Hotels With Pools in West Midlands, United Kingdom

Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character. The gym facilities was extra charge Breakfast was OK. But plates and bowls were filthy We travel to Midlandsa lot. We wont be staying here again. .

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

Beautiful grounds. Thankfully the heating in the room works. There are however no lifts and the way to the rooms from reception is confusing. But nice staff, and Sherelle at the restaurant who was our waitress was amazing and thoughtful and made sure my team and I were well looked after.

The price is not expensive, the hotel is self-driving, the location may not be convenient for ordinary tourists. More general hotel, the decoration is also old. Hotel environment is good, useless for passengers, suitable for slow travel, leisure.

Myself and sis visited our absolute favourite place for a little one night catch up ( we always come here whenever I’m home to visit) Lovely lovely staff ( Hi to Josh, Charlotte, Rachel and the fab teamx) They always warmly welcome us, and we enjoy smashing facilities, great food and drinks and always leave feeling refreshed and relaxed. A really lovely stay again this time. Huge thanks to all for your wonderful hospitality. Until the next time. Take care Karen and Wendy xxxx

A plesant stay with comfy room and onsite facilities, including the gym with a pool, should you want to use them.

Although we put the Do Not Disturb placard on our door our room was entered and our luggage was rifled through. We were fortunate that we carried nothing valuable and nothing was taken. Otherwise I the hotel was adequate and our purpose was served .

This hotel was perfect for an overnight stay fir work the bed was extremely comfortable room Very bright and clean reception was lovely the lady on night shift very chatty and welcoming Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager

There was no hot water across the hotel when we arrived. They didn't tell us in check-in and said there was a sign instead. They didn't bother to use initiative and keep gym pool shower changing rooms available instead, as they needed member of staff to be present !! Not well organised during this incident. The pool, sauna and facilities are APPALLING and in bad state and needs urgent updating. Full of kids ruling the pool & jacuzzi and staff members don't care. Hygiene is not a top Priority . Location is easy accessible by car off motorway. Many small takeaway and restaurants near by.

This hotel has seen better days unfortunately.. Maybe it was once a main hotel chain but the current owners are struggling to keep on top of issues. .The first room offered to me had a mouldy damp smell. The second option was better . But overall I couldn't recommend a stay here.