Hotels With Swimming Pools in Puntarenas, Costa Rica

Ctrip 1k7 one night, in the official website, there are often 133 knives for two nights. Emmm... I know when I live. The hotel takes a taxi to the town for 4 knives or 2000 local coins. The environment is really good, hotel catering is not expensive, but with a 13% tax and a 10% service charge. Two people have a meal of about 70 knives.

I’m a pretty average traveler - I’ve been to 8 countries, so more than a lot of people but also less than a lot of people, but this was by far my favorite place I’ve ever been. I’ve always said I won’t return to a place, so I can keep exploring, but I would come back here without a second thought. The resort was truly amazing. They take their conservation very seriously with their practices and protected wildlife areas. The resort was ALWAYS clean despite being in the middle of the jungle and just generally beautiful. The staff was super kind, everyone seemed very genuine and happy to be there. Shout out to Yerald & Mar at the pool bar for the constant attentiveness and smiles (and drinks of course). Also shout out to Elias - the onsite naturalist that leads the night hikes. He was so knowledgeable, showed us so many cool animals, and has worked with National Geographic! He knows his stuff. Between excursions and the resort, we saw new wildlife everyday. There were capuchins on our balcony, you could hear the howler monkeys daily, iguanas, opossums, raccoons, geckos, macaws, sloths, grasshoppers the size of your face, and we watched humpback whales from our balcony every single morning. Since going in the off season, not all of the restaurants were open but what I ate was phenomenal. Breakfast buffet daily with rice and beans to die for and dinners at La Galería were 100%. I highly recommend going here and doing everything you can.

Very good hotel, as introduced, there are two large and one internal swimming pools. It takes only 3 minutes to walk to the beach. The sea is not very clean and transparent. It is a bit mixed, and the beach is very long. It is suitable for photography. There are free drinks and drinks throughout the hotel, including self-service three meals a day, but there is no seafood dinner, just a simple home-style Western style, meat, vegetables and fruits, you can eat.

We thoroughly enjoyed our stay at Shana and found the room, facilities and staff excellent. The breakfast, the bar and the dinners were equally excellent and the beach was also an added bonus. We plan on returning to Shana on our next visit it Costa Rica.

Beautiful resort with warm pool, clean beaches, and good service. The food has been very good with extra points to the coffee cafe. Considering it’s the off season, we had plenty of open space to ourselves with beautiful weather. The promotional plan they offered was not well executed, and we had to make several trips to the front desk to get it cleared up. But everyone was very accommodating to help.

The hotel and Staff, excepting the bookkeeping/ management. were great. My complaint is the hotels cancellation of reservations for 4 rooms for 10 days were made on July 12, 2024 through Expedia/AARP. First day payment for the rooms was credited that day. Final payment was scheduled for check in on February 10. On February 9, the hotel cancelled the reservation for nonpayment, 24 hours before we could check in. They said all payments would be refunded. No reason was given for cancellation for nonpayment before the payment was due or why they had money to refund. Communications was extremely poor. I got different stories from 3 people. I was finally told they would hold 4 rooms. They said they would call or email, then I got a WhatsApp message (Luckly I have WhatsApp on my phone) that a colleague was wrong and they would cancel if we were not there by 3 pm, this was after I had offered many times during our conversations to pay the entire amount over the phone and was told it was not necessary. Good news was they had 4 rooms when we got there. The manager's response to the early without notification cancellation was indifference. Her response was if they owed us any money it would be refunded. Np apology or concern that the anxiety of not having rooms for 7 people for 10 days ruined 2 days of my vacation.

