals. The facilities are a bit old, but the service staff are very enthusiastic and can communicate in English without limit. I will choose to stay here next time
This hotel is so difficult to invoice, so it is best to set online payment, Trip.com provide the option of invoice, otherwise it is easy to have the invoice to crash, I asked Trip.com to help for several days to arrive.
Nada a reclamar Apesar de ser u hotel antigo, tudo muito conservado, confortável, ótima localização, roupas de cama e banho limpas e em excelente estado, café da manhã excelente. Nada a reclamar, apesar de termos ficado apenas 2 dias mais ja percebemos que o hotel é excelente|!!!!
Very Good
126 reviews
8.8/10
Price from
CAD 70
per night
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8,5/10
Very Good
GGuest UserWell located, when you take a trip of many hours you can't wait to arrive and rest, very good service and facilities, perfect breakfast with a lot of variety for all types of diet.
We had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.
GGuest UserAmazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.
GGuest UserThe experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!
GGuest UserRECREACIONISTAS nota mil. Diversas atividades no dia da criança (e final de semana). Pretendo voltar todo ano nesta época. Minha filha adorou. Única reclamação é que só tinha um recepcionista e quando este saía não ficava ninguém em substituição.
NNetunia MichelePerfect staying! Place is a breathtaking and the breakfast was very good! Recepcionist, waitresses and everyone were so kind and polite! We will definitely return!
DDanilo Garcia GrandoWe had a great time at the hotel. The only thing missing is a heated pool to be perfect. The food was delicious and the attendants were very friendly.
GGuest UserThe apartment was comfortable, and the process for checking in and out, which is entirely online, was rather smooth. The shower could be better.
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