Hotels With Pools in West Kalimantan, Indonesia

This was my first time in Pontianak, and I was impressed by the clean environment and friendly staff. Not to mention, the breakfast selection is the best in the area – hands down! I've stayed elsewhere, so I can compare. And Fifi treated us like family!

The main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations. What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work. Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant. Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.

The room is spacious and clean. It's very convenient for shopping since it's close to the mall. For those coming by bus from Malaysia, this hotel (Tower 2) is literally right at the bus station. The hotel is split into two towers that are not connected, and the swimming pool is located in Tower 1. Since we stayed in Tower 2, it was a bit inconvenient to get to the pool.

The room was fairly spacious and pleasant, including the bathroom. Heating and air conditioning were adequate, though the fans were unfortunately quite noisy. Internet was available but rather weak—sufficient for basic browsing and bookings, but definitely not for streaming. Lighting was lacking both in the bathroom and in the room, with few poorly distributed light sources; aesthetically they were nice, but not very functional. The reception area was pleasant and welcoming. Overall, the hotel offered good value for money. Towels were more than sufficient, and the bed, including linens and pillows, was comfortable.

After checking in, I felt satisfied. The room was spacious and the bed was comfortable. The environment is quiet and the scenery outside the window is pleasant, making people feel comfortable. The hotel is conveniently located just ten minutes from the major airport. The service staff is friendly and efficient, the breakfast selection is diverse and of high quality, and the overall experience is amazing.

Stayed at Mercure Pontianak. Pros: prime location, affordable price, and excellent breakfast selection. Cons: as a Mercure property I expected more in terms of service and room upkeep. It’s decent value, but didn’t fully live up to the brand standard.

Great location. Easy to walk or call a Grab car. Close to eateries and cafe. Feee shuttlebus to shopping mall. Chauffeur, Vikri, was friendly. Also, the receptionists and securities. Nice view at rooftop bar or swimming pool

The hotel is old and required refurbishment. Overall the location is good as it is near to place of attraction and shopping malls. I went during CNY and the hotel was located directly on the celebration street. The cleanliness was ok, acceptable. Service was good, they handle my request/complain promptly. My 1st room aircond was leaking and they able to change my room. With the price I paid, it is worth the stay.

Good service, clean rooms and cool housekeeping, strategic location,

AC in the room was hot, even though already set down16c. Wifi not working at all inside the room, only at the dining area you can use it. Food was so so, but Price abit premium. Receptionist quite friendly and helpful.