I stayed at this hotel while visiting Calgary for my son’s tournament. Overall, the hotel was clean and comfortable. One of the two elevators was under maintenance, but since the building only has five floors, it wasn’t a major inconvenience.
The room had a kitchenette with a sink, which was convenient for heating up simple meals in the microwave, and the refrigerator was a good size. However, the bedside lamp and the desk lamp didn’t work, and the outlets near them also seemed to be out of order. I had to unplug the clock to charge my phone.
Among the four pillows on the bed, one had a noticeable bleach smell, so I set it aside and used the others — it would have been nicer if they had been rinsed more thoroughly.
The staff were friendly and helpful overall, and the ice machine worked well. The hot tub in the pool area was also very enjoyable.
Despite a few minor issues, I was satisfied with my stay and would consider staying here again in the future.
The cleanliness is actually OK, but it's quite run-down. The wash basin in my room was completely cracked and looked disgusting. I couldn't get through the two days I stayed there; it was a bit nauseating just looking at it. The breakfast was OK. Parking was convenient.
My experience at Amenida was wonderful. Check-in was smooth, the staff were professional and kind, and the room was tidy and cozy. I appreciated the free parking and Wi-Fi, which made my stay hassle-free. The hotel is also close to downtown and the C-Train, which was very convenient. Highly recommend for anyone looking for an affordable and comfortable stay in Calgary.”
Good overall, just needs to be a bit cleaner. It also gets pretty loud at night. You can hear a loud noise every time someone opens their door, which is really disruptive. Someone should definitely look into that. Otherwise, it’s a nice location
I reserved this place for my son's tournament. I stayed well for 2 nights without any inconvenience. However, the table and refrigerator here were too small, so it was a little uncomfortable, but it wasn't a big problem. Some other hotels made loud noises with heaters and microwaves, but this place had a microwave inside the storage, so I could use it quietly while my son was sleeping, and the heater noise was not loud. The front and housekeeper staff were generally friendly and the ice machine worked well. Also, it was nice to have a drinking fountain on the main floor and the swimming pool.
Love the location that can travel to Banff Park and the nearby nearby (should have a car to drive) and the staff are polite. Our room has a beautiful view even though it is on the ground floor. If you like the peace of a small town like Cochrane, it should be another option. And going to Calgary airport is a short drive away.
I have stayed in this hotel many times. The location and facilities are excellent. It is a very good choice for Jasper. However, the soundproofing is average. Even late at night, there are still children running in the corridor, which is very noisy. If you need quiet, you must make a request, otherwise you will be arranged to a room at the farthest end of the corridor (a long way to go).
I was told by the front desk that the cost for a taxi to get to the airport was approximately $50. Then I was told by another member of the staff that it was around $65. I asked the staff to go ahead and book me the taxi and I ended up paying $80 to get to the airport one way. The hotel really needs to figure out a system with the taxi cab drivers regarding flat rates because $80 for Edmonton is unacceptable.
The service was excellent. I left too early and didn't have time to eat breakfast, so they thoughtfully prepared a free box breakfast for me. It was great. The room had a great view and the sunset was beautiful.
Great
119 reviews
9.2/10
Price from
US$104
per night
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7.8/10
Good
GGuest UserThe breakfast could be more better no fries were there except whole an apple. I would prefer to have more fruits that is ready to eat
GGuest UserHotel room was clean and staff were kind The temperature of the hot tub was lukewarm and jets barely moved the water, also the shower water pressure was very poor but otherwise a good stay. We didn’t opt into dining for there for breakfast just had other plans.
GGuest UserThe staff was super friendly and very helpful. I called down for extra bath towels and they were delivered within minutes. The hot tub was out of service during our stay but those things happen and can’t always be controlled by the hotel. The kids absolutely loved the slide and spending time in the pool. Only complaint I’d have there is that the pool towels were super small, we just doubled up and made it work. Not really a big issues. Breakfast was also included in our reservation and it was great. Good variety and included bacon/sausage and eggs. The space for breakfast was nice and open and lots of seating. I would definitely stay here again.
GGuest UserOverall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
SSky C.I stayed at this hotel while visiting Calgary for my son’s tournament. Overall, the hotel was clean and comfortable. One of the two elevators was under maintenance, but since the building only has five floors, it wasn’t a major inconvenience.
The room had a kitchenette with a sink, which was convenient for heating up simple meals in the microwave, and the refrigerator was a good size. However, the bedside lamp and the desk lamp didn’t work, and the outlets near them also seemed to be out of order. I had to unplug the clock to charge my phone.
Among the four pillows on the bed, one had a noticeable bleach smell, so I set it aside and used the others — it would have been nicer if they had been rinsed more thoroughly.
The staff were friendly and helpful overall, and the ice machine worked well. The hot tub in the pool area was also very enjoyable.
Despite a few minor issues, I was satisfied with my stay and would consider staying here again in the future.
GGuest UserNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
AAnonymous UserI am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
Hotel near University of Calgary District, Calgary
Price per night from:US$85
8.2/10
Very Good
GGuest UserGood overall, just needs to be a bit cleaner. It also gets pretty loud at night. You can hear a loud noise every time someone opens their door, which is really disruptive. Someone should definitely look into that. Otherwise, it’s a nice location
MMichelle BillingtonI always enjoy my stay at Deerfoot Inn & Casino. The purpose of my trip was to hang out with my sister and catch up on our lives. The deluxe queen room was spacious and welcoming. I found a stain on the top sheet when the cover topper fell away. Just looked like a coffee stain, but jeez?! We went down to the buffet for supper, and the prime rib and scalloped potatoes were delicious, as well as the other entries. After we ate, we sat in the lounge next to the restaurant. I loved the big, comfortable chairs we chose to sit on. When I got up to use the ladies' room, my hips were out of sorts for several steps because the chairs are sitting too low. May I suggest they update the furniture as I noticed other older guests having the same issue.
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