Location of the hotel is quite alright. Walking distance from Sapporo JR station less than a km. If you have heavy luggage then it would be an adventure rolling the bags along the sidewalk.
- if convenient is your ultimate goal, booked hotels near or opposite of the station.
- and if you want to book the hotel, it is quite a walking distance to the nearest station (non-JR).
- (bonus tip) have a go at their Japanese breakfast (22nd floor), it’s worth it. + view of Sapporo.
- it is an old hotel, the toilet can be a little on the smelly side. But if your preference is to stay longer, the price was not too bad for a 4 stars.
- since it’s autumn nearing to winter, better to use Go taxi to get to all the attractions areas, if you are not used to the windy chill.
Staying at Dai‑ichi Takimotokan was an unforgettable highlight of my trip. From the moment I arrived, the atmosphere felt welcoming and serene, perfectly blending traditional Japanese hospitality with modern comfort. The onsen facilities were truly exceptional—spacious, beautifully maintained, and offering a variety of baths with different temperatures and mineral compositions. Soaking while gazing out at the natural surroundings created a sense of deep relaxation that stayed with me long after.
The staff were attentive and warm, always ready to assist with a smile, yet never intrusive. Their thoughtful service made the experience feel personal and genuine. My room was comfortable and well‑appointed, with a calming view that added to the overall sense of retreat. Meals were another highlight: beautifully presented dishes showcasing fresh local ingredients, each course balancing flavor and artistry.
What impressed me most was how the entire property seemed designed to encourage rest and renewal. Whether enjoying the baths, savoring dinner, or simply unwinding in the lounge, I felt completely at ease. Dai‑ichi Takimotokan is more than just a place to stay—it’s a destination that embodies the spirit of relaxation and hospitality. I would gladly return and recommend it wholeheartedly to anyone visiting Noboribetsu.
[Biei Shirogane Onsen Park Hills Hotel]
Recommendation Rating: ★★★★☆ (4/5)
1. Location and Scenery
The hotel is just across a small path from Shirahige Falls, and the sound of water can be heard right from the window. A 5-minute drive brings you to the Blue Pond, and a 10-minute climb to Tokachi-tei in the morning offers panoramic views of the Daisetsuzan Sea of Clouds. Every photo is a postcard-worthy moment.
2. Service
The warm welcome and English communication were effortless. We booked an extra room, and the front desk offered to use it towards dinner, which instantly cemented our friendship.
3. Food
The dinner buffet was a dazzling array of options: freshly grilled steak, paper hot pot, seasonal vegetables from Shirogane Town, Biei Wagyu curry... and the dessert section was a standout. Although breakfast was a buffet, it was served hot, hearty, and hearty.
4. Hot Springs & Facilities
The spring water is smooth and the open-air pool faces a forest waterfall, offering a superb night view. However, the pool is small and can be a bit crowded during peak hours. The free laundry and drying room on the first floor (please bring your own laundry detergent) is a great option for long-distance travelers.
5. Guest Rooms
The ”standard room,” a blend of Japanese and Western styles, is spacious enough and the bedding is spotless. However, the decor is a bit dated, and there are minor water stains on the bathroom ceiling, which detracts from the cleanliness.
Summary
The scenery, food, and service are all excellent, yet the room rate is about half that of similar-level hot spring hotels. If you can accept the retro aesthetic of the rooms, this is the best value in the Biei/Shirogane area and worth a second visit.
The hotel provides a shuttle bus pick-up from Sapporo Station (Bus Terminal), but reservations can only be made by phone call. Email requests are not accepted. We arrived on a Sunday, and the bus was already fully packed when leaving Sapporo Station, so it is best to book early.
The hotel itself is a little old, though the public area toilets appear to have been recently renovated. The public onsen pools are large and relaxing, but the stone tile flooring can be slippery from long use, so be careful when walking in the bath area.
The buffet has a good spread of dishes. I especially enjoyed the dinner scallop miso soup, handmade sushi, and desserts. The restaurant was lively and fully packed with both local Japanese families and overseas tourists. One minor downside was the seasonal fruit such as lychee. It would be better if the hotel ensured the fruits were properly washed before serving.
Wi-Fi connection in the hotel is strong and stable unlike the big spa hotel in lake Toya which I just stayed a few days ago.
It is a good ski in and out resort. The ski area is just at the resort itself, very convenient. there are many toilets and lockers around the resort. The room is dated though, they are still using turning knob for taps and mixer. I thought they should upgrade their rooms given the price we paid for the rooms. Toothbrushes and toothpastes and cotton pads. things, eg ski equipment rental and food, are expensive in the resort. There is nothing much to do other than skiing and snow play. Recommended for family stay.
