Brilliant clean hotel , breakfast was nice the only problem we had was the swimming pool was out of use
And that was the downfall as was looking forward to relax in the pool
I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
The hotel is good and clean . Staff is very helpful , Fiza in the dining area is very prompt and takes care of the dining requirements. Would love to come back to the place when visiting next time.
It was a very very pleasant day. All of the staff is very courteous and they look after their guest so well, especially at the front desk, miss bharti sharma and ms jaswinder. Restaurant staff was also very courteous. They took care of the guest so well in the breakfast time.
My trip was pleasant with PRK IN . Good location Near airport polite staff . Breakfast was excellent mind blowing. It was my second trip in this Hotel. I will come back again .
The hotel is located in a strategic location. I had a late night check-in and it was a bit unwelcoming since the concierge were chilling on the couch until I had to call onto them. I also called for the concierge twice to assist me with baggages but no one answered the phone for 4-5 times, and when answered no one actually came to assist me until I walked down and informed them again. Rooms a bit old but overall okay.
Very special and clean hotel! Food is delicious for breakfast hours. Spa options are great. after a long expedition in Himalayan mountains, this hotel was a bliss for my body 🙌🏻🙌🏻🙌🏻
Experience an abundance of unparalleled facilities and features at Best Western Plus Phagwara. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Phagwara. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Best Western Plus Phagwara, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones. Each accommodation at Best Western Plus Phagwara is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. Begin your holiday on a high note. At Best Western Plus Phagwara, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Best Western Plus Phagwara provides an array of kosher choices to ensure your dining experience is nothing short of delightful. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.Indulge in the numerous pursuits available at Best Western Plus Phagwara. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
We stayed here for 2 days and booked total 3 rooms. Overall experience was amazing. Rooms are big and beautiful. They were clean and well organised. Each and every staff member was humble and helpful.
The pool experience was really good. Best thing for my boy. He was very happy. The view from our room was amazing. Even from roof top you will witness thee beauty of Amritsar.
We had breakfast here and special appreciation for food/restaurant staff. They were a great host. Again it was a great experience. I totally enjoyed my stay here and would definitely love to come back
Very Good
95 reviews
8.6/10
Price from
TRY 3,499
per night
Check Availability
See All Hotels With Pools in Punjab
Latest Hotels Reviews for Punjab
See all
10.0/10
Outstanding
Our stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional. A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived. The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient. An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
Great location. Very near to shopping area and to the golden temple. Autos are available right outside the hotel. Room service food is amazing! Especially the mutton briyani.
From the moment we arrived at Welcomhotel ITC Amritsar, we were greeted with a warm and heartfelt welcome that set the tone for our entire stay. The staff were incredibly professional, courteous, and always ready to assist with a smile. We were celebrating our honeymoon, and to our delight, our room was beautifully decorated for the occasion. It was luxurious, spotlessly clean, and incredibly spacious — a perfect haven for relaxation and celebration. Dinner was an absolute highlight — a true 5-star experience. Every dish was delicious and beautifully presented. A special thank you to Chef Jaspal, whose culinary skills made our meal unforgettable. The dining staff were extremely attentive, ensuring we were comfortable and had everything we needed throughout. The pool area was equally impressive — clean, well-maintained, and a great place to unwind. We also greatly appreciated the late checkout, which allowed us some extra time to relax and enjoy the hotel’s excellent facilities. A heartfelt thank you to the entire staff. Your kindness, professionalism, and attention to detail truly made our stay special. Having stayed in many hotels in Amritsar over the years, I can confidently say this was one of the best experiences we’ve had. Highly recommended!
The TAJ will always be the TAJ..from the time we arrived till we checked out..there is nothing to complain about❤️❤️❤️❤️ the room was spacious and the bed was very comfortable..thanks to mr Ranjit for the upgrade and thanks to JAY and the team at the restaurant which always surprise us with something nice for bfast👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️ thanks to everyone at the TAJ for taking care of my Mom and Me🙏🏽❤️🙏🏽
I have stayed in this hotel several times in the last 10 years. Always the best place to stay. Tried and tested. Price is a bit expensive and went up in recent times but overall an excellent place to stay.
Very kind and friendly nd helpful staff but at first day I arrived early in the morning at 07:30 Am or 08:00 I think there was a guy Mr. Anuj I asked him is it possible to early check inn he told me that take a seat and wait for 10 minutes and after 10 minutes I was told by Mr.anuj that your room is ready i thought wow but after few minutes Mr.Anuj said I have to pay 1500 more for early check inn then I left the hotel early in the morning and came back for check inn at 16:00 o clock something. But I can understand I came earlier so it’s fine but all the FO staff and room service staff is great as well . But specifically the lady who clean up my room everyday I forgot to ask her name but she is very good at communicating provide the best service thank you.
My 1st time in Amritsar and had a wonderful time at holiday inn hotel,the staff of the hotel was top notch and made me feel very comfortable and welcoming thanks to neeraj at the reception ..the rooms were huge and got upgraded to the deluxe room..special thanks to mr Raghav Sharma(Duty Manager)who went out of his way to make sure i was comfortable and also to Jaykrishna ,kanta, sohan at the resto who attended to all my needs very well..and for the help desk ppl all were very well…will definitely come back to Amritsar and will always stay at Holiday Inn..i would highly recommend this hotel to everyone..and also this hotel should for sure get a 5 star rating⭐️⭐️⭐️⭐️⭐️(Kevin Gurbani-Jakarta Indonesia)
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.