Posted on May 5, 2026
Guest User
Although there was a small problem with the system when checking in, the receptionist handled it extremely professionally, which made me appreciate it very much. The room is extremely clean, comfortable and has an extremely impressive view. The gym, swimming pool, food...all make everything more perfect. I will definitely introduce more friends and come back next time.
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Price per night from:DKK 657
Posted on Dec 4, 2025|Net Zero Standard Room
Anonymous UserDuring my recent stay at this hotel, I found the overall experience to be enjoyable with top-quality fittings and furnishings. However, there were areas that required improvement. The hotel itself is pleasant, but enhancing the service and room cleaning would significantly improve the guest experience.
A standard room was paid for but a disability-accessible room was provided. We requested to change it to a standard which was done immediately without any questions. No water bottles were provided in the room initially; they were only given on request and only two small bottles were provided. Additionally, the room cleaning service was unsatisfactory. Despite requesting it twice over 4 nights, the cleaner only changed the sheets once and neglected to take out the bins vacuum, replace towels or clean the bathroom. This was particularly disappointing given the length of my nearly week-long stay.
The breakfast was beautifully presented with various options but unfortunately remained the same every day lacking any variation. Some areas were particularly poor. For instance, the scrambled eggs had a distinct smell and were overly watery. Adding tomatoes or simply varying the options every few days would have improved the experience.
One concern we had was the cleaning team. Twice the cleaner used his universal card to enter our room without ensuring no one was present. My partner was in the shower and our young baby was asleep. We heard a knock but were unable to reach the door in time. Upon reaching it we realised he was already entering. This occurred twice and on the following day we decided to chain the door for privacy reasons.
In other hotels we have stayed in, privacy is of the utmost concern for staff and they would never even risk opening someone’s locked door without making sure. A better system needs to be in place here.
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Price per night from:DKK 586
Posted on Jan 20, 2026
Guest User
no parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.
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Price per night from:DKK 880
Posted on Apr 27, 2025|Double Room With Double Bed
Guest UserGood thing is the car parking at weekend is free.
The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel.
There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.
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Price per night from:DKK 522
Posted on Sep 22, 2024
Guest User
I stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard.
Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none.
The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.
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Price per night from:DKK 628
Posted on Apr 19, 2026
Bazza07
It’s not 5 star…
Probably a hard review to write, if it had a title it would be “imbalanced”
Food and drink were excellent and service staff in both areas were on point
Front of desk were a mixed bag but again majority were on point, had 2 rooms(1 an upgrade) both had tired woodwork and fittings that fell apart and a mini bar (empty) with the fascia falling off
You pay 5 star prices and don’t get 5 star package, arrived early so was ok not getting my room but to sit and watch in excess of 50 people get checked in after me and still not get my assigned room after 3pm is poor at best
Upgraded to a suite when we complained about the overall room and experience after being told our original room is an held as an upgrade for others but I had already paid for this level of room may months ago…
Breakfast, food and in restaurant was superb but was challenged at the front as they had no record of my having already prepaid for breakfast which I then had to show them proof from my booking details
We felt judge on arrival which made us feel uncomfortable and felt like as we hadn’t booked direct then we were held back in room allocation
We won’t be back as stayed in much better hotels in the area at a much cheaper price, as said “imbalanced”
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Price per night from:DKK 1,060
Posted on Apr 9, 2026|Standard Room
Jane GrigorGood quality hotel to stay overnight before a flight. Rooms were big with a huge king size bed. Mattress was a bit hard for my liking but had a good night’s sleep. Didn’t have breakfast but ate in bar the evening we arrived. Service was ok - they were busy - and food of nice.
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Price per night from:DKK 1,347
Posted on Feb 1, 2025
Guest User
room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.
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Price per night from:DKK 396
Posted on Jan 4, 2024|Studio
TheVoyagerSecond time staying but this time at Citysuites 2. Absolutely in love with the heated pool and steam room. Also tried out the fully-equipped and well-spaced gym. Reception always friendly and helpful. Room fresh and clean. Lovely selection at brekkie. Highly recommend the Eggs Royale. Will defo stay there again next time we’re back.
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Price per night from:DKK 614
Posted on Mar 2, 2026
Guest User
Very clean, comfortable. Needs a little TLC to the finer details such as the silicone around the showers etc
But great price
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Price per night from:DKK 379