The environment is really good. The forest house is two-story and about 100 square meters. Compared with the rooms I stayed in before in Sapporo, Noboribetsu and Rusutsu, it is much bigger. And the house is fully equipped with two bedrooms and two bathrooms. It is very quiet and you can go out to play in the snow at any time. The only drawback is that if you don't drive here, you have to eat dinner at the hotel. The dinner at the hotel is very expensive. I ordered room service, which was quite a lot and delicious. In addition, the hotel does not have a vending machine, so you can only patronize the hotel's drinks and cakes in the lobby. Breakfast is included, which is very ceremonial. All the staff greeted us at the door of the restaurant. We were in a hurry, so we ate quickly and went to the airport. In addition to the snow, there is a golf course next to it. There is not much entertainment, but it is still a good stop for rest.
This is a somewhat older, traditional Japanese-style hotel. The lobby boasts grand and beautiful floor-to-ceiling windows with stunning lake views. The lower level offers a wide range of entertainment facilities and good drinks. However, the rooms and facilities are a bit dated. The majority of guests are Japanese families. The restaurant provides excellent lake views. Breakfast and dinner were decent but nothing to write home about. Given the limited dining options around Lake Toya, eating at the hotel is the most hassle-free choice.
Perfect ski-in, ski-out resort for a couple. It had a great breakfast as well, and the room was super-comfortable. The onsen was small but very relaxing. The ski shop next door has the friendliest attendants and all the equipment you could need for a day on the Annapuri slopes. The lobby was comfortable with a gas stove and hot chocolate, and the four resorts in the same area all have a free shuttle that runs many times per day to the town of Hirafu and back, so you have plenty of options for shopping and restaurants nearby. Very nice place. We will return for sure!
The staff were all friendly and it was a very comfortable stay. I was surprised to see some gnats outside, but the front desk lent me some insect repellent spray. The room also came with a ReFa hair dryer, straightener, and shower head, which was nice. There was also a ReFa hair dryer in the large public bath.
The Windsor Hotel at Toya may boast its status as a premier 5-star luxury destination and its historic role as host of the 2008 G8 Hokkaido Toyako Summit, but our recent stay fell far short of expectations.
Despite the grandeur of the location and its breathtaking views, the service quality was surprisingly poor for a hotel of this caliber. English communication was inconsistent and below the standard expected at an international luxury property. Housekeeping was careless—leaving a used cleaning towel on the bed after daily room service, which is simply unacceptable.
When I drove to the main entrance to pick up my family, I was abruptly asked to leave immediately, even though only a few cars were present. This lack of hospitality was jarring. Additionally, being charged for extra bottled water—something even 3-star hotels offer complimentary—felt petty and out of touch with luxury norms.
The most troubling experience came during checkout. Two of our international credit cards failed to process, and although we successfully paid with a third, the staff’s attitude was unprofessional. We were met with a sour expression and the word “FINALLY” once the transaction went through—an unacceptable remark that left a lasting negative impression.
While the hotel’s setting is undeniably beautiful, the overall service and treatment we received did not reflect the standards of a true 5-star experience. I hope the management takes these concerns seriously and works to improve both staff training and guest relations.
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SSze Wing JannyThe Windsor Hotel at Toya may boast its status as a premier 5-star luxury destination and its historic role as host of the 2008 G8 Hokkaido Toyako Summit, but our recent stay fell far short of expectations.
Despite the grandeur of the location and its breathtaking views, the service quality was surprisingly poor for a hotel of this caliber. English communication was inconsistent and below the standard expected at an international luxury property. Housekeeping was careless—leaving a used cleaning towel on the bed after daily room service, which is simply unacceptable.
When I drove to the main entrance to pick up my family, I was abruptly asked to leave immediately, even though only a few cars were present. This lack of hospitality was jarring. Additionally, being charged for extra bottled water—something even 3-star hotels offer complimentary—felt petty and out of touch with luxury norms.
The most troubling experience came during checkout. Two of our international credit cards failed to process, and although we successfully paid with a third, the staff’s attitude was unprofessional. We were met with a sour expression and the word “FINALLY” once the transaction went through—an unacceptable remark that left a lasting negative impression.
While the hotel’s setting is undeniably beautiful, the overall service and treatment we received did not reflect the standards of a true 5-star experience. I hope the management takes these concerns seriously and works to improve both staff training and guest relations.
EElisia LohThe hotel provides a shuttle bus pick-up from Sapporo Station (Bus Terminal), but reservations can only be made by phone call. Email requests are not accepted. We arrived on a Sunday, and the bus was already fully packed when leaving Sapporo Station, so it is best to book early.
The hotel itself is a little old, though the public area toilets appear to have been recently renovated. The public onsen pools are large and relaxing, but the stone tile flooring can be slippery from long use, so be careful when walking in the bath area.