I’m a pretty average traveler - I’ve been to 8 countries, so more than a lot of people but also less than a lot of people, but this was by far my favorite place I’ve ever been. I’ve always said I won’t return to a place, so I can keep exploring, but I would come back here without a second thought. The resort was truly amazing. They take their conservation very seriously with their practices and protected wildlife areas. The resort was ALWAYS clean despite being in the middle of the jungle and just generally beautiful. The staff was super kind, everyone seemed very genuine and happy to be there. Shout out to Yerald & Mar at the pool bar for the constant attentiveness and smiles (and drinks of course). Also shout out to Elias - the onsite naturalist that leads the night hikes. He was so knowledgeable, showed us so many cool animals, and has worked with National Geographic! He knows his stuff. Between excursions and the resort, we saw new wildlife everyday. There were capuchins on our balcony, you could hear the howler monkeys daily, iguanas, opossums, raccoons, geckos, macaws, sloths, grasshoppers the size of your face, and we watched humpback whales from our balcony every single morning. Since going in the off season, not all of the restaurants were open but what I ate was phenomenal. Breakfast buffet daily with rice and beans to die for and dinners at La Galería were 100%. I highly recommend going here and doing everything you can.

We thoroughly enjoyed our stay at Shana and found the room, facilities and staff excellent. The breakfast, the bar and the dinners were equally excellent and the beach was also an added bonus. We plan on returning to Shana on our next visit it Costa Rica.

The photos of their rooms look exactly like the actual room we received ! If anything the room appeared bigger than what we expected. We had booked the king bed room overlooking the pool and it was perfect. Except for one thing that I shouldn't/wouldn't have let bother me but here is what happened - you do the decision. I asked about laundry service and was told by the front desk guy that I should save my $$'s and use the oversize bathroom sink (and it was) then hang my clothes on the little wire units that were in the shower area. Simple enough except after I did the wash and rinse & squeeze of as much water as possible, I went to hang the clothes on the wire and it broke, so pulled out the 2nd one, same thing it broke before I could even hang anything up ! So I went back down to the front desk and explained it all and this time the gal that was there told me to bag it up and they would do it for $7/kilo, I stated that I would do this but since it was already wet, there wouldn't be an accurate weight. She told me not to worry and that they would weigh it after it was dry, so I complied and dropped it off. Next day I went to retrieve it and was alarmed that my 3 tee shirts, 2 shorts and a couple of underwear's were going to cost way over $20 ! I was told be a different person that there was nothing that could be done and I could just pay it or they would add it to my bill at checkout. I paid the bill for what may have been 3 lbs (1.25 kilos max) of stuff. So in closing stay here for the rooms (and we probably would again) but don't have your laundry done here because they will ream you !

Ctrip 1k7 one night, in the official website, there are often 133 knives for two nights. Emmm... I know when I live. The hotel takes a taxi to the town for 4 knives or 2000 local coins. The environment is really good, hotel catering is not expensive, but with a 13% tax and a 10% service charge. Two people have a meal of about 70 knives.

The hotel consists of many buildings spread across a hillside. Shuttle service is available between hotel buildings, but not to off-property locations. Internet service/WiFi was not available near the rooms (also noted in someone's review from last month) and cell phone reception was very spotty. The bathroom area lighting is very dim. Noise from the hallway and outside can be bothersome as the only ventilation is through open window slats which is OK for the climate, but if you pull down the ceiling to floor shades/curtains for privacy, the ventilation slats are blocked. I would not rate the hotel anywhere near ”78” for walkability as shown in the TripAdvisor summary. The grounds are nice and wildlife is around but depending upon which building your room is in, it could be 1/2 mile or more up/down a steep incline from/to the restaurant & lobby common areas where WiFi was available, you'll need to call for a shuttle and wait 5 - 15 minutes for a ride. The restaurant and food were good and staff were friendly. The room was clean and large, but had limited furnishings. Our room had no decoration and the only two chairs were for the balcony, there were no chairs inside the room.

We really liked this place. It is not top end luxury, but it is clean, comfortable and has a very convenient location. The nature trail, common areas, pool area and gardens are all very well maintained. The included breakfast was also very high quality and the reception staff were all very welcoming and friendly. We would happily stay here again. The only minor complaint is that food prices in the restaurant were a little high, but it's not a big issue given there are many places to eat close by that offer better value.