My mom has been wanting to go to this hotel for a while now so I decided to give her a surprise treat. We loved the atmosphere and that there was so much to do in terms of activities. They had water activities, gaming room, surfing pool, slide etc. We had a really good time. The only disappointment was the food, it was like a challenge to find something that we really like. The food was really a hit or miss and most times was a miss. That would be my only suggestion for improvement really. The drinks were just ok, nothing special. The coffee shop was ok as well, loved that it was 24 hours. Would return if the food is improved. The welcome party was also warm and inviting with the rose and champagne, that was a nice touch.
The service was terrible I called like 10 times to get a iron to use before someone was sent to the room,after I had to wore my blouse crush on the road, because they didn't bring us a iron until the day was finish 1 of our towel was taken up by a worker sametime the iron was brought to the room only to know they draw 2000 out our security fee for towel we didn't take , even tho the front desk attendant tell us tht our security deposit will be fully refunded,I'd never visit this lodge again or tell anybody about it,the AC doesn't work u can hardly find anything on the television to watch the channels have scary movies only
This hotel was good for my partner and I. We only stayed for 2 nights and it was our safe place to rest after the activities in Ochi Rios. The WiFi was good for us. The staff was friendly and helpful when we needed assistance. We struggled a bit with mosquitoes since this hotel is surrounded by lots of trees and plants. The bathroom specifically could be cleaner based on my preference (not that it was blatantly dirty) and I didn't like the shower curtain that was hung up. It makes the whole bathroom wet when you shower.
My hubby and I really enjoyed our stay. The food was great, the staff was very friendly and hospitable. The nightly activities were fun, the room service was also great. We had a variety of restaurants to choose from each day for lunch and dinner. There was a pool bbq everyday and so much more. We stayed at the luxury side of the hotel which was all inclusive. I would recommend this place as I would definitely go back.
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Price per night from:₹ 21,810
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