The buffet has a good spread of dishes. I especially enjoyed the dinner scallop miso soup, handmade sushi, and desserts. The restaurant was lively and fully packed with both local Japanese families and overseas tourists. One minor downside was the seasonal fruit such as lychee. It would be better if the hotel ensured the fruits were properly washed before serving.
Wi-Fi connection in the hotel is strong and stable unlike the big spa hotel in lake Toya which I just stayed a few days ago.
ZZeeZeeTopLocation of the hotel is quite alright. Walking distance from Sapporo JR station less than a km. If you have heavy luggage then it would be an adventure rolling the bags along the sidewalk.
- if convenient is your ultimate goal, booked hotels near or opposite of the station.
- and if you want to book the hotel, it is quite a walking distance to the nearest station (non-JR).
- (bonus tip) have a go at their Japanese breakfast (22nd floor), it’s worth it. + view of Sapporo.
- it is an old hotel, the toilet can be a little on the smelly side. But if your preference is to stay longer, the price was not too bad for a 4 stars.
- since it’s autumn nearing to winter, better to use Go taxi to get to all the attractions areas, if you are not used to the windy chill.
JJoyce_boyfriendStaying at Dai‑ichi Takimotokan was an unforgettable highlight of my trip. From the moment I arrived, the atmosphere felt welcoming and serene, perfectly blending traditional Japanese hospitality with modern comfort. The onsen facilities were truly exceptional—spacious, beautifully maintained, and offering a variety of baths with different temperatures and mineral compositions. Soaking while gazing out at the natural surroundings created a sense of deep relaxation that stayed with me long after.
The staff were attentive and warm, always ready to assist with a smile, yet never intrusive. Their thoughtful service made the experience feel personal and genuine. My room was comfortable and well‑appointed, with a calming view that added to the overall sense of retreat. Meals were another highlight: beautifully presented dishes showcasing fresh local ingredients, each course balancing flavor and artistry.
What impressed me most was how the entire property seemed designed to encourage rest and renewal. Whether enjoying the baths, savoring dinner, or simply unwinding in the lounge, I felt completely at ease. Dai‑ichi Takimotokan is more than just a place to stay—it’s a destination that embodies the spirit of relaxation and hospitality. I would gladly return and recommend it wholeheartedly to anyone visiting Noboribetsu.
KKODAIIt was my first visit in 18 years, since my elementary school field trip.
The facilities are a little old, but the hospitality was evident in the rooms, restaurant, pool, and spa. I was also pleased with the welcome sweets. It's a hotel I'd like to visit again, and I was very satisfied.
AAnonymous UserIt is a good ski in and out resort. The ski area is just at the resort itself, very convenient. there are many toilets and lockers around the resort. The room is dated though, they are still using turning knob for taps and mixer. I thought they should upgrade their rooms given the price we paid for the rooms. Toothbrushes and toothpastes and cotton pads. things, eg ski equipment rental and food, are expensive in the resort. There is nothing much to do other than skiing and snow play. Recommended for family stay.
KkibinOne night with two meals, priced around 2300.
1. The room was very spacious and spotless, and they even provided complimentary snacks. There was also a good selection of tea bags and coffee.
2. The view from the room was absolutely stunning.
3. The hot spring baths were large, and not crowded at all, neither in the morning nor at night.
4. Both breakfast and dinner were fantastic. I can't understand why some people say breakfast isn't good, haha, maybe I just haven't seen much of the world! Since I can't eat raw food, I can only say I thoroughly enjoyed all the cooked dishes.
5. The weather in early August was perfect – not too hot, not too cold, just incredibly comfortable. I'm already looking forward to my next visit!
6. The hotel's front desk had a signboard with lots of useful information.
7. The hotel shop offered tax-free shopping. I bought a super cute bear bell, and the prices inside were similar to those outside.
BbobbiipinHotel was very clean and nice. Staff was attentive. Onsen has both inside and outside section and not only they provided standard amenities, they also had shampoo and soap bar on top which was very special. Breakfast had lots of variety and delicious but not many sashimi choice. Overall pleasant stay
KKuailedexiaohuozhiThe buffet was decent, but the facilities are very dated. The 'hot spring' felt more like a public bath. For the price, it was acceptable, with the buffet being the only real highlight. The nearby park is nice for a stroll.
TThe MisadventuristsPerfect ski-in, ski-out resort for a couple. It had a great breakfast as well, and the room was super-comfortable. The onsen was small but very relaxing. The ski shop next door has the friendliest attendants and all the equipment you could need for a day on the Annapuri slopes. The lobby was comfortable with a gas stove and hot chocolate, and the four resorts in the same area all have a free shuttle that runs many times per day to the town of Hirafu and back, so you have plenty of options for shopping and restaurants nearby. Very nice place. We will return for sure!